Vodafone UK - Stevenage Reviews 

279
TrustScore 5 out of 5

4.9

42 Queensway, SG1 1EE Stevenage, GB


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Rated 5 out of 5 stars

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more

Company replied

Rated 5 out of 5 stars

Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more

Company replied

Rated 5 out of 5 stars

Anil gave great service today in store. Helped bring my sons bill down and helped me with finding data roaming option which the online team couldn’t find. Thanks Anil

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stevenage

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 42 Queensway, SG1 1EE, Stevenage, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

279 reviews

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4.9

All reviews

(279)

41,574 reviews in the last 12 months

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Rated 5 out of 5 stars

Even though there was not an eventual…

Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaphone for years.

6 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Barry,
Thanks for the lovely review and fantastic support for Venkata.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received a fabulous service from…

I received a fabulous service from Gertrude today

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Adriel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was helpful

Gertrude was helpful

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

"Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

We came back to Vodafone for Joao at…

We came back to Vodafone for Joao at Stevenage branch as he had upgraded my husband’s iphone previously. I have just upgraded my iPhone and Joao has been as helpful and courteous as before.
Wonderful service.

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Cathy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil, very helpful and polite made it very easy to replace my sim.
Would highly recommend him.

2 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Gary,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have been with Vodafone for 25 years

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime.
Was served by Glenn today who was very helpful, explaining everything clearly and being particularly helpful in finding the right phone for me at the right price.
I would highly recommend Vodafone.

2 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

"Hey Lynn,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Anil as always great service

Anil as always great service, and quickly sorted

2 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Dinah,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil excellent service very…

Anil excellent service very knowledgeable and concise great communication skills
Thank you

2 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Kevin ,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil gave great service today in store

Anil gave great service today in store. Helped bring my sons bill down and helped me with finding data roaming option which the online team couldn’t find. Thanks Anil

29 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Nadine,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was helpful and lovely

Gertrude was helpful and lovely

14 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Swarotee,

Thanks for the lovely review and the fantastic support you’ve shown for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited Stevenage store and was served…

Visited Stevenage store and was served by Tony, he was very helpful and made the upgrade much easier explained everything very clearly. Defo recommend Tony at the stevenage store.

11 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was as helpful as yours

Gertrude was as helpful as yours. Gertrude just the best

10 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey there,

Thanks for the lovely review and fantastic support for Gertrude. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude ia a wonderful friendly young…

Gertrude ia a wonderful friendly young lady . Gertrude is very knowledgeable and helpful . Gertrude has sorted my account and I am very happy

3 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had the most amazing experience with…

I had the most amazing experience with Tony today I have zero idea about phones and he helped me from start to finish with my upgrade, recommend him to everyone he’s a star I will be letting family and friends know we’re to go when needing new phones x

2 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Sienna,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from joao and very…

Very good service from joao and very well mannered staff

26 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venkat very good and helpful great…

Venkat very good and helpful great member for your team

19 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is and expect he done a good job…

Anil is and expect he done a good job for me.I do appreciate his services

8 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Jackelin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joao has been very helpful

7 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil , he helped with my new contract , Nice person .

4 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Shan,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All i could say that if they move the…

All i could say that if they move the amazing Gertrude I won't be coming the store again. GERTRUDE is amazing 👏 🤩

2 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Rose,
Thanks for the lovely review and fantastic support for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

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