Staff were amazing and insightful and helpful. Very approachable and supportive in choices. The system needs sorted though, for as long as I can remember and been with Vodafone decade! The system is... See more
Company replied
Location
Switch locationUnit 2 , Mercat Shopping Centre, KY1 1NX Kirkcaldy, GB
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Came in to upgrade our phones but because they were under a year old we spoke through our options and decided to pay the old devices off. Gary and Tiago were extremely helpful and gave us all t... See more
Company replied
Brilliant service from Terrie and Jade, very helpful and knowledgable, will definitely return, it was a pleasure to deal with them both
Company replied
Gary, Ashleigh, Tiago all very helpful and informative, I appreciate all their time and patience with getting the best phone and package for my needs. Would definitely recommend them all. Great custom... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Kirkcaldy
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 2 , Mercat Shopping Centre, KY1 1NX, Kirkcaldy, United Kingdom
5.0
Excellent
462 reviews
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Ashleigh and Gary were amazing
Ashleigh and Gary were amazing. Used this store many times and they are always so good. Wouldn't change from Vodafone!
16 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Jane,
Thanks for the lovely review and fantastic support for Ashleigh and Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gary was excellent throughout the whole…
Gary was excellent throughout the whole transaction. He demonstrated honesty, professionalism, and genuine helpfulness at every stage.
15 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Jof R,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thomas was super helpful getting me a…
Thomas was super helpful getting me a new sim contract for my phone today. He also gave me prices for my home broadband as I’m considering moving over.
15 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Store always very helpful and great…
Store always very helpful and great with customers.
12 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Janis,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Renewal for sim was coming up
Renewal for sim was coming up. Served by Gary who done the renewal in minutes. Great service. Thank you
8 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Bert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Terri was fantastic!!
Terri was fantastic!!! 5 star customer service and so knowledgeable about the products and services on offer!! Terrie guided me through the whole process with ease, which was amazing as my phone and tech knowledge isn’t great. I will definitely go back to Terrie for my next phone!! Excited for my new phone!!
7 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Lesley,
Thanks for the lovely review and fantastic support for Terri.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gary was very helpfull
Gary was very helpfull, telling me what would ne right for me..really cheerfull, nothing was too much trouble for him, loads of advice
7 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Wendy,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service. Extremely patient in assisting sorting new phone
5 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Brian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hi Colin,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Excellent first class experience
Excellent first class experience. The staff were so friendly and welcoming. Will definitely be back.
3 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Nigel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent first class service
Excellent first class service. The staff were more than helpful, couldn't do enough for me.
3 January 2026
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Nigel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great team and great customer service
Gary gave me a great customer service. Very friendly environment and it's good to see Tam and Ashleigh still here. They gave me great help too, last year.
Thank you!
23 December 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Silvana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hey Gordon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The staff are very helpful so pleased…
The staff are very helpful so pleased to help with any problems
12 December 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Bob,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Audrey was really helpful and competent…
Audrey was really helpful and competent and managed to sort my phone problem in no time!
2 December 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Wilma,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Kirkcaldy
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Audrey was fab today
Audrey was fab today. Gave me plenty info and was very polite and attentive. Would definitely come back
21 November 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hey Poppy,
Thanks for the lovely review and fantastic support for Audrey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Moved over from Tesco Mobile and Gary…
Moved over from Tesco Mobile and Gary guided us the whole way and gave us excellent service and advice. Recommend store.
19 November 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Welcome to the Vodafone network! If you ever need anything, just reach our to our team on Facebook or Instagram.
Thanks,
Vodafone Social Media Team
THOMAS
Just had the best customer service from Thomas , not only was he patient as I was a nightmare as haven’t a clue with phones or technology? He went above the duty and fixed a major problem with my current line, and I now can say I am a vodaphone customer.
Thomas even worked through his lunch break to go above and beyond his duty.
I can say I will definitely return to Vodaphone Kirkcaldy as all members of staff have been super patient and professional.
17 November 2025
Unprompted review
Reply from Vodafone UK - Kirkcaldy
Hi. We appreciate you taking the time to share your experience. We're happy to hear that you received excellent support and patience. We're glad that the team was able to resolve your issue. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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