Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
Company replied
42 Queensway, SG1 1EE Stevenage, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew
Company replied
I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more
Company replied
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.
Company replied
I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more
Company replied
Written by the company
42 Queensway, SG1 1EE, Stevenage, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anil ' he was very helpful and sorted out my issue with easy.

Reply from Vodafone UK - Stevenage
Anil was friendly and very helpful. Thank you for helping me today!

Reply from Vodafone UK - Stevenage

Reply from Vodafone UK - Stevenage
Anil is am very happy with the service is have received 10 out of 10

Reply from Vodafone UK - Stevenage
Anil answered my questions well and got me a better deal on a new contract.

Reply from Vodafone UK - Stevenage
Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language
Andrew

Reply from Vodafone UK - Stevenage
I had a good experience from Gertrude and she was helpful as usual. Thank you

Reply from Vodafone UK - Stevenage
I had an excellent service from Gertrude this. I have been with Vodafone for years

Reply from Vodafone UK - Stevenage
I have had brilliant help today from Joao in Stevenage. Not only did he move my data over to a new phone but guided an anxious old lady into many helpful tips on how to use my new phone.. his manner throughout was patient, kind, pleasant and made me feel very comfortable. I certainly found the first class customer service I was led to expect.

Reply from Vodafone UK - Stevenage

Reply from Vodafone UK - Stevenage

Reply from Vodafone UK - Stevenage
great service from joao heloed me reduce my simo bill and fix my problem on the phone

Reply from Vodafone UK - Stevenage
Gertrude was very informative and friendly and gave an excellent service

Reply from Vodafone UK - Stevenage
Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

Reply from Vodafone UK - Stevenage
Well appoored excellent under stood everything
Thank u glen

Reply from Vodafone UK - Stevenage
Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaphone for years.

Reply from Vodafone UK - Stevenage
I received a fabulous service from Gertrude today

Reply from Vodafone UK - Stevenage

Reply from Vodafone UK - Stevenage
We came back to Vodafone for Joao at Stevenage branch as he had upgraded my husband’s iphone previously. I have just upgraded my iPhone and Joao has been as helpful and courteous as before.
Wonderful service.

Reply from Vodafone UK - Stevenage
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.