We Buy Tek ™ Reviews 

8,018
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices, often receiving more than other companies, and appreciate the quick, accurate payment of the exact quoted amount. The service is consistently described as smooth, easy, and efficient, with many highlighting clear communication and fast transactions. However, some customers also noted dissatisfaction when initial quotes were significantly reduced after device inspection, feeling misled by high initial offers for conditions they believed were accurately described.

What people talk about most

Payment

Customers consistently note positive experiences with payment, highlighting the speed and efficiency of the... See more

Price

Reviewers highlight positive aspects of price, with many customers receiving the full quoted amount for their... See more

Service

Clients share positive opinions on service, with many reviewers describing it as excellent, efficient, and... See more

Product

People report ambiguous experiences with product condition assessments, with many reviewers praising the high... See more

User experience

Reviewers mention positive feedback about user experience, describing it as an absolutely wonderful, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more

Company replied

Rated 5 out of 5 stars

Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more

Company replied

Rated 5 out of 5 stars

Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(8,018)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very quick payment once item was…

Very quick payment once item was received.

4 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello James,

Thank you for your feedback.

We really appreciate you taking the time to leave a review, and we’re glad to hear the payment process was quick once your item was received.

WeBuyTek Team!

Rated 5 out of 5 stars

Service was rapid

Service was rapid, paid exactly as quoted and no hassle! Couldn’t ask for anymore. Once they received the phone, I was paid within 4 hours. Much quicker than any other company I’ve ever used for selling old tech. Will definitely use again.

4 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello James,

Thank you so much for your kind review.

We really appreciate you taking the time to share your experience, and we’re glad to hear the process was quick, smooth, and met your expectations. It’s great to know you’d use our service again.

If you ever need us in the future, we’ll be happy to help.

WeBuyTek Team!

Rated 5 out of 5 stars

Superb!

Really simple process, gave a fair price and super quick payment. Would highly recommend.

3 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your fantastic review! We're delighted to hear you found the process simple, received a fair price, and enjoyed our quick payment service. We really appreciate your recommendation and hope to help you again in the future.
WeBuyTek Team

Rated 3 out of 5 stars

Called before sending my phone and…

Called before sending my phone and explained my phone was completely fine but the camera was faulty. They then told me I’d still receive my quoted amount as I was selling it as faulty. Got a revised payment where they knocked off £190 down to £57. Called them up to explain I called up before and I was assured my faulty camera had no impact on the price. They then increased to £100. Payment not until next day.

3 June 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hi,
Thanks for leaving a review. We appreciate all feedback, and we're pleased to have been able to assist you. If there’s anything we can do to make your next experience even smoother, we’re always happy to help.

– The WeBuyTek Team

Rated 5 out of 5 stars

Prompt service and payment excellent…

Prompt service and payment excellent service.

3 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your kind review! We're delighted to hear you were pleased with our prompt service and quick payment. We appreciate your support and look forward to helping you again in the future.
WeBuyTek

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient, money received on the day of phone being received.

3 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your great review! We're pleased to hear you found the service quick and efficient, and that you received payment the same day your phone arrived. We appreciate your feedback and support.
-WeBuyTek

Rated 5 out of 5 stars

Fast Payment, Easy Process!

Easy process, fast payment after delivery! Offered far more for a poor condition phone to other companies, would massively recommend !

27 May 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your fantastic review! We're delighted to hear you found the process easy and received fast payment. It's great to know we could offer a competitive price for your phone. We really appreciate your recommendation and hope to help you again in the future.
WeBuyTek

Rated 5 out of 5 stars

Amazing service and fast payment

Amazing service and fast payment, better price than any of the other companies, highly recommended.

2 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your fantastic review! We're delighted to hear that you were pleased with our service, fast payment, and competitive pricing. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future! 😊
WeBuyTek

Rated 5 out of 5 stars
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your review! We're pleased to hear you were happy with our fast payment service. We appreciate your feedback and look forward to serving you again in the future. 😊
WeBuyTek Team

Rated 5 out of 5 stars

Absolutely couldn’t fault ‘We Buy Tek’

Absolutely couldn’t fault ‘We Buy Tek’! I did my research and mainly used them because of the reviews although I think on the whole, they also gave me the best offer for my IPhone 14! I requested the pack to be sent to me so that I could send my phone to them securely - this arrived in a couple of days maximum! I’d made sure that I’d read the information correctly of what option to choose for the condition of my phone, that way it was less likely to be down-valued etc! I sent the phone on Saturday (30th) May, received confirmation today that my phone had been received and was in the queue to be assessed, within an hour, id received confirmation that the phone was as described and the money would be in my bank account before 6pm this evening! It actually arrived about 5 minutes after the email confirming it was all good! I received the amount quoted previously and was paid super fast too! Thanks so much, really impressed and already told colleagues and friends about your company!!

1 June 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you so much for taking the time to leave such a detailed review!

We're delighted to hear that your experience with We Buy Tek lived up to your expectations, from receiving your postal pack through to the assessment and payment process. We work hard to provide fair valuations, clear communication, and fast payments, so it's fantastic to know that everything went smoothly and that you received the full quoted amount.

We really appreciate your comments about our service and are especially grateful that you've already recommended us to your friends and colleagues. Word-of-mouth recommendations mean a great deal to us.

Thank you again for choosing We Buy Tek. We hope to be of service to you again in the future!

Kind regards,
The WeBuyTek Team

Rated 5 out of 5 stars

Amazing service quick and easy

Amazing service quick and easy. I did many quotes and these were the best. The whole back off my phone was smashed so I was expecting money to be knocked off but they still sent me full price.

1 June 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your great review!

We're delighted to hear that we offered the best quote and that the process was quick and easy. We always aim to provide fair valuations, so it's fantastic that your device matched the description and you received the full quoted amount.

