W and P Compliance Reviews 

692
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, extensive knowledge, and supportive guidance. Reviewers frequently praise their ability to explain complex information clearly and make participants feel at ease. The overall service is described as professional, reliable, and friendly, contributing to a positive and beneficial experience. People found the workshops and sessions to be very informative, well-organized, and engaging. The content provided was consistently relevant, useful, and delivered in an accessible way, enhancing learning and understanding. Many appreciated the interactive nature of the sessions, which allowed for valuable discussions and insights from other participants.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness, knowledge, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the information shared to be... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, thoroughness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would like to commend Lorna Lyons Smith for her support and guidance during my preparation towards a CQC Registered Manager/Nominated Individual interview. Lorna's professionalism and knowledge shon... See more

Rated 5 out of 5 stars

Very happy with overall service! Completely felt at ease with Marianne, such a lovely lady and very informative. As a first time registered manager Marianne was able to offer so much advice and know... See more

Company replied

Rated 5 out of 5 stars

Our experience with W&P was amazing, very professional and knowledgable. My point of contact was Lorna, who went over and beyond to provide help and guidance, and support when it was needed.... See more

Rated 5 out of 5 stars

We had a Mock CQC inspection with Marianne. This is the 3rd year we have used them and it's been great to have such a professional inspection completed. All three were unannounced for the RM's. Mari... See more

Company replied


Company details

  1. Consultant
  2. Business to Business Service
  3. Education Center

Written by the company

W&P Compliance Centre provides Compliance & Training Courses for Health & Social Care Services including Care Homes, Nursing Homes, Domiciliary Services, Learning Disability, Supported Living, and other non hospital based community services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

692 reviews

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4.9

All reviews

(692)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent webinar

Extremely informative and presented well

29 January 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Lindsey glad you found the webinar useful look out for updates coming soon

Rated 4 out of 5 stars

very informative

very informative

29 January 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Helen glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Thanks Lee

Our company has been using W&P for over 6 years and the quality of service is always 5 star. A special thank you to Lee - who was very helpful, took the time to discuss and provided the relevant documents I enquired about today.

26 January 2024
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Reply from W and P Compliance

Thanks Sherman its always nice to hear that our team provides great service - Lee passes on his thanks.

Rated 5 out of 5 stars

I must admit I was extremely worried…

I must admit I was extremely worried about the changes.
Thank you W and P. For facilitating the course and demystifying the way forward with the new CQC method of inspection.
Worth the money ….

25 January 2024
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Reply from W and P Compliance

Thanks Sandy glad you found the webinar useful and it eased your worries - look out for updates coming soon

Rated 5 out of 5 stars

informative training

Training was informative, the trainer explained in simple ways so it was understood, was very friendly, and approachable to ask questions would highly recommend this company

25 January 2024
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Reply from W and P Compliance

Thanks Samantha glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

engaging subject

engaging subject - useful information -slides were clear and easy to understand.
Attendees were pro-active in asking questions
trainer was clear and the session was well organised

22 January 2024
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Reply from W and P Compliance

Thanks Helen glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

very informative

very informative

23 January 2024
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Reply from W and P Compliance

Thanks Jo-Ann glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

The session was interesting

The session was interesting, interactive and informative.
We were able to identify areas to improve on while expecting inspection, what to prepare for, before and on inspection day.

22 January 2024
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Reply from W and P Compliance

Thanks Temitope glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

INFORMATIVE

given the changes to the way CQC are now going to be inspecting our services. I felt that the training was very informative as with change comes anxiety for many. We learnt things about the evidence that need to have ready. We now feel a bit more confident in out ability to get our service inspection ready!

19 January 2024
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Reply from W and P Compliance

Thanks Tracey glad you found the webinar useful look out for updates coming soon

Rated 5 out of 5 stars

Concise

Concise, informative training session. Thanks

19 January 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Janet glad you found the webinar useful look out for updates coming soon

Rated 4 out of 5 stars

The content was very good

The content was very good, very helpful, however it was overwhelming. Would have thought this could be spread over more time and bring sample audits forms.

19 January 2024
W and P Compliance logo

Reply from W and P Compliance

Thanks Tafireyi glad you found the webinar useful look out for updates coming soon. We try to balance the duration and the content so its not too long or overwhelming but duly noted.

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