i can't speak highly enough of samphire,.. the staff are personable, efficient, reliable, Their customer support team are helpful and very supportive, quick to get back to you, the best umbrella... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There has been the odd bump in the road, with joining both a new agency and a new umbrella company. However, Sapphire have been excellent throughout. I spoke with the lovely Hannah today, who was noth... See more
Company replied
Incredibly efficient, 100% reliable, and easily the best payroll experience I’ve had in my contracting career. Setting up my account was completely hassle-free, and I get paid on time every single wee... See more
Company replied
Ive been with this company for a few years and i can honestly say it’s been the perfect partnership so far. It’s very well priced and the customer service it’s impeccable. They’ve added The WhatsApp w... See more
Company replied
Company details
Written by the company
Being the most trusted global partner to the recruitment industry and the number 1 company to work for in UK doesn't come easy but Sapphire's vision, values and purpose bring our mission to be number one alive. Sapphire offer employment solutions, payroll and accountancy services, international payroll services and bespoke tax advice under one big umbrella whilst offering a host of other benefits and rewards. What's more, we're an employee owned company so our employees benefit financially as they join us on the journey to number 1. Putting our customers at the heart of what we do is our second nature and Sapphire's unique service offering sets us apart. Don't delay, contact us today.
Contact info
Ack Lane, Bramhall, Cheshire, SK7 2BY, Stockport, United Kingdom
- 01625 539 997
- support@sapphireorg.co.uk
- www.wearesapphire.co.uk
4.7
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Pollie gave quick responses and helpful…
Pollie gave quick responses and helpful information. Overall good service.
4 August 2026
Unprompted review
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
Have been working with sapphire for…
Have been working with sapphire for several years. Rarely have any issues and when I have they have been resolved quickly.
4 August 2026
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
Sapphire staff is really helpful and professional. Providing a great service.
Sapphire has provided great service to me so far. All the people I have ever spoken to have been real helpful and professional.
4 August 2026
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
Reply from Sapphire
Thank you for taking the time to leave us a review. We're delighted to hear you had a positive experience with Sapphire.
The Sapphire Team
Reply from Sapphire
Thank you for taking the time to leave us a review. We're delighted to hear you had a positive experience with Sapphire.
The Sapphire Team
Reply from Sapphire
We appreciate your lovely feedback. Thank you for choosing Sapphire, and we're pleased to hear you had a great experience.
The Sapphire Team
Always good support
4 August 2026
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
This is a great company
This is a great company. Everyone I've spoken to is friendly, patient and very knowledgeable. They don't use jargon and everything is very down to earth.
4 August 2026
Reply from Sapphire
Thanks for your fantastic feedback. We're delighted you had a positive experience and look forward to helping you again in the future.
The Sapphire Team
Very helpful payroll company
Sapphire are helpful and reliable payroll company. My payments are on time. I will recommend them to anyone who needs a umbrella company.
4 August 2026
Reply from Sapphire
We would like to thank you for taking the time to share your experience. It's always rewarding to hear that our customers have received the high level of service we strive to deliver. Your feedback is greatly appreciated and will be shared with the team. Thank you for your support and for trusting Sapphire.
The Sapphire Team
Outstanding Service and Unique Benefits
Customer service is always excellent. I also appreciate being included in the bonus program, which is something not many companies offer. This is one of the reasons Sapphire stands out as a unique company and is well worth being a part of.
4 August 2026
Reply from Sapphire
We would like to thank you for taking the time to share your experience. It's always rewarding to hear that our customers have received the high level of service we strive to deliver. Your feedback is greatly appreciated and will be shared with the team. Thank you for your support and for trusting Sapphire.
The Sapphire Team
Best Umbrella Company
Best Umbrella company. Timely payments, helpful staff and, yes, you get bonus payments as %age of profit each year. What's not to like!
4 August 2026
Reply from Sapphire
Thank you for taking the time to leave us a review. We're delighted to hear you had a positive experience with Sapphire.
The Sapphire Team
Reply from Sapphire
Thank you for your 5-star review! We're delighted to hear you had a positive experience with our team.
The Sapphire Team
Great customer service
Great customer service, just a nice bunch of people in a great company.
4 August 2026
Reply from Sapphire
Thank you for your 5-star review! We're delighted to hear you had a positive experience with our team.
The Sapphire Team
The caller gave their name and was…
The caller gave their name and was really polite and checked if I had any questions.
4 August 2026
Reply from Sapphire
Thank you for your 5-star review! We're delighted to hear you had a positive experience with our team.
The Sapphire Team
Reply from Sapphire
We appreciate your lovely feedback. Thank you for choosing Sapphire, and we're pleased to hear you had a great experience.
The Sapphire Team
Very efficient
Very efficient, reliable and trustworthy. I am really thrilled to be part of this wonderful company. Highly recommended
4 August 2026
Reply from Sapphire
We appreciate your lovely feedback. Thank you for choosing Sapphire, and we're pleased to hear you had a great experience.
The Sapphire Team
Sapphire makes contracting easy!
Sapphire makes contracting easy!
Very professional and efficient.
Always available if there is a need to discuss.
Never a problem unlike other umbrella companies.
4 August 2026
Reply from Sapphire
We appreciate your lovely feedback. Thank you for choosing Sapphire, and we're pleased to hear you had a great experience.
The Sapphire Team
Fantastic customer service and keep you…
Fantastic customer service and keep you fully informed of any changes.
4 August 2026
Reply from Sapphire
We appreciate your lovely feedback. Thank you for choosing Sapphire, and we're pleased to hear you had a great experience.
The Sapphire Team
Always helpful
Since using sapphire I have never had a bad experience and have always found them very helpful on the phone.
4 August 2026
Reply from Sapphire
We would like to thank you for taking the time to share your experience. It's always rewarding to hear that our customers have received the high level of service we strive to deliver. Your feedback is greatly appreciated and will be shared with the team. Thank you for your support and for trusting Sapphire.
The Sapphire Team
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