Outstanding support from Vincent at WebHost UK! I had been trying to fix a problem with my website for around three hours without any success. I contacted support, and Vincent took over. With... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Another lengthy support session about my websites covering all kinds of fussy detailed solutions and Kian K gave service which was absolutely ace. Fast responses except when carefully looking up data... See more
Company replied
I'd like to say a big thank you to the support team. I requested that they restore the PHP files in one of my folders from a backup after I'd made some changes while troubleshooting an old autor... See more
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Just moved to Web Hosting UK - Sales folks very helpful with pre-sales enquiries Everything has gone pretty smoothly - had one issue with email SPF/DKIM - resolved within 30 minutes by Taposh.... See more
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Company details
About Webhosting UK
Written by the company
With over two decades of proven reliability and security, we’ve been your trusted web hosting partner since 2001, committed to providing for the future.
Our servers are housed exclusively in the UK, under strict supervision, ensuring optimal performance and security. We back all services with 24/7 live chat, ticket, and phone support.
Webhosting UK is dedicated to a sustainable future. We're actively working towards zero carbon emissions across all aspects of our operations.
We take pride in delivering reliable and secure hosting solutions tailored to the unique needs of businesses and individuals, with a commitment to satisfaction.
Your trusted partner for managed web hosting!
A leader in Webhosting UK
Written by the company
- 24x7 Technical Support
- We know running an online business is no simple task, this together with the ‘always open’ nature of the Internet means it is crucial you have quality support when you need it, which is why we are available 24x7.
- High Performance Low Cost
- We constantly invest in new technologies to make sure your websites and applications are hosted on the best and most secure hardware and software available.
- Free Migration
- We are here to help. Our migration service is free and in most cases we can have your website migrated and live in under 24 hours.
30 Day Money Back Guarantee
On all Shared, VPS & Cloud Hosting.
We are so confident in the quality of our hosting solutions that we offer a no quibble 30 day money back guarantee on all shared, VPS & cloud hosting plans, for new customers.
Contact info
Suite 3.03, Regency House, YO26 6RW, York, United Kingdom
- 0113 541 7880
- sales@webhosting.uk.com
- www.webhosting.uk.com
Domain Registration
4.9
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andrew made my experience great today
Andrew made my experience great today! The support I have received was extremely professional and timely. Thank you!
19 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning,
Thank you for taking the time to leave this review.
Andrew is a valued member of our team and your feedback has made his day.
If Andrew or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Very patient and friendly
Very patient and friendly. Called back as promised Got my name Phina right as usually people gets it wrong.
14 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Phina,
Thank you so much for your review.
It's wonderful to receive this feedback on your recent support experience and if you ever need help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Dont be mislead by their 5 star…
Dont be mislead by their 5 star reviews. whenever you chat to support they actively close off a chat with a review request, sometimes several times a day if you chat to them ongoing. when they actually have an issue like a server going down which has decimated our business ov seevral sites. no incoem. all google feeds down. likelt £30-50,000 loss in the next 3-5 days. they make fake excuses and lie abotu time frames. its been down sicne 1am. i reported at 7.30m, yet still at 12noon they make false claism of 'only 2 hours downtime'. then they open you a supoort ticket uner LOW prioirty. the cheek. im activley filing a 7 day letter before court action today.
14 May 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon,
Thank you for your feedback and we are very sorry to hear about your experience and appreciate you taking the time to bring this to our attention.
As mentioned in my response via our ticketing system earlier today, your complaint has been logged and is currently being reviewed by our Quality Assurance team. They are investigating the concerns you have raised in detail.
Once the investigation is complete, we will provide a full response through the complaint ticket.
In the meantime, if you need any further assistance, please don’t hesitate to call us on (+44) 0113 541 7880 or use our live chat facility.
Thank you for your understanding,
Kind Regards
Amanda
Customer Service Representative
Sara S is an excelent support
Sara S is an excelent support, the suport at Webhosting UK is always top notch
14 May 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Gary,
Thank you for taking the time to leave this review.
