Following some ongoing problems with new tenants, Perry recently took over the management to a load of problems!! Throughout, he had kept in touch via e-mail and phone calls (very unusual these days!)... See more
Company replied
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Plainly put, we want our customers to experience a personalised service which leaves them in no doubt that their property management needs are at the top of our agenda. Our service is built on a recognition of the importance of technology and how it can enhance processes and increase efficiency from one element of property management to the other.
One Station Approach, CM20 2FB, Harlow, United Kingdom
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Utterly ineffective. I have had an issue with trees encroaching (from a communal area) for nearly a year now. They have dragged their heels over sorting it again and again and again. I now have animals nesting in the roof caused by their inability to sort a very minor issue. It is excuse after excuse after excuse and the management fee of £30+ per month is a complete scam. Their credit control team send threatening e-mails (Saying i hadn't paid, when I had) and they can't even control their budget as they over spent last year and charged all property owners extra as a result. Utter Charlatans

Reply from Warwick Estates
I received a good service from Xander. I was assisted with speed and clarity and made the transaction smooth.

Reply from Warwick Estates
Therese Armitage was very prompt and great to deal with.

Reply from Warwick Estates
I got a response very quickly, and my question was answered soon afterwards. Very easy process, thanks Dylan!

Reply from Warwick Estates
Tracy was so helpful regarding some issues we had with the online portal. She resolved them swiftly and professionally and even followed up afterwards to ensure our invoice had been received.

Reply from Warwick Estates
I had a great experience with the customer service provided by Emma. She was very helpful and resolved my enquiry promptly.

Reply from Warwick Estates
Vinnie was so helpful in getting my account back up and running after I had trouble logging in. The whole process was so straightforward and easy to follow.
Thank-you Vinnie

Reply from Warwick Estates
Very helpful and went above and beyond to assist.

Reply from Warwick Estates
Emma Fleming was amazing....responsive, super helpful and very, very quick resolving my request.

Reply from Warwick Estates
I find this website very difficult to use but Dylan was a great help and very patient. He sent me an email with all the details I needed. However I did need CS again to work out how to change over to your different account details. It seems over complicated to me to have three separate accounts for one apartment. However I’ll set up the bank details and see how I go from there! In the meantime I request correspondence in the post.

Reply from Warwick Estates
Tracey - great Customer liason person
- experienced in the industry
- knowledgeable of the operational aspect of Warwick Estates and interactions with Apartment Owners
- emphatic and understanding of the customer issue
- resolution of issue and follow-up to ensure Apartment Owners satifaction
An all-round joyful & helpful person to deal with

Reply from Warwick Estates
Ashley was very helpful in suggesting a way forward with my query today.

Reply from Warwick Estates
Rita was very helpful and resolved my problem

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Reply from Warwick Estates

Reply from Warwick Estates
Thanks Tracey for your kind efforts and prompt response

Reply from Warwick Estates
Rita was Helpful and efficient and answered quickly

Reply from Warwick Estates
Natasha Tilcock is my super star. Warwick Estates are the new service providers for Granary Court CM6 1BN. I have been asking our last service provider five months to remove flytipping mattress and debris and nothing happened. Natasha arranged and dealt with it in five days. Thank you,very much appreciated 👏

Reply from Warwick Estates
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