We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
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We came into solihull to upgrade my phone and we was served by ray a retail sales assistant. he was extremely helpful and helped and answered every question i had and was patient when i was deciding
Company replied
Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... See more
Company replied
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... See more
Company replied
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
Company replied
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25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, United Kingdom
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Waasi was Quick, efficient and offered a good service and a great deal

Reply from Vodafone UK - Solihull Crescent Arcade
ZEE helped me purchase my new phone, thanks!

Reply from Vodafone UK - Solihull Crescent Arcade
I spoke to Zee today who found us a really good deal. She was really helpful and kind ❤️

Reply from Vodafone UK - Solihull Crescent Arcade
We spoke to Zee today. She was really helpful and understanding. Found us the best deal

Reply from Vodafone UK - Solihull Crescent Arcade
Great service from William who upgrade my SIM card at a great price

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was extremely helpful in the Solihull store. Excellent service!

Reply from Vodafone UK - Solihull Crescent Arcade
Hassan was amazing helped me out massively !

Reply from Vodafone UK - Solihull Crescent Arcade
Hassan was an excellent employee, very interested,helpful and efficient. You should be pleased to have him in your team.

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was extremely helpful and friendly, thank you very much.

Reply from Vodafone UK - Solihull Crescent Arcade
Really helpful guidance from William meant I got a great deal on my new phone.

Reply from Vodafone UK - Solihull Crescent Arcade
Brilliant service from wassi,
Thank you very much

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade

Reply from Vodafone UK - Solihull Crescent Arcade
Zeyneb helped me set up my new iPad in store. Thank you for your service and patience.

Reply from Vodafone UK - Solihull Crescent Arcade
I was served by Zee who made us feel very welcome and explained everything very well.

Reply from Vodafone UK - Solihull Crescent Arcade
I was served by Zee who helped me and the wife upgrade our plans. Great service

Reply from Vodafone UK - Solihull Crescent Arcade
Absolutely fabulous friendly helpful went beyond her job role to help me, Zeyneb is highly recommended as management material
Helen

Reply from Vodafone UK - Solihull Crescent Arcade
Waasi was a real gent and I would not have switched without him. Top man and knows his stuff

Reply from Vodafone UK - Solihull Crescent Arcade
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