Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... See more
Company replied
Location
Switch location10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... See more
Company replied
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... See more
Company replied
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Newcastle Eldon Square
Written by the company
Contact info
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, United Kingdom
4.7
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Gemma was mint
Gemma was mint, got me a great deal, and was good craic while we sorted it.
Cheers!
9 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Rob,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff very knowledgeable and helpful
Staff very knowledgeable and helpful. Excellent service. Thank you.
8 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Lesley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very happy with the customer service…
Very happy with the customer service team today she was very helpful and got me the best deals
8 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Kellie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful service
Very helpful service
Gemma is a great ambassador for the store
7 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Sheridan,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was fast and expert
Gemma was fast and expert. Easy friendly transaction
7 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Gerard,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was once again been served with…
I was once again been served with Honour and dignity at the Newcastle upon Tyne Vodafone store were I meet Will and Nathan who were very dedicated with their job with smiling faces and entertainment during the hours I spend with them
4 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex the great
Alex was class, really helpful and sorted us right out with no issues
2 August 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Jak,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umar was brilliant and provided an…
Umar was brilliant and provided an excellent service; truly a great asset to Vodafone company. Thanks Umar!
15 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Marissa,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Will at the Eldon square branch
Had alot of complicated issues that needed resolved in a short time period, Will was extremely helpful and patient throughout the whole process and absolute 10/10 experience, a great ambassador for the company Will deserves alot of credit!
15 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hi Sudoname, thank you so much for your wonderful review and the amazing support you’ve shown for Will at the Eldon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Talked through all my options clearly
Talked through all my options clearly, was friendly and the shop was welcoming
14 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
The customer care was spot on.
The customer care was spot on.
Vert friendly and welcome
12 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Kumoi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic Experience
Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also superb as had some systematic issues. Vodafone Newcastle could not recommend more!
11 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with the service from Taz…
Very happy with the service from Taz instore
4 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Sabina,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent- Gemma was fantastic
Excellent- Gemma was fantastic
Great service and very helpful!
4 July 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Taz was brilliant thanks you for saving…
Taz was brilliant thanks you for saving me money and getting me a great deal.
17 June 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Gdf,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional customer service
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extremely kind and helpful in answering all of the queries I had. 5***** service and most definitely an asset to your company. Thanks Gemma, all the best Andrew 🙂👍🏻
11 June 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Andy,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was amazing
Dan was amazing, couldn't have been more helpful, would highly recommend. Thank you!
7 June 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Melanie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Will from Newcastle upon Tyne Eldon branch!! 5 stars!
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was incredibly kind, knowledgeable and patient throughout. Truly top-notch customer service that I don’t think I would have gotten anywhere else. He deserves all the praise!
3 June 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey Paulina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Taz was spot on and very helpful with…
Taz was spot on and very helpful with everything that we asked. My partner was partically over the moon with his service as she has switched to Vodafone and I'm now paying her bill! Very happy customer.
3 June 2026
Unprompted review
Reply from Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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