Warwick Estates Reviews 3,303

I have experienced significant issues with communication and account handling.

Email notifications were not forwarded correctly after staff changes, and postal correspondence has been delayed - I received letters dated weeks earlier all at once.

Overall, the lack of timely, clear, and professional communication has caused unnecessary stress and delay.

Rita was really helpful with my query, followed up on her promise by keeping me informed. Rita went above and beyond and I am very impressed by her excellent customer support. Fantastic experience dealing with such a professional and helpful individual. Thank you Rita!

Dylan was very helpful and provided over the information I needed quickly, without any further delay.
Dylan seems very orgnaised and on top of his task list. Due to the fact there was no delays in obtaining the Fire Risk Assesment Dylan has great customer service skils. Well done Dylan!

Essentially, glorified con artists. Upped our service £400 (10% YoY) and still fail to deliver even basic window cleaning. We have also been fighting for years for a clear budget. Never buy a property managed by them.

NB: Response from Warwick is for PR. Having spent lots of time talking with them they have no answers and don’t ever conclude their actions.

Chelsea was very helpful in answering my query. It’s a nice service having the chat function on the portal, quick responses and a team that reassures you.

Awful estate management company!!! Never do anything at all for n the estate 🏡 s an absolute mess but very prompt taking money off everyone here

Rita Lawrence and Therese Armitage in the Customer Care Team at Warwick Estates were both a great help to me today in confirming the service charge payment arrangements for the flat I have recently purchased. They both confirmed the information I needed very quickly and accurately. Thanks Rita and Therese. Simon

Vinnie made it very easy to get what I wanted to get done, done.

Rita was extremely helpful and sorted my issue out immediately.

Quick response and understand my issue quickly.

Great experience on live chat, problem solved in no time with one of their advisors Therese Armitage.

I’ve had a great experience with Aaron Callcut (Business Development & Property Manager at Warwick Estate). He is always helpful, professional, and very responsive. Aaron replies quickly and makes a real effort to resolve any problems efficiently. He is consistently polite and easy to deal with, which makes a big difference. Thank you for the excellent service.

Vinnie was amazing. Very kind and helpful

A prompt review, message and help to my query by Therese Armitage.

Great customer service. The staff were friendly, helpful, and quick to resolve my issue.

I received a prompt and professional response to my query.
Very satisfied with Warwick Estates customer care.

Was somewhat dubious going onto an online chat to sort out an accounts query - but have to say Rita was great! Sorted everything out, no hassle - pleasure to deal with - thankyou

Quick answer, very polite and knowledgeable agent, great service

What a joy to be able to speak to someone so quickly at the company. My worries were quickly eased when Emma Fleming was able to assist me with my query. What a professional person with a lovely manner, clear pronunciation and knowledgeable assistance.