Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
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See what reviewers are saying
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
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Rhyl Vodafone Liam's services
Liam since our first visit 17/6/23 has been very accomodating and customer service is phenomenal. I have went through 4 stores in Rhyl inquiring about phones and it was only at Vodafone who really accomodated us. Explained everything really clear and gave us all the options. Liam is part of the reason we decided to choose vodafone. It was not awkward, not intimidating. We can really compare because we went through different customer services that day.

Reply from Vodafone UK - Rhyl
Best Service
Dave, Liam and Tom were super friendly and helpful.
Fantastic service

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl

Reply from Vodafone UK - Rhyl
Was great
Was great. Seen to a huge family group no messing. Amazing team in rhyl.
Well done

Reply from Vodafone UK - Rhyl
Came into the Rhyl store and was…
Came into the Rhyl store and was greeted by a young gent called Tom he asked how my day has been and then asked what brought me here today, I explained that I was just looking at phones and whats next for me as I’m on a budget so we sat down and went over some great deals, we upgraded to a new phone and my wife was that pleased about the phone I was getting she upgraded herself, he also upraded our broadband even though we didn’t know we could. Couldn’t of asked for better service from him!

Reply from Vodafone UK - Rhyl
Staff in rhyl store were very helpfull
Staff in rhyl store were very helpfull polite and very professional
They up loaded my new phone with apps etc .
I was offered coffee while waiting which was very appreciated
I would highly recommend Vodafone to my family and friends
Tom and Dave manager were the staff names

Reply from Vodafone UK - Rhyl
Amazing service today at amazing service 💯 at the Rhyl branch rhyl branch…
Amazing service today at rhyl branch with Dave veryhelpful 💯
Highly recommend

Reply from Vodafone UK - Rhyl
An amazing experience overall
An amazing experience overall, Liam served me but allowed Lewis to process as he was new. David the manager was walking round shouting Jane, strange bloke!

Reply from Vodafone UK - Rhyl
David was really helpful and answered…
David was really helpful and answered all my questions.Nothing was too much trouble for him.

Reply from Vodafone UK - Rhyl
I went into the store and I was blown…
I went into the store and I was blown away by how I was convinced to move over to Vodafone and pay the extra to be on a main network as opposed to what was I believe an MVNO.
I took a sim and 2 broadband deals, Dave the Regional manager was amazing, Tom who did the processing was a bit special but good at the same time.
Liam gets paid too much as I heard him talk about his car.
I am shocked to hear Dave the Regional is still driving his own Punto to and from Wales, Stu needs to sort him out.
Poor Jane, enough said!

Reply from Vodafone UK - Rhyl
So helpful
So helpful, polite and knowledgeable especially about insurances needed! This applies to Tom and all the staff.

Reply from Vodafone UK - Rhyl
Quick and efficient resolved issue
Quick and efficient resolved issue
Tom was friendly, helpful and knowledgeable. Good professional

Reply from Vodafone UK - Rhyl
Liam H from the Rhyl store was…
Liam H from the Rhyl store was absolutely amazing. He helped me to save money whilst providing guidance for a new phone

Reply from Vodafone UK - Rhyl
Great very helpful
Very good helpful young man David explained everything to me as I'm of the older generation

Reply from Vodafone UK - Rhyl
David who is in Rhyl Vodafone store
Professionalism, consideration and kindness in spite of being very busy.

Reply from Vodafone UK - Rhyl
Vodafone Rhyl
Excellent service from Liam, thorough explanation of the services available.

Reply from Vodafone UK - Rhyl
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