Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more
Company replied
Location
Switch location34 Victoria Centre, LL30 2NG Llandudno, GB
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See what reviewers are saying
Rhiannon was brilliant in helping us order new phones and settings them up. She had great patience with us.
We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more
Company replied
I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Llandudno
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom
4.9
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Very friendly and knowledgeable
Very friendly. Excellent customer service and provided the right financial and technical incentives and knowledge to keep with Vodafone mobile and switch Broadband to Vodafone
21 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
BEWARE
BEWARE. We took out a broadband and phone contract last year. It did not do as promised so we cancelled in the 14 day cooling off period and return equipment. Argument over them not getting equipment. Still being charged now MAY 2025. Multiple complaint and a visit to shop who are not even both ed to chase up. ONGOING
18 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey John,
I can absolutely appreciate the frustration this situation will be causing. It's certainly not the experience we ever want our customers to have.
So we can get this all checked out and fully resolved for you, please come chat to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful staff
Thank you to Zak in Vodafone in helping me with my new WiFi set up .He explained everything very clearly and was very knowledgeable about the products he suggested. Product was great value cheaper than my old provider .
16 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Kim,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Was I’m was amazing
13 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Wasim was amazing as always
Wasim was amazing as always, very very patient. Thank you
12 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hi Zoe, thank you so much for your wonderful review and the amazing support you’ve shown for Wasim, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Wasim was amazing thank you for the new…
Wasim was amazing thank you for the new deal
12 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Simply trying to transfer ownership…
Simply trying to transfer ownership from one name to another, round and round in circles, Live chat doesn't answer the question, i have been in store and they were useless if not a little rude. Just keep sending me the same thing. So frustrating and difficult !!!
5 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Victoria,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team
Zak was very helpful and knowledgeable
Zak was very helpful and knowledgeable
1 May 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Alison,
Thanks for the lovely review and fantastic support for Zak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake help me with my sim deal
Jake help me with my sim deal. Lovely chap highly recommend
29 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Menna,
Thank you for your review. It's always lovely to read such nice feedback for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rhiannon was a superstar
Rhiannon was a superstar, amazing work setting up my new phone
28 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Glenys,
Thanks for the lovely review and the fantastic support you’ve shown for Rhiannon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very patient advisor
Very patient advisor. Rhi was very friendly and took time with me
27 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Mai,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Happy with service
Happy with the level of service from Rhi in store. Very helpful and friendly
20 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Olivia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Went to upgrade my sim had great…
Went to upgrade my sim had great service from Jake
27 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Nigel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llandudno
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very helpful staff (Jake)
Very helpful staff (Jake)
Speedy service, and managed to save me some money on my contract
27 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Emily,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic service from Zak who did me a…
Fantastic service from Zak who did me a super deal
18 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Roberts,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jason was a great help
Jason was a great help, made the experience very straight forward and easy. Thank you to Dan, Jason and team.
16 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llandudno
Hey Gwyn,
Thanks for the lovely review and fantastic support for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Service
Zak sold me and my partner an iPhone 17 each. I was apprehensive as I was a new customer to Vodafone but he made the whole process easy to understand and swift. I got plenty of data on my plan for a price we are very happy with. I will be returning to the store when I am due an upgrade.
11 April 2026
Unprompted review
Reply from Vodafone UK - Llandudno
Hey Megan,
Thanks for the lovely review and fantastic support for Zak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Llandudno
Hey Ollie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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