Sara is a highly valued member of our team and your feedback has made her day.
If there is anything Sara or any of our team can assist you with in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Reply from Webhosting UK
Good Afternoon Oleg,
Thank you so much for your valued recommendation and should you ever need help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
## Exceptional Service and Absolute…
## Exceptional Service and Absolute Peace of Mind
I cannot express how grateful I am to the team at **Webhosting UK**. I moved to them after a nightmare experience with my previous host, **Skynethosting**, where a cPanel security issue left me completely abandoned. My tickets went ignored, and I was left without support or working emails—a devastating situation for any business.
**Webhosting UK** didn’t just provide a service; they provided a lifeline. They manually migrated **14 cPanel accounts** from the old host, managing the entire technical heavy lifting with total precision. Throughout the move, they provided full updates and even sent screenshots of the sites working on their servers to ensure I was happy before going live.
The impact on my business and my own customers has been massive. Having my emails back and my sites stabilized means I can finally focus on my work again without the constant worry of downtime. Their response times are world-class—usually within **15–20 minutes**—which is a breath of fresh air compared to being ignored for days.
To the team at Webhosting UK: thank you for your professionalism and for looking after me and my customers so well. I would recommend your services to everyone without hesitation!
13 May 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Karl,
Thank you so much for this amazing review and even more so for choosing WHUK.
Our team were delighted to receive your feedback and recommendation today and if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 247 live chat facility where an agent will be waiting to personally assist you.
Thank you again for choosing WHUK and we all look forward to working with you,
Kind Regards
Amanda
Customer Service Representative
I was getting server 500 errors
I was getting server 500 errors when editing a site - Kian K was quick to spot the error and correct the server settings so all was working again properly.
13 May 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Malcolm,
Thank you for taking the time to leave this review.
Your feedback has made Kian's day and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
The advisors on WHUK online chat are…
The advisors on WHUK online chat are always very helpful and knowledgeable. Kian K looked after me today and helped resolve an ongoing "Critical Error" on one of my client domains. Provided a good explanation to the cause so I know what to look out for if it happens again.
13 May 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Rachael,
Thank you so much for your review that has been my pleasure to share with Kian today and, if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
My issue was a simple one
My issue was a simple one, about a wordpress website I have just signed up for with WebhostingUK. A page would'nt accept content and publish, a low ticket was sent asking for help and within a few hours a response was given that all should be well now, please try again and yes everything works perfectly well, thanks 'Ben C'. Even as a new customer I can see the amount of difference in my wordpress hosting because they've got their collation database setup right, unlike another company I've just moved from.
11 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Stephen,
Thank you so much for taking the time to leave this review and even more so for choosing WHUK.
It's wonderful to hear how happy you are with our support services and if you need any help in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to assist you personally.
Thank you again for choosing WHUK and we all look forward to working with you for a long time ahead,
Kind Regards
Amanda
Customer Service Representative
I made a stupid error and the tech…
I made a stupid error and the tech support were really helpful, patient and helped me find my gaff!
Awesome company and Prescila J in particular
12 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Jon,
Thank you so much for your review today.
It's wonderful to receive such positive feedback on our all important support services and it has been my pleasure to share your feedback with Priscilla and our team.
If you need any assistance in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where an agent will be waiting to personally assist you,
Kind Regards
Amanda
Customer Service Representative
Excellent support
Excellent support, always available to solve problems. Thanks Ben C.
11 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Grazia,
Thank you so much for your review.
It's fantastic to receive your comments on our all important support services and your feedback has made Ben's day.
Please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility if you need any assistance in the future,
Kind Regards,
Amanda
Customer Service Representative
I had an excellent experience with…
I had an excellent experience with Webhosting UK, especially with the outstanding support provided by Stew P. The migration process was handled professionally, smoothly, and with great technical expertise.
Stew P was extremely responsive, knowledgeable, and ensured that everything was completed quickly and efficiently with minimal downtime. The level of customer service and commitment to resolving issues promptly was truly impressive.
