Vodafone UK - Stevenage Reviews 

295
TrustScore 5 out of 5

4.9

42 Queensway, SG1 1EE Stevenage, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew

Company replied

Rated 5 out of 5 stars

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more

Company replied

Rated 5 out of 5 stars

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

Company replied

Rated 5 out of 5 stars

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stevenage

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 42 Queensway, SG1 1EE, Stevenage, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(295)

40,120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to thank Gertrude for all…

I would like to thank Gertrude for all her help while buying my new iPhone and helping me and my wife transfer everything from my old phones. I really appreciated all that she did. Thank you Gertrude.

19 January 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey John,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My wife and I just needed simple pay as…

My wife and I just needed simple pay as you go service. Gertrude was exceptional thankyou

9 January 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is helpful and updated by…

Anil is helpful and updated by contracts . Very pleased.

11 December 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Amin,

Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil very good very helpful

Anil very good very helpful

11 December 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Steve,

Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil has been very helpful today

Anil has been very helpful today. He explained my queries and offered me a service that will meet my needs. I am happy withhis service.

9 December 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Ngozi,

We value your review. It's heartwarming to read such encouraging feedback for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was extremely helpful and…

Gertrude was extremely helpful and sorted my Home Broadband I have wanted so many years

9 December 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hi Gary,

Thank you so much for your wonderful review and the amazing support you’ve shown for Gertrude—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil
Pleased with his assistance, very good

9 December 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Lee,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came to see Mayukh to rectify a problem…

Came to see Mayukh to rectify a problem regarding my data plan and his customer service was super.

6 November 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil was absolutely fantastic today

Anil was absolutely fantastic today. I’m pretty clueless with phones etc and he explained everything through for me and the process of getting a new phone was so easy. Top top man

6 November 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to store with email problems…

Came in to store with email problems and Venkata spent a lot of time fixing it. Manager Glenn stepped in for great advice.
Definitely recommend this store!!

5 November 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is good and helpful

Anil is good and helpful , sought out my phone

3 November 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hi. We're so glad to hear that you received such great support and that your phone issue was resolved. We appreciate your lovely review! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil was very helpful

Anil was very helpful. Excellent service - thoroughly recommend.

3 November 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hi. We appreciate your review and are so happy to hear that you found our service helpful. We value your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joao and Ross were fantastic and so…

Joao and Ross were fantastic and so helpful. Spend ages sorting my son’s phone and kept the stress levels for me very low.
Great service and teamwork 💯 recommend

25 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hi. We're happy to hear that the team was so helpful in resolving the phone issues. We appreciate your recommendation and are glad the service kept your stress levels low. Thank you for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience at Vodafone shop

Amazing experience at Vodafone shop. Came for an upgrade to phone +sim from Sim only. Anil was very professional, patiently answering my questions and explaining it all to me.

20 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was helpful with setting up…

Gertrude was helpful with setting up our New HBB for us and got us a good deal

19 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil
Excellent service thanks

15 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil great

Anil great, Anil was very helpful and accompdatomg

7 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glenn fixed my email problem

Glenn fixed my email problem. Would recommend this store to all my friends & family

1 October 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Karen,

Thanks for the lovely review and fantastic support for Glenn.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience

Anil was very helpful knowledgeable in helping with new phone great customer service.

25 September 2025
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Glenn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look