Vodafone UK - Llandudno Reviews 

283
•
TrustScore 5 out of 5

4.9

34 Victoria Centre, LL30 2NG Llandudno, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting... See more

Company replied

Rated 5 out of 5 stars

I really have to praise Dan in Llandudno store today. I was waiting to speak to someone and he was dealing with a VERY difficult customer. Dan stayed extremely calm, very professional despite him havi... See more

Company replied

Rated 5 out of 5 stars

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried... See more

Company replied

Rated 5 out of 5 stars

Visited Llandudno Vodaphone shop today and had a lovely experience with Rhi the advisor. She was very patient professional and open and honest. She was extremely helpful and had just an abundance of k... See more

Company replied


Company details


Contact info

  • 34 Victoria Centre, LL30 2NG, Llandudno, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(283)

42,851 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wasim was extremely helpful and sorted…

Wasim was extremely helpful and sorted everything that was required including a cheaper broadband and roaming package.

27 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Zak switching my…

Great service from Zak switching my home broadband over from BT.

16 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Dave,

Thanks for the lovely review and fantastic support for Zak.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Rhiannon was fantastic in stire today sorting out my broadband

17 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Carol,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rhiannon was brilliant in helping us…

Rhiannon was brilliant in helping us order new phones and settings them up. She had great patience with us.

4 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Pauline. This is fantastic to hear! We really appreciate the feedback about the excellent support provided. We're glad to know Rhiannon was patient and helpful.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Wasim was patient and explained…

Wasim was patient and explained everything very well

5 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Nat,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Waz was very patient and helpful navigating me through a new phone deal

3 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Allan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was exceptional

Wasim was exceptional

3 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wasim was brilliant

3 September 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Patricia,
Thanks for the lovely review and the fantastic support you’ve shown for Wasim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Qasim was fantastic again

23 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Chris,

Thanks for the lovely review and fantastic support for Qasim.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

15 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Stephen,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

13 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Peter,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We needed a basic phone for my father…

We needed a basic phone for my father who's nearly 80 and a complete techo-phobe. Jake at the Llandudno shop was so helpful and knowledgeable and took his time explaining things to Dad. He even tried to help my daughter with her account upgrade. It was all very appreciated by him and the family

6 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Nicola,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb customer service..

Popped by the store to enquire about a phone upgrade, Jake went above and beyond. Reviewed all existing airtime and broadband packages and managed to reduce the overall monthly payment, whilst getting me a new phone, more data and faster broadband. Bravo Jake, really excellent customer service.

5 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Patrick,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jake from Llandudno Vodafone

Jake from Llandudno Vodafone was fantastic and so helpful, great customer skills sorted out everything I needed

3 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

"Hey Bret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Z Fold 8 order

I had been waiting for the Z Fold 8 to become available and after it was, I wanted to upgrade from my Z Fold 6 which was provided for me by Vodafone, Llandudno. They have been amazing over many decades and their service has been impeccable. My account is complex and Zac has set everything up, ready for the phone delivery just days away. My old phone has been credited to my account too so the deal is marvellous. Zac has agreed to swap S.I.M.s to keep my number and also transfer Apps and data for a small fee. I'm really looking forward to the new device and after completion, I will write about that experience too. Anyone who has the same requirements as mine ought to follow me to Vodafone and take advantage of this incredible service.

1 August 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Iain,
Thanks for the lovely review and fantastic support for Zac.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason is an asset to this store

Jason is an asset to this store! He helped me to find such great deals for my new phone

31 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Andrea,

Thanks for the lovely review and fantastic support for Jason. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Jason Gallagher

I was served by Jason Gallagher, what a guy I was stressed but after his service I left with absolute confidence in everything he’s an amazing staff member and it would be a crime not to share this

31 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Osian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Zak was really helpful in sorting out…

Zak was really helpful in sorting out my issue. Would highly recommend Vodafone!

30 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Lucy,

Thanks for the lovely review and fantastic support for Zak.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jason was incredibly helpful

Jason was incredibly helpful, patient and extremely competent in his role. He got the best offers for me and my family, couldn't thank him enough!

29 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Nina,

Thanks for the lovely review and fantastic support for Jason.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Rhiannon very helpful

Served by Rhiannon very helpful. Please with service

27 July 2026
Unprompted review
Vodafone UK - Llandudno logo

Reply from Vodafone UK - Llandudno

Hey Jane,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look