An excellent example that customer service is still to be found. Amz professional + personal manner is 100%+ Will be back for my wife's Christmas present in December.
Location
Switch location4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
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See what reviewers are saying
I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... See more
Company replied
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... See more
Company replied
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - St Albans
Written by the company
Contact info
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, United Kingdom
5.0
Excellent
428 reviews
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We had three workers called Mutzy, Farhan & Amz
We had three workers called Mutzy, Farhan, Amz they were so kind and informative and gave us a great experience
9 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey William,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic help can't say highly enough…
Fantastic help can't say highly enough about the support we received from Amz
6 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Richard,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic Assistance in saving money…
Fantastic Assistance in saving money overall by Amz and Farhan. So helpful and polite compared to Vodafone Hemel Hempstead. I highly recommend the Vodafone St Albans Store
5 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Irene,
Thanks for the lovely review and fantastic support for Amz and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Farhan was brilliant and efficient with…
Farhan was brilliant and efficient with his work and saved money on my bills
5 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Roy,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great friendly service
Great friendly service. Highly recommended. Farham brilliant Manager.
5 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Jake,
Thanks for the lovely review and fantastic support for Farham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Our experience with Nafisa was very…
Our experience with Nafisa was very good, she was very helpful, she was very kind and had excellent customer service!
1 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Saima,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nafisa and Farhan are both so…
Nafisa and Farhan are both so exceptionally helpful, patient and always solve the issue on my iPhone. It is wonderful to have a walk in branch of Vodafone in the town and know that real, kind and expert people like Nafisa and Farhan will help! Thank you!
1 May 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Gerry,
Thanks for the lovely review and fantastic support for Nafisa and Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The guys at the store at St Albans…
The guys at the store at St Albans where amazing and very helpful 100% recommend this shop.
25 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Marcello,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from the St Albans…
Amazing service from the St Albans store. Super staff, helpful and knowledgeable:)
25 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Josie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Farhan has been amazing and helped me a…
Farhan has been amazing and helped me a lot. Great service
24 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Sagu,
Thanks for the lovely review and fantastic support for Farhan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Complicated e-sim installation
I was having problems with a new phone for an eSIM. Everyone including apple told me to go to Vodafone so I did. To the st. Albans branch.
I had to wait a bit which was fine as they were selling phones and that is their job. Then Muj was free to help me. Well, he was just amazing !!! He gave me as much time as was needed to get the problem sorted.
He spoke to the other supplier for me on my behalf and did everything they asked and more. He was
aware that I had already been trying to get the problem sorted for 5 days. I came away feeling I would finally be able to use my phone correctly.
I now have a wonderful new iPhone which works!
He explained everything that was happening in easy language as we went through the stages.
20 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - St Albans
Hey Charlotte,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A positive and helpful team
A positive and helpful team. Amz the senior manager was very courteous and kind and helped me through my wi fi problems most successfully.
Farhan the senior manager was equally professional and friendly .
A very good visit for me and for Vodaphone an excellent store.
18 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Sandra,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa was very helpful
Nafisa was very helpful, efficient and performed my requests without fuss or delay. I even enjoyed a contract offer which saved on my monthly payment! Highly appreciated.
17 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Vivienne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent assistance by Amz assisting…
Excellent assistance by Amz assisting me to fix my phone issues and whatsapp. Amazing people.
17 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Susan,
Thanks for the lovely review and fantastic support for Amz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nafisa was delighful and very patient…
Nafisa was delighful and very patient and smiley and friendly
14 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Spent time in St Albans today for an…
Spent time in St Albans today for an upgrade , was an absolute pleasure dealing with Glen , he was patient and extremely helpful in the time needed for the upgrade
Credit to the team
12 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey JR,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Nafisa was very helpful
Nafisa was very helpful, she explained the different options and we got the right package for what we need. Thank you!
11 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Paul,
Thanks for the lovely review and fantastic support for Nafisa.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amz was very very helpful
Amz was very very helpful, and really understood what the issue I was explaining to him about. 5 stars!!! Would recommend
11 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Lauren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service
Great service
Would definitely recommend
Far superior to local competitors we had met before visiting Vodafone shop
11 April 2026
Unprompted review
Reply from Vodafone UK - St Albans
Hey Marie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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