Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Unit 82 , Cleveland Centre, TS1 2JZ Middlesbrough, GB
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Phone email recovery and knew exactly how to help me wish I had come to Matthew instead of Scarborough branch. He was more help than the manager in Scarborough would always come back here to see matth... See more
Company replied
Ewan did a fantastic job in getting my three contracts renewed and didn't raise my bill even with vital extras added that I needed for my holiday in Greece. Top guy top service 👍
Company replied
Matthew Fletcher was great with myself and my husband today. I had a technical issue with a new upgrade which he sorted out immediately and upgraded my husbands phone. A credit to the Middlesbrough st... See more
Company replied
I came into the store in Middlesbrough today and was helped by Matthew. He was brilliant from start to finish. I’m now saving a considerable amount of money per month on both my home broadband and... See more
Company replied
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Unit 82 , Cleveland Centre, TS1 2JZ, Middlesbrough, United Kingdom
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Sidra is really helpful really took her time to explain everything and all the offers, she has been super helpful

Reply from Vodafone UK - Middlesbrough
Sidra was exceptional today, really took her time to assist me and answer all my questions

Reply from Vodafone UK - Middlesbrough
Sidra and Chloe took their time to help me with my contract, and my things inside. Very happy

Reply from Vodafone UK - Middlesbrough
sidra is really helpful and delightful to speak to.
thank you

Reply from Vodafone UK - Middlesbrough
Sidra is so helpful, and took a lot of her time in assisting me with my phone.
As always! Very lovely

Reply from Vodafone UK - Middlesbrough
Huge thanks to the lovely Chloe for helping me with a new phone after my old one got viruses, very helpful and friendly

Reply from Vodafone UK - Middlesbrough
Katie was really approachable, friendly and patient. She took time to explain the features of each phone and make sure I got the best deal between refurbished phones or brand new. She checked I was happy with my choice and explained warranties and cancellation periods. She made sure I wasn't paying for anything I didn't need. Thankyou Katie!

Reply from Vodafone UK - Middlesbrough
Elizabeth was so helpful, very friendly and gave great customer service. She talked my mam through all the steps and gave her the best deals. We have been customers of Vodafone for a years and are always happy with the staff and service.

Reply from Vodafone UK - Middlesbrough
Katie and sidra such amazing girls too much helpful. 5 stars 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Middlesbrough
Sidra Went above and beyond for me and my partner.She took her time sorting our phones out.Knowing we were scared from our previous visit.After losing all of our data , she ensured we got everything back whilet we went off for a coffee.
Great service from the lovely girl

Reply from Vodafone UK - Middlesbrough

Reply from Vodafone UK - Middlesbrough
Sidra was amazing. She took her time to thoroughly help me and my partner treating our old devices and getting new contract sorted. She took the time to transfer all of our data from the old devices into the new ones and made sure that our prices were within our budget. Really happy coming back into this store and hope that she does not leave anytime soon.

Reply from Vodafone UK - Middlesbrough
SIDRA BEEN ABSOLUTELY FABULOUS AND GREAT AT HER JOB!

Reply from Vodafone UK - Middlesbrough
Sidra was amazing in taking her time to help me! Super girl

Reply from Vodafone UK - Middlesbrough
Sidra in Middlesbrough was really helpful sorting mine and my partners contracts out.
Thank you -

Reply from Vodafone UK - Middlesbrough
Fabulous sales person! Would recommend promotion! Fantastic service
Thank you Ewan

Reply from Vodafone UK - Middlesbrough
Had an amazing experince with sidra and katie today. They helped me get a good deal for a new sim. Will be a returning customer

Reply from Vodafone UK - Middlesbrough
Sidra really helped me، she took her time to help me with my billing issue and my account

Reply from Vodafone UK - Middlesbrough
Ewan and sidra sorted my contract so great and lovely and assisted me with all my needs!

Reply from Vodafone UK - Middlesbrough
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