Alex in the Rhyl branch was super helpful and understanding to what I needed etc. His patience was incredible as I had my 7 year daughter with me and she was getting bored. Alex was a breath of fre... See more
Location
Switch locationUnit 12 , White Rose Shopping Centre, LL18 1EW Rhyl, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Nathan ( Rhyl 9th June)was very knowledgable and patient. He suggested we take a look at coming to Voda for my Broadband and also saved me money. I was assisted with consideration, courtesy and... See more
Company replied
I was served in rhyl Vodafone shop to day by Ahmad , what a fantastic young lad , hes very helpful , nothing was to much trouble for him , I would 100% recommend the staff at that store
Company replied
We came into the store Rhyl store to ask about upgrading from our SIM only to phone accounts along with switching our internet provider. Alex came to assist us and we can not thank him enough. He was... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Rhyl
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 12 , White Rose Shopping Centre, LL18 1EW, Rhyl, United Kingdom
4.9
Excellent
223 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Came into Vodafone today and spoke to…
Came into Vodafone today and spoke to Tom and Liam who helped me get a great deal and also help with my other contract on my account which I wasn't sure I still was paying for absolutely fantastic staff
19 August 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Dave,
Thanks for letting us know what an amazing job Tom and Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Everyone was very professional whilst we were upgrading our phones. Lots of reassurance on what was the cheaper plan and how to save us the most money. Would definitely return to this shop again. Cheers lads
16 August 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi James,
This is lovely feedback for our Rhyl store. Thanks for your kind words and taking your time to share the experience
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I just want to put this in amazing…
I just want to put this in amazing staff Liam and tom helped me with an amazing deal and also helped with transferring all the stuff from my old phone and heard stories from Dave about liams new car 🤣
9 August 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Michelle, It's really great to see Liam was able to find you such a great deal and helped you transfer everything over to your new phone. Thanks for your awesome feedback, The Vodafone Social Media Team
I came in today ordered a phone online…
I came in today ordered a phone online but it was cancelled so tom sorted me out an amazing deal on a Samsung a14 so grateful for the staff in rhyl
11 August 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Paula,
Thanks for letting us know what an amazing job Tom did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Just changed my phone at Vodaphone in…
Just changed my phone at Vodaphone in Rhyl. Dealt with by David. Very professional and experienced would recommend this store and this person to anyone looking to buy/exchange a phone
Very satisfied
29 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Dennis,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Absolutely over the moon with the…
Absolutely over the moon with the service and the help David,Lewis & Tom gave today in store these lads are a credit to vodaphone thank you so much👌cannot praise enough flawless experience
28 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Julie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
David was really great and saved us a…
David was really great and saved us a lot of money as we were paying a lot on EE.
26 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Lewis helped brilliantly
26 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
The welcome from Tom and Lewis,so…
The welcome from Tom and Lewis,so different to previous visits,they were both so helpful explaining finer details in contracts,even a cup of tea while we waited,highly recommend a visit to the Rhyl store .
26 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Eryl,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Couldn’t fault Lewis and Tom! Very helpful and went through things very thorough
26 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Tom was really helpful when coming in…
Tom was really helpful when coming in this week to help with choosing my next new phone and upgrading my sims for myself and my son - I’ll be doing an extra upgrade very soon -
Thanks 🙂
25 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Philippa,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Great service from Lewis.nothing to…
Great service from Lewis.nothing to much trouble.topnotch.
24 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Bob,
Thanks for your kind words for Lewis.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Tom and David were incredibly…
Tom and David were incredibly supportive and helpful during my visit to inquire about an upgrade. Despite my hesitation to switch from Sky after being a customer for many years, they remained patient and understanding. They provided me with various options, and I eventually chose the one that best suited my needs. As a result, I have now transferred all my family's sim cards to Vodafone. I am truly grateful for their assistance and guidance. Thank you once again!
14 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi there,
This is such an amazing review for Prajeet. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Really helpful amazing specially Lewis
22 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Nicola,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent service and advice
Excellent service and advice. Highly recommend to anyone needing advice and help. Brilliant to speak to someone in person rather than on the phone or online, lovely team working in store.
21 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey C R,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Liam was really helpful today he helped…
Liam was really helpful today he helped me transfer everything off my old phone and showed me how to use my new one
21 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Alison,
Thanks for letting us know what an amazing job Liam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great service from Dave and Liam
21 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable
Patience considering I was shopping with a toodler
15 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent knowledge very friendly and a…
Excellent knowledge very friendly and a true professional.
14 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hey Ian,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Would highly recommend Vodafone Rhyl
Would highly recommend Vodafone Rhyl. The lads there were helpful. I was served by liam and Dave. I went into store with my 3 year old son. They went out of their way to chat to him. Would highly recommend that store if you are like me and clueless when it comes to phones etc
8 July 2023
Unprompted review
Reply from Vodafone UK - Rhyl
Hi Cerian,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.