I highly recommend Webhosting UK for their reliable hosting services and exceptional support team. Thank you, Stew P, for the great assistance and seamless migration experience.
6 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Chatia,
Thank you so much for this wonderful review.
It has been my absolute pleasure to share your feedback with Stew today and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility where one of our team will be waiting to assist you personally,
Kind Regards
Amanda
Customer Service Representative
Thanks Sammy M for resolving my…
Thanks Sammy M for resolving my problem, quickly and effectively. Much appreciated
11 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Dave,
Thank you so much for your review.
Sammy was delighted to receive your feedback today and if he or any of our team can assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Stew P was very helpful!
11 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning Steven,
Thank you for taking the time to leave your review that has been my pleasure to share with Stew today and, if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Best customer service experience to date
No words can express how happy I am with their customer services agents. I've never experienced service like it.
Every agent has always gone above and beyond to assist and resolve any when needed.
Todays experience was topped by Kartik G, prompt and helpful
3 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning,
Thank you for sharing such a fantastic review. Kartik is quite new to our team and so it is great to hear he is making such a fabulous first impression with the Support he provided.
It has been a pleasure to share your feedback with Kartik and the Team.
If you need any assistance in the future, please do not hesitate to call our Customer Services Team on +44 (0)113 541 7880, select Option 3, and our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
WebHosting Support Team deserve a big shout out . . .
I want to give a big shout out to the support team at WebHosting UK. Naomi M, Rory P, Aaron G, Nigel P and Richard G have all been a great help in diagnosing and finding a solutions to CAPTCHA verification which has been causing contact form issues on a SiteJet Builder website on a Windows/IIS server. All is now working. Thank you ALL.
2 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning
Thank you for your 5* review. It is great to hear that you are satisfied with the Support that our dedicated Teams provide. I will be sure to share your feedback with them and I know they will be thrilled.
Our Teams are available 24/7 - 365 days a year on Livechat or you can call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, our Team will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
As always excellent service
As always excellent service - Thank you Ujwal P.
My only complaint is that using a shared server is not fast enough and moving to a VPS is too expensive. I'll probably be moving to a new web hosting company (with faster shared servers) soon, which is a shame as I have been with WebhostingUK for many years.
1 May 2026
Unprompted review
Reply from Webhosting UK
Good Morning
Thank you for sharing your feedback. It is good to know that you are happy with the service our Support Team provide. We have taken your comments on board with regard to the Speed on the shared server and one of our dedicated Sales Mangers is now in contact with you to provide alternative solutions, - other than VPS- and we hope you will chose to stay with us on the alternative suggested.
If you have any questions at all please call our Customer Services Team on +44 (0)113 541 7880 and select Option 3, and we will be happy to assist.
Kind Regards
Angela
Senior Customer Services Representative
Excellent customer support
Excellent customer support. Kian K resolved my issue quickly and gave a full explanation.
30 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning Simon,
Thank you for taking the time to leave this review.
Kian was over the moon to receive your feedback today and if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Patient and Efficient Support for My Request
I was needing load up Outlook on my new tablet with my work email address. Sara S of their technical team took me through the process efficiently and i was able to now have my emails on my tablet , thanks to her guidance. This is exactly what you want from a good support team.
I was very pleased with the service I received.
30 April 2026
Unprompted review
Reply from Webhosting UK
Good Afternoon Gordon,
Thank you so much for taking the time to leave your review.
Sara is a valued member of our team and your feedback has made her day and should she, or any of our team be able to assist you in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
Kemp
Kemp - Excellent Service, Patient, Helpful & Kind
Well done!, Keep it up mate
29 April 2026
Unprompted review
Reply from Webhosting UK
Good Morning,
Thank you for taking the time to leave your review for Kemp, your feedback has made his day and, if he or any of our team can assist you with anything in the future please do not hesitate to call (+44) 0113 541 7880 or jump on our 24/7 live chat facility,
Kind Regards
Amanda
Customer Service Representative
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