Warranty Direct Reviews 1,495

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great... See more

Company replied

Rated 5 out of 5 stars

Super straight forward! Really please with everything as its my first time buying an extended warranty

Company replied

Rated 5 out of 5 stars

Very reasonably priced policy I've had for three years. Had to use twice, both times everything was handled professionally - communication perhaps slightly slow but not on the Warranty Direct side, ra... See more

Company replied

Rated 5 out of 5 stars

We have been with Warrenty Diirect for 17 years and Highly recommend them. They really are a huge support making Trouble Free Driving a reality in cost. Most of our family and friends are also Cus... See more

Company replied

Company details

  1. Car Service

Written by the company

Warranty Direct specialise in mechanical breakdown insurance for vehicles coming out of the manufacturer's standard 3-Year warranty, we can offer extended warranties for most cars up to 12 years of age and 120,000 miles. We offer comprehensive cover which includes Multimedia, 24/7 AA Roadside Assistance and MOT Test Insurance as standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Super straight forward

Super straight forward!

Really please with everything as its my first time buying an extended warranty

22 May 2026
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Reply from Warranty Direct

Thank you for your review. It's amazing to hear that the online process went smoothly. We appreciate your feedback!

Rated 5 out of 5 stars

Renewal process very straightforward…

Renewal process very straightforward and clear

20 May 2026
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Reply from Warranty Direct

We are working hard to make the website journey for our customers as easy to use as possible. We are delighted that you are staying with Warranty Direct. Thank you for taking the time and effort to give a review.

Rated 5 out of 5 stars
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Reply from Warranty Direct

We work hard to ensure that the claims process is an easy and hassle-free process, your experience is exactly what we aim to achieve for all our customers! Thanks again.

Rated 5 out of 5 stars

Over the years I have had Warranty…

Over the years I have had Warranty Direct policies on various Fords. By using their website, I was able to obtain a quote which was £170 cheaper than Ford's own extended warranty quoted, this is great as Ford actually uses the same Warranty Direct underwriters. The quote seems to be based on the car's mileage at time of taking the policy out. So a low mileage is less risk, and a lower premium.

25 April 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you were able to purchase a policy at a price you were satisfied with. We are delighted that you are staying with Warranty Direct.

Rated 5 out of 5 stars

Simple and easy to arrange the extended…

Simple and easy to arrange the extended warranty

7 May 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found the policy set up process straight forward. We take pride in the 5-star reviews that we receive from our customers.

Rated 5 out of 5 stars

Excellent response from a real person…

Excellent response from a real person who explained the policy and made the whole process transparent and striaght forward

1 May 2026
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Reply from Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service! From quote to set up in five mins!

7 May 2026
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Reply from Warranty Direct

Thank you for your positive review, we are pleased to hear that your experience with our services was to the level we aim for with all our customers.

Rated 5 out of 5 stars

Gap Insurance

Very easy to use the website and easy to pay

1 May 2026
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Reply from Warranty Direct

Thank you for your review. It's amazing to hear that the online process went smoothly. We appreciate your feedback!

Rated 5 out of 5 stars

Efficient Policy Renewal

Answered phone promptly, dealt with enquiry efficiently, staff polite.

15 April 2026
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Reply from Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

Rated 5 out of 5 stars

Easy to renew

Easy to renew, clear documents and peace of mind for a pretty good price.

10 April 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it is much appreciated!

Rated 5 out of 5 stars

Warranty benefits and service very impressive

Online application form was easy to navigate and cover offered just what I needed for a hybrid family car nearing the end of its manufacturers' warranty. I compared the benefits with those offered by other warranty companies and none of the others could offer anything near it. Also the annual premium was divided into 12 equal instalments at no extra cost. All very impressive!

31 March 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it's fantastic to hear that you are satisfied with the product we offer! We take pride in ensuring that there is an option that fit the needs of our customers and making the process simple and hassle free which we're thrilled you experienced just that!

Rated 5 out of 5 stars

Very helpful.

25 March 2026
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Reply from Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful.

Rated 5 out of 5 stars

Very easy and simple process to…

Very easy and simple process to navigate. The Gold package is very comprehensive and the price is very good.

23 March 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward and were satisfied with our comprehensive cover.

Rated 5 out of 5 stars

Easy and straight forward

Easy and straight forward

13 March 2026
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Reply from Warranty Direct

Thank you for your positive feedback, it is much appreciated! It's great to hear that you found our online process straight forward.

Rated 5 out of 5 stars

Just renewed my policy for the 4th…

Just renewed my policy for the 4th year. Great price and excellent cover. So simple to arrange.

18 March 2026
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Reply from Warranty Direct

Thank you for your positive review, we are delighted that you are staying with WarrantyDirect. Your feedback is highly appreciated by our team!

Rated 5 out of 5 stars

Very good service

Very good service, polite and helpful.

11 March 2026
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Reply from Warranty Direct

Thank you for your positive feedback, we're glad to hear that you found our team helpful. Your feedback is highly valued!

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