The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... See more
Company replied
Location
Switch location10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... See more
Company replied
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... See more
Company replied
I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newcastle Eldon Square
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, United Kingdom
4.7
Excellent
195 reviews
Asks customers to review
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Great service from lovely friendly staff
18 October 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Stephen,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service sam.
7 September 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Michael,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good service received from Steph.
7 September 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Larry.
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The process to upgrade was very smooth…
The process to upgrade was very smooth and easy. Steph took us through the options and made us feel very welcome first thing in a Saturday morning.
7 September 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey ,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gemma at the Newcastle store has been…
Gemma at the Newcastle store has been so understanding and patient. She is knowledgeable and super efficient. Would well recommend Vidafone after her service.
13 August 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Shiela. Thank you for your review for Gemma. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma has been hugely helpful in…
Gemma has been hugely helpful in sorting out my dad’s phone and reducing my broadband bill.
9 August 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Reese was extremely helpful
8 August 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Julia,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gemma was very helpful in sorting our…
Gemma was very helpful in sorting our new contracts out and some issues with my old phone
19 July 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Mark. Thank you for your review for Gemma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newcastle Eldon Square
Hi Christine,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Reply from Vodafone UK - Newcastle Eldon Square
Hey Pauline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
5* service as always
Ellie was fast, reliable and gave a professional service.
Explained all the offers available and gave us an amazing deal
4 June 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Lisa. Thank you for your review for Ellie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ellie resolved all our issues in store
Ellie resolved all our issues in store. Very professional and very friendly.
4 June 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Gary!
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Amazing service
Received amazing customer service from Sam at the Eldon Square shop. We had issues with our broadband aswell as wanting to look at new phones & we could not have asked for better service. Sam was very friendly but professional & deserves more than a well done after dealing with us for over 90mins!! 👏🏻⭐️
13 May 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Karen,
It's great to hear about your recent experience, and great feedback for Sam. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Megan was working under pressure but…
Megan was working under pressure but still managed to be polite and courteous. A happy customer.
3 May 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Peter,
We love to hear this! Thanks for taking the time to share what a great service Megan provided.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I’ve had the most amazing experience…
I’ve had the most amazing experience today in the Vodafone store at Eldon Square. The advisors in this store are great and walked the extra mile for me. I had an issue with two of my business phones and it was all resolved in a timely and professional manner. I can really recommend this store to anyone who has questions about their contract, technical issues or just need a new phone.
29 April 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Mark,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very friendly and professional service
Very friendly and professional service. Staff extremely knowledgeable, and gave useful tips
4 April 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Rick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
Very helpful, found the broadband that was right for us.
Updated phone contact simply.
Friendly.
23 March 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Gemma is truly fantastic
Gemma is truly fantastic.
Got me a fantastic deal. I now have 3 contracts with you.
She's a major asset to your store.
Well done !!! And thanks 😊
1 March 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey there,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful and professional
12 February 2024
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Vicky,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Newcastle Eldon Square
Hey Malcolm,
Thank you for your review! We're delighted to hear that you had an excellent experience with Steph.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
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