Volksmaster Reviews 

569
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 314 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the friendly, approachable, and knowledgeable staff who provide clear communication. Many appreciate the fair and competitive pricing, often finding it more affordable than main dealerships, with no hidden charges. Reviewers frequently mention detailed video inspections and complimentary car cleaning, making the overall experience highly satisfactory. However, some customers mentioned concerns about diagnostic services, citing costly initial inspections that sometimes failed to accurately identify issues or led to recommendations for expensive, potentially unnecessary repairs. A few reviewers also experienced unsatisfactory repair quality, with problems recurring or needing further attention elsewhere.

What people talk about most

Service

People report positive experiences with service, often highlighting the excellent communication,... See more

Staff

Customers consistently note positive experiences with staff, describing them as superb, amazing, and super... See more

Price

Reviewers mention positive feedback about price, with many finding the pricing reasonable, competitive, and... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the helpfulness, excellent... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the high standard of work, attention to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Car booked in for routine oil service and haldex oil change with pump clean. First rate service from dropping it off at reception to picking it up afterwards. Very informative health check video... See more

Company replied

Rated 5 out of 5 stars

Booked our Mercedes A220 in for a full service at Volksmaster HEYWOOD. Professional thorough and friendly service all round from their staff .. reasonable prices and a complimentary car wash to fini... See more

Company replied

Rated 5 out of 5 stars

First class as always. I've been visiting Volksmaster since moving to Bury in 2001, having owned a couple of VW Golfs, an Audi A5 and two Audi Q7s. Very knowledgeable and helpful and experts with the... See more

Company replied

Rated 5 out of 5 stars

Volksmaster offers a different service than most garages. I only went for an oil change yet my vehicle was fully inspected with no extra cost added to the oil change. The staff are helpful, friendly a... See more

Company replied


Company details

  1. Auto Repair Shop
  2. Auto Body Shop
  3. Auto Dent Removal Service
  4. Auto Restoration Service
  5. Car Service
  6. Vehicle Inspection

Written by the company

Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

569 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(569)

309 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality again at Bury!

Once again used Bury branch, this time for MOT. Dropped off pre 8am and picked up at 9. Most efficient garage I have ever dealt with. Clean bill of car health for another year. Thanks to all staff once again, friendly and knowledgable.

17 March 2026
Unprompted review
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Reply from Volksmaster

Hi, we are pleased you were happy with our services! thank you for the 5-Stars :)

Rated 5 out of 5 stars

Always use Volkmaster for my services…

Always use Volkmaster for my services and first time for MOT. Always provide a very good service. Pick up and drop off is also very handy

19 March 2026
Unprompted review
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Reply from Volksmaster

Hi Johnny, thanks so much for the 5-Star review, we are pleased you were happy with our services :)

Rated 5 out of 5 stars

Bury - Component replacement and MOT

Recently used the Bury branch for new shocks, pads and MOT for my car. Work was done quickly at a good price. Overall experience was great. Definitely recommended

18 March 2026
Unprompted review
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Reply from Volksmaster

Many thanks for the 5-Star review, Josh! We are pleased you were happy with our services :)

Rated 5 out of 5 stars

Bury garage

This is my 'go to garage'. Have been looking after my car for years. They do a great job and are always ready to go the extra mile.

16 March 2026
Unprompted review
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Reply from Volksmaster

Thank you for the 5-Stars and great comments. We are pleased you were happy with your visit :)

Rated 5 out of 5 stars

Great garage

Great garage, carried out the repairs to a satisfactory standard even washed and valeted the car afterwards little bit pricier than other garages but you get a decent warranty and professional work so no worries about the work carried out as is missing from a lot of other garages these days.

16 March 2026
Unprompted review
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Reply from Volksmaster

Many thanks for your great comments, Chris! We are pleased you're happy with our services :)

Rated 5 out of 5 stars

Excellent, friendly service

I've been going to VolksMaster whenever my car is out of warranty for over 30 years and never been disappointed. Since Pentagon, the SEAT dealer, disappeared from Oldham, I've been left with no choice but I feel Volksmaster's work is better value for money and more friendly anyway. If they do recommend something extra needs doing it always feels genuinely necessary. Very happy to recommend them.