Thanks for choosing We Buy Tek, and we hope to help you again in the future!

Kind regards,
The WeBuyTek Team

Rated 5 out of 5 stars

EXCEPTIONAL SERVICE!!!

Wow. What exceptional service.

First of all, WBT offered me almost triple what I’ve been quoted by other companies for my iPhone 13 Pro Max, which had a cracked screen (hairline crack) and the battery health was at 78%.

The prepaid packaging and label arrived within 2 working days and the packing was very convenient, easy instructions to follow with removing all your information from your device so it’s ready to send.

I dropped my device to the post office on Friday evening, it was sent Saturday.

Here we are on Monday - I had a confirmation email at 2pm today confirming that my device had been received and was in a queue for the device to be tested.

3:45pm I receive another email confirming the testing is complete, confirming I would receive the full payment.

4:15pm- confirmation that the payment was raised and sure enough, the money had reached my account!

Absolutely exceptional service! I’ve never heard of this company prior to looking on a comparison site recently… but I am SO glad I found them!

I highly recommend this company and I will certainly use them again in the future, and I will absolutely be recommending this service / company to others.

Thank you so much, you’ve gained a loyal customer from this experience!

1 June 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Thank you for your fantastic review!

We're delighted to hear that you were happy with both our valuation and the speed of our service. It's great to know the process was straightforward from start to finish and that your payment reached you so quickly.

We really appreciate your recommendation and look forward to helping you again in the future!

Kind regards,
The WeBuyTek Team

Rated 4 out of 5 stars

First time I had Seder Buy Tek

First time I had Seder Buy Tek. The selling of the phones and the posting was easy. As with all of these type of services we were offered different rates to what quoted when the phones were inspected even though I had described the phones correctly. Although after questioning this was rectified and customer services reacted quickly and helpfully

26 May 2026
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Reply from We Buy Tek ™

Hello Marc,

We're pleased to hear that you found the selling and postage process easy and straightforward. We also appreciate your feedback regarding the initial valuation. While we always aim to provide accurate quotes based on the information received, we understand how important it is that any concerns are addressed quickly and fairly.

We're glad our customer service team was able to review the situation promptly and resolve the issue to your satisfaction. Thank you for highlighting their efforts, and we hope to have the opportunity to assist you again in the future.

WeBuyTek Team!

Rated 1 out of 5 stars

Very poor experience with this company

Very poor experience with this company. Always give you less then the offer then try to change you £10 to return! I would avoid this company

29 May 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Liam,

Thank you for your feedback. We're sorry to hear that you were unhappy with your experience.

We did explain the reason for the revaluation following our inspection of the device. During testing, we found that a lock/account was still attached to the phone (such as an iCloud, Apple ID, or Samsung account), which affects the device's usability and resale value and therefore requires a revised offer.

Regarding the £10 return fee, this is clearly stated on our website and covers the cost of securely returning devices that cannot be processed as originally quoted due to account locks or similar issues.

We always aim to be transparent throughout the process and provide detailed explanations whenever a revaluation is necessary.

If you would like us to review your case again, please contact our customer service team and we will be happy to assist further.

WeBuyTek Team!

Rated 5 out of 5 stars

Sold my iPhone 14 Pro

Sold my iPhone 14 Pro - had a cracked front screen, and got a really good price for it! Highly recommend! the process was simple and easy, and the payment made extremely fast - great service

20 May 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Kyle,

Thank you for your fantastic review! We're delighted to hear that you received a great price for your iPhone 14 Pro, even with the cracked screen.

It's great to know that you found the process simple and easy, and that your payment was made quickly.

We really appreciate your recommendation and look forward to helping you again in the future!

WeBuyTek Team!

Rated 5 out of 5 stars

Excellent service

Really fast service and kept me updated!

28 May 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Sarah,

Thank you for your wonderful review! We're delighted to hear you were happy with the fast service and regular updates throughout the process. We really appreciate your feedback and look forward to helping you again in the future!

WeBuyTek Team!

Rated 5 out of 5 stars

Good service and price

Good service and price

28 May 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello,

Thank you for your review! We're glad to hear you were happy with both the service and the price offered. We really appreciate your support and hope to trade with you again in the future!

WeBuyTek Team!

Rated 5 out of 5 stars

Super fast processing and payment

Super fast processing and payment

28 May 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Viv,

Thank you for your great review! We're really pleased to hear you were happy with the fast processing and payment experience. We truly appreciate your support and hope to assist you again in the future!

WeBuyTek Team!

Rated 2 out of 5 stars

DONT BOTHER UNLESS

DONT BOTHER UNLESS YOU’RE PREPARED TO BE KNOCKED DOWN BY NEARLY HALF WHAT THEY OFFER. I LITERALLY PUT MY PHONE AS BROKEN AND ALL THE WORST CHOICES (WHICH WAS BEING HARSH ON THE CONDITION), AND THEY STILL MANAGED TO KNOCK OFF 40%!

27 May 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Jack,

We’re sorry to hear you were disappointed with the final offer. Our initial quotes are based on the condition selected at the time of booking, and any adjustments are made after testing and inspection if faults or cosmetic issues are found that affect the device’s value.

We always aim to be fair and transparent throughout the process, and customers are free to have their device returned if they choose not to accept the revised offer.

Please feel free to contact us directly on info@webuytek.co.uk so we can look into this further for you.

WeBuyTek Team!

Rated 5 out of 5 stars

Super fast

Super fast, both testing and payment. Pleasure to do business with.

27 May 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Jonathan,

Thank you for the great review! We’re so pleased you were happy with both the speed of testing and payment. It was a pleasure doing business with you too, and we really appreciate your support!

WeBuyTek Team!

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