Vodafone UK - Hastings Reviews 

294
TrustScore 5 out of 5

4.9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Rated 5 out of 5 stars

Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything

Company replied

Rated 5 out of 5 stars

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more

Company replied

Rated 5 out of 5 stars

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more

Company replied

Rated 5 out of 5 stars

Both Emily and Katie were amazing. Taking great care and attention to explain fully the different plan options. They were able to save us money on our existing plans. We travel quite a distance to a... See more

Company replied


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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

294 reviews

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4.9

All reviews

(294)

40,576 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing

Steve helped me in store today, not only did he awnser all my quireies but he also saved me a massive amount of money. His work ethics was amazing and it made the whole experience very enjoyable. Very happy with my new purchase

24 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good

Very good. Whole team was really friendly. Harry, Ben and Steve were very helpful. Managed to do me a good deal on a sim only contract

23 June 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Telisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Great staff and fast Upgrade!

Great staff (Steve) ... very easy upgrade less than 30mins
Very Happy!

16 June 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful.

Very helpful.
Found the best deal.
Good staff.

13 June 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Garham,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful team

Very helpful team, always happy with the service in the Hastings store. Went in the other day to upgrade my phone and was served by Connor. Great and friendly service and the process was easy and smooth.

6 June 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Alice,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ben at Vodafone Hastings

I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

5 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service

I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

1 June 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Jennifer,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff

Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

27 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey David,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service…

Great customer service that helped reduce my bill and took the stress out of the process.

22 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

5 star service

Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

11 May 2026
Unprompted review
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Reply from Vodafone UK - Hastings

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went in to the vodofone store in Hastings

I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

9 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Amy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good member of staff

Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags

9 May 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Sally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben’s Efficient & friendly service

Efficient & friendly service; good atmosphere there.

28 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Roche,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Broadband

Spoke to Connor to upgrade my broadband. Simple process with everything explained well.

24 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hi Pete, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went get help as I enter friendly staff

Went get help as I enter friendly staff

24 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff were so helpful

The staff were so patient, helpful and understanding. They resolved my issues with no fuss.

17 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Mitchell,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing staff

Amazing staff, Katie and Harry were brilliant. So helpful all the staff.

17 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben was so helpful at our discussions…

Ben was so helpful at our discussions when he gave the options l could have for a new phone & the procedure to block the phone l had lost.
I highly recommend this man.

13 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor made the whole transaction easy…

Connor made the whole transaction easy and painless. Thank you Connor!

14 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Lynne,

Thanks for the lovely review and the fantastic support you’ve shown for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Superb service from connor and staff

Superb service from connor and staff, defo staying with vodaphone

9 April 2026
Unprompted review
Vodafone UK - Hastings logo

Reply from Vodafone UK - Hastings

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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