Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Location
Switch locationUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kirkcaldy
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
5.0
Excellent
462 reviews
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Reply from Vodafone UK - Kirkcaldy
Hey Jay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great help from Terrie today
Great help from Terrie today. Always use this shop. Guys are so good with me and my daughter.
26 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Helpful and Gary helped saving money
Helpful and Gary helped saving money
20 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant help as always
19 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Network issues
After unexpectedly experiencing network problems, the staff in Vodafone Kirkcaldy identified the issue promptly and resolved it with care and kept me informed. Ashleigh made me feel welcome.
16 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hi Adam. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Friendly and helpful staff
12 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very welcoming representative who…
Very welcoming representative who guided us through the various options to suit our needs. Happy with the packages offered 🙂
11 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Always happy to help and sort my…
Always happy to help and sort my problems
10 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Derek,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
staff very helpful explaining…
staff very helpful explaining everything clearly. Very knowledgeable and pleasant.
5 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that our staff were so helpful and knowledgeable, Thank you for your feedback.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Gary was great getting my upgrade…
Gary was great getting my upgrade sorted today. An asset to your team
4 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful. Thomas got our sim set up with no hassle
3 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that our agent Thomas provided helpful and hassle-free assistance getting your SIM card set up.
Thank you for your feedback,
Vodafone Social Media Team
Brilliant service from manager ash
Brilliant service from manager ash, veru helpfull as always. Been using this store for several years now.
2 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Staff all lovely
Staff all lovely, approachable, knowledgeable and friendly.
Made our visit easy and understandable.
Ashleigh was great. No complaints.
Thank you 🥰
1 September 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thomas was fantastic
Thomas was fantastic, extremely helpful and knowledgeable, 10 out of 10, will highly recommend.
28 August 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Catherine
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent and very helpful staff
25 August 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Incredibly helpful
Terrie was incredibly helpful with my upgrade queries
22 August 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Went down to get my phone contract…
Went down to get my phone contract renewed.
Thomas welcomed me into the store with a bright warming smile and a hello how can I help you.
Thomas served me in a very efficient but timely manner was great at expelling the different options and gave me a new contract to fit my budget.
18 August 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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