Walmart Canada Reviews 

Made my first online purchase of a Smart Solar Bird Feeder from Birdfy-Netvue. I received it in two days for a great price! After the initial 24 hr charge we set it up and had our first bird visit in 42 minutes! Amazed at the speediness of this product not yet available in Canada thru regular means. Thank you Walmart for a stress free experience and plan on ordering lots more Birdfy products in future! Wish I could include the 20 second video this feeder takes everytime a bird lands!

I ordered an item costing just under $100 from AMAZON.CA The description stated SHIPPING FREE. But AMAZON.CA stated that because I had NOT subscribed (it's voluntary) to "PRIME", SHIPPING WASN'T FREE. To be honest, I don't know if Amazon.ca reconsidered???

They doesn't want Arabian or Islamic people at the Walmart Store location in St-Thomas Ontario City
Anyhow, Complaining to the Store Manager at that Walmart Store won't do Anything
Therefore, I will not recommend Walmart Store in St-Thomas, Ontario to Any of my Friends

I purchased an air conditioner on Walmart.ca because they guaranteed next‑day delivery. One week later, the package still has not arrived. While the tracking status showed that the item was “Out for delivery,” it suddenly updated to indicate that the package was damaged and returned to the sender.

We are entering a heat wave starting today. Extreme heat is severely detrimental to my health and puts me at risk of ending up in the emergency room. I urgently need an air conditioner, and in order to purchase another one, I need Walmart to refund the item I never received.

For several days now, Walmart’s customer service has told me nothing but to “be patient” and wait, despite the fact that the situation is clearly unresolved.

This is absolutely the last time I order from Walmart.ca.

Warning for anyone ordering expensive electronics from Walmart.ca:

I ordered a laptop from walmart.ca. The order was marked “delivered”next day, but I never received the package. I contacted Walmart customer service multiple times through chat, but the issue remains unresolved. The money has been deducted from my credit card but no product was delivered!
Please avoid making any order on high-value items from Walmart.ca.

I ordered an above ground pool from Walmart. Delivery was to be May 20th, money was taken from my bank account on May 19th. Have yet to receive the order and customer service doesn’t know where it is. How is that even possible? They say they can’t cancel it but they have escalated the situation *insert eye roll* and I should hear back from someone in 2-3 business days.
I used to work for a company who supplied to Walmart. If this was their product that hasn’t arrived on the expected date, there would be a hefty late delivery charge applied to the vendor.

I ordered dog pee pads online and received the wrong size. What followed was one of the most frustrating customer service experiences I’ve ever had.
The first agent agreed to schedule a return pickup but never actually assigned it to anyone. I had to contact them again just to get someone to show up. The item was finally picked up on May 1st and I was promised a refund in 5-8 business days.
That came and went. I contacted them again and was told it was “flagged” and someone would call in 1-3 business days. No one called. I contacted them AGAIN and got the exact same response. “It’s escalated, someone will call in 1-3 business days.”
This is my 5th interaction with Walmart customer service over a simple refund for an item they already have back in their possession. Every single time it’s the same script, the same empty promises, and zero results.
I have now filed a bank dispute and a BBB complaint. Do not trust their refund process. Once they have your return, good luck ever seeing your money again.

Placed an order and was notified early this morning item on way, then changed to delayed delivery since 10:30 this morning. No explanation from with Walmart or door dash.
Called customer service as well as store where item is coming from. Long wait times on hold, disconnections, and taking no responsibility from either one via chat. Pathetic,

Ordered what I thought was Lego and was Actully from Ali express, the picture displayed was “Lego” brand” and once it came the box was ruined and horrible quality.

The absolute worst platform for buying and even WORSE for selling. They have no idea what they're doing. Worst experience ever.

Once an lndian becomes the manager of a walmart in GTA, they only hire lndians in entry-level jobs. They automatically reject other people's applications. I am disheartened by the corrupted company Walmart Canada has become.

They only delivered half of what I ordered and all get is the run around your customer service sucks

GREED! we are almost 70 and have to really watch spending. We buy Roman Ricotta Lasagna for under $8.00 for quite a while. We can see raising the price a bit however when you gouge customers with your greed and all of a sudden this small portion is marked almost 3x the price to $18.00 plus! it's unbelievable 😳 🙄 we won't buy it anymore. I'd give you a 0 rate if I could. Shame in you.

They always know where various items are and show me with a smile on.

Inefficient delivery and customer service for furniture needs! Customer service is rude and inefficient, unable to provide timeline or eta for delivery! Do not recommend.

Unacceptable website search. Searched "can wet dog food" and first two items are dry kibbles.

ordered on line
can't track order neither can four incompetent client services reps
same with supervisors
product gets delivered dirty
no care or resolution now for close to two weeks
last employee just hung up
the president of Walmart should know that this company is a joke

Very disappointing experience with Walmart.ca!

I tried using an old gift card I've had for years to place an order. The order initially went through, but later it was cancelled and my account was closed with no valid explanation. Customer service was useless - they just repeated the same generic message from the email and couldn't provide any reason or help. Now I am unable to use the money on my gift card.

I've really come to appreciate WalMart for the incredible reach they have in sourcing products you would not expect to find in one of their brick and mortar stores. Their pricing is consistently competitive.
Their online experience could use some improvement. Even simple tasks like trying to alter or delete a subscription order can be challenging.
Overall though, an outstanding retailer.

I recently offered a review that I've needed to take back. I said I didn't receive something in my order. But I didn't get through all bags. I am sorry I hope I didn't affect your job.

But if I had gotten through the bags.., I could have said the condition of my bread was not good because of a quick decision when a bag broke in his trunk...