17 March 2026
Unprompted review
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Reply from Volksmaster

Hi Richard, we aim to offer a better, more friendly and trust-worthy service at a fraction of the cost than the main dealer and we are pleased this has resonated with you. Thanks for the support and amazing 5-Star review :)

Rated 5 out of 5 stars

Oldham and van centre

Oldham and van centre. The team that did the MOT on my van were great. This isn't my first visit and to be honest wouldn't take my canpervan any where else. They are friendly. Keep you informed most important they care.

14 March 2026
Unprompted review
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Reply from Volksmaster

Thank you for your loyalty, continued support and great comments! We are pleased you are happy with our services :)

Rated 5 out of 5 stars

First class service

Easy process to book a service and MOT. Excellent updates including the video of the car.
Friendly and professional, would recommend anyone considering a VW service to try here first.

16 March 2026
Unprompted review
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Reply from Volksmaster

Thank you for your great comments and 5-Stars both :)

Rated 5 out of 5 stars

Great service

Great service, very happy
Thank you

10 March 2026
Unprompted review
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Reply from Volksmaster

Thank you for taking the time to leave us a 5-Star review :)

Rated 5 out of 5 stars

Audi a3 service and mot

Booked service and mot with the Bury branch. Also had brake fluid changed and air-conditioning serviced. Given price when booking in . Rear shock absorbers leaking,the car dud have a bit of a wobble on so not unexpected. Steve sent a video of the cars health check and a quote for the extra work . All done to the usual high standard car feels like a new one again . Would highly recommend volksmaster the staff a really helpful and keep you up-to-date with the progress. Thanks again

11 March 2026
Unprompted review
Volksmaster logo

Reply from Volksmaster

Hi Ste, thank you for taking the time to leave these great comments and 5-Stars! We are pleased you were happy with our services :)

Rated 5 out of 5 stars

Volksmaster…

Volksmaster offers a different service than most garages. I only went for an oil change yet my vehicle was fully inspected with no extra cost added to the oil change. The staff are helpful, friendly and polite and Kat makes an excellent coffee. The bill was fully itemised and a complete breakdown given. I would recommend Volksmaster over a main dealer.

12 March 2026
Unprompted review
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Reply from Volksmaster

Hi Sonny, thanks so much for taking the time to leave us a 5-Star review - We are pleased you are happy with our services and of course, Kats excellent coffees :)

Rated 5 out of 5 stars

My 26 year old Audi S3 went in for the…

My 26 year old Audi S3 went in for the CV boot repair that was picked up when I had my cam belt and water pump replaced. Nick as ever was really helpful and went the extra mile as sourcing parts for modern classics cars is not easy. Mandy as always kept me up to date and provided the best support and customer service you could ask for. Thanks to Nick, Mandy and all the team at Oldham Ashton Road branch, you have done me proud yet again. The only place I will take my Audi’s.

10 March 2026
Unprompted review
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Reply from Volksmaster

Hi David, thank you for the 5-Star review and great comments. We have passed your review onto Nick and Mandy in the branch, they are over the moon! :)

Rated 5 out of 5 stars

Perfectly fair MoT

As always, perfectly fair the MoT. A personal touch is appreciated in terms of the receptionist.

9 March 2026
Unprompted review
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Reply from Volksmaster

Thank you so much for taking the time to leave us a 5-Star review :)

Rated 5 out of 5 stars

Excellent customer service and professional services. MOt

Brilliant service with a garage that knows what customer service is all about. Staff in front desk are very helpful. Used to own a VW and this was where I had it serviced and mot'd now have an audi and have returned. Recent service and not and yet again like my VW. Wouldn't use any where else

4 March 2026
Unprompted review
Volksmaster logo

Reply from Volksmaster

Many thanks for your 5-Star review, we are pleased you're happy with our services :)

Rated 5 out of 5 stars

Another perfect experience with…

Another perfect experience with Volksmaster. From booking in with Yasmine to collecting the car, everything was perfect. I will certainly be using them again and highly recommend them.

4 March 2026
Unprompted review
Volksmaster logo

Reply from Volksmaster

Hi David, thank you for the 5-Star review! Yasmine is over the moon with your comments :)

Rated 4 out of 5 stars

A very pleasant experience

A very pleasant experience.
I used Volksmaster previously and have decided to return other garage repair services can not match the care respect and consideration what they always try to achieve well done

3 March 2026
Unprompted review
Volksmaster logo

Reply from Volksmaster

Thank you for the 4-Star review, we are pleased you were happy with our services :)

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