Vodafone UK - Stevenage Reviews 

295
TrustScore 5 out of 5

4.9

42 Queensway, SG1 1EE Stevenage, GB


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Rated 5 out of 5 stars

Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language Andrew

Company replied

Rated 5 out of 5 stars

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more

Company replied

Rated 5 out of 5 stars

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

Company replied

Rated 5 out of 5 stars

I had an issue with my Esim not transferring to my new iphone. I am 28 years old and this was a massive issue because the internet is a necessity. I tried going to Vodafone online but they were no hel... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Stevenage

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 42 Queensway, SG1 1EE, Stevenage, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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1-star

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4.9

All reviews

(295)

40,120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Anil ' he was very helpful and sorted…

Anil ' he was very helpful and sorted out my issue with easy.

3 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Natalie,
Thanks for the lovely review and fantastic support for Anil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil was friendly and very helpful

Anil was friendly and very helpful. Thank you for helping me today!

3 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil
Service was unique and efficient

2 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Andzie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is am very happy with the service…

Anil is am very happy with the service is have received 10 out of 10

2 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage


Hey Marco,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil answered my questions well and…

Anil answered my questions well and got me a better deal on a new contract.

2 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Jill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venkata was very helpful in answering…

Venkata was very helpful in answering my queries regarding my iPhone15. He knew what to do and explained the processes to me in simple language
Andrew

1 September 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hi Andrew, thank you so much for your wonderful review and the amazing support you’ve shown for Venkata, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

I had a good experience from Gertrude…

I had a good experience from Gertrude and she was helpful as usual. Thank you

26 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey William,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Gertrude

22 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

"Hey Jamel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

I had an excellent service from…

I had an excellent service from Gertrude this. I have been with Vodafone for years

21 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Alan

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I have had brilliant help today from…

I have had brilliant help today from Joao in Stevenage. Not only did he move my data over to a new phone but guided an anxious old lady into many helpful tips on how to use my new phone.. his manner throughout was patient, kind, pleasant and made me feel very comfortable. I certainly found the first class customer service I was led to expect.

11 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Kathie,
Thanks for the lovely review and fantastic support for Joao.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil very good

Anil very good. Very helpful and solved the problem

11 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Jackie,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil
Great service, solved problem so easily.

11 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Elaine,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

great service from joao heloed me…

great service from joao heloed me reduce my simo bill and fix my problem on the phone

9 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

"Hey Maen,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Gertrude was very informative and…

Gertrude was very informative and friendly and gave an excellent service

8 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Ruggles,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Glenn was really helpful and explained…

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

5 August 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Well appoored excellent under stood…

Well appoored excellent under stood everything
Thank u glen

25 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Malcolm,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Even though there was not an eventual…

Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaphone for years.

6 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Barry,
Thanks for the lovely review and fantastic support for Venkata.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I received a fabulous service from…

I received a fabulous service from Gertrude today

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Adriel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was helpful

Gertrude was helpful

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

"Hey Richard,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

We came back to Vodafone for Joao at…

We came back to Vodafone for Joao at Stevenage branch as he had upgraded my husband’s iphone previously. I have just upgraded my iPhone and Joao has been as helpful and courteous as before.
Wonderful service.

3 July 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Cathy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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