Vodafone UK - MerryHills Reviews 

464
TrustScore 5 out of 5

4.9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Rated 5 out of 5 stars

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... See more

Company replied

Rated 5 out of 5 stars

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... See more

Company replied

Rated 5 out of 5 stars

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... See more

Company replied

Rated 5 out of 5 stars

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

Company replied


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  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

464 reviews

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4.9

All reviews

(464)

40,947 reviews in the last 12 months

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Rated 5 out of 5 stars

Was served by simran and demy and…

Was served by simran and demy and received great service

12 September 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

As I walk into the store Ryan come over…

As I walk into the store Ryan come over asked how can I help today . He was very helpful with is informed on the issue on which I when into with . He did not try the sell me again. Only informed me of the best thing and I save a bit of money to .
Very helpful to.

6 September 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience with our agent Ryan.

Thank you for your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily excellent customer service!

Emily was so helpful & polite and asset to vodofone!

6 September 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful. And

6 September 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Emily and luke answered all our…

Emily and luke answered all our questions and sorted us out quickly

6 September 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone/ danny

Danny was Helpful , polite and friendly. And set up our new contracts , and gave me options on broadband..

1 September 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent Service

Really brilliant service today from Luke- friendly, informative and got me a really good plan on a device upgrade.

Couldn't have asked for more.

28 August 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

Hey Jon,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was extremely helpful

Ryan was extremely helpful! Lovely gentleman!

25 August 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was excellent in the sale and…

Ryan was excellent in the sale and transfer of mine and my husbands data

18 August 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks a lot to lorelei she helped me a…

Thanks a lot to lorelei she helped me a lot. Quick and easy process, thanks a lot.

9 August 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

Hey Sami,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Had the great pleasure of meeting Ballal who was exceptionally knowledgeable and helpful. He explained everything in detail and knew the products that were available and matched them to our needs. Can’t speak highly enough of him.

5 August 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

Hey Ian,

Thanks for the lovely review and fantastic support for Ballal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We popped into the merry hill branch…

We popped into the merry hill branch for some tech help with a new phone and we’re delighted with the help and service we received from Indes.

He was so efficient and polite and didn’t judge us for being technophobes!!

5 August 2025
Unprompted review
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Reply from Vodafone UK - MerryHills

Hey Samantha,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful staff

Danny was exceptionally helpful. Brilliant service, thank you!

6 August 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Peter,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank You Simran!

Would just like to say a HUGE thank you to Simran for all his help and brilliant customer service. He was really informative and helpful and went above and beyond to help!

Everything was explained and simplified (as not really a tech wiz!) and I felt confident in making a decision on the best plan due to Simran’s explanation and the time he took to help me. Nothing was too much trouble!

Extremely pleased with the customer service I received and would definitely recommend to anyone!
Thank you again!!

5 August 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Nicola,

Thanks for the lovely review and fantastic support for Simran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was excellent!

Ryan was excellent!! Really helpful getting us moved onto Vodafone!!

3 August 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Richard,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was friendly and knowledgeable

Danny was friendly and knowledgeable. Everything was fully explained and a great deal found.

29 July 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Gillian,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was very kind and courteous and…

Ryan was very kind and courteous and very understanding of my situation, I would highly recommend him to anyone

28 July 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Anne,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ryan was very helpful with the set up…

Ryan was very helpful with the set up of my new phone, made the process so simple. Thank you

28 July 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Stephen,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and and knowledgeable

Very helpful and and knowledgeable , was served by Inderpel , great advice all the way , went the extra mile to get me the best deal . Top marks , very happy .. fantastic service

26 July 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Ian,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Danny who helped…

Excellent service from Danny who helped find the best deal to suit my requirements while explaining the pros and cons of many options.

26 July 2025
Unprompted review
Vodafone UK - MerryHills logo

Reply from Vodafone UK - MerryHills

Hey Bruce,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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