My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, chee... See more
Company replied
Location
Switch location46B, Priory Shopping Centre, TN34 1PH Hastings, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving V... See more
Company replied
My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... See more
Company replied
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Hastings
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
46B, Priory Shopping Centre, TN34 1PH, Hastings, United Kingdom
4.9
Excellent
297 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you Ben, fantastic service!
My phone was broken and I wasn’t sure what to do, I came in and Ben explained everything and got me a better contract, with a brand new phone for CHEAPER than my original plan! Extremely helpful, cheerful and informative. Will be coming back when I need more advice or a new plan!
18 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hi Blue, thank you so much for your wonderful review and the amazing support you’ve shown for Ben, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Katie and Abbie were amazing
Katie and Abbie were amazing - I’ve had issues with my phone signal at home and they showed me WiFi calling, helped change my setting and helped me find a new SIM contract. I was considering leaving Vodafone and I’ve been with them since 2012 and they really helped me and I left feeling very happy. Great staff at the Hastings branch. Would definitely recommend just for the service of these two.
10 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Rhiannon. We really appreciate the feedback and are so glad that our team could help you.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
excellent customer service
excellent customer service, very helpful and polite
9 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Thierno,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben was very helpful
3 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
This is fantastic to hear! We really appreciate the feedback about the helpful service you from Ben.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Reply from Vodafone UK - Hastings
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful with helping me…
Staff were very helpful with helping me check my contracts, the shop was clean and staff were really friendly and professional I was served by Conor who made sure I understood everything
1 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor was very knowledgeable and…
Connor was very knowledgeable and helpful.
3 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Claire,
Thanks for the lovely review and fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A lovely experience and very helpful
A lovely experience and very helpful. And we learnt a lot. Conor was great help to us. And deserves a raise.
3 September 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you so much to Connor & Luke at…
Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you 😊
16 August 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Viviane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thankyou again maz and team for…
Thankyou again maz and team for listening and knowing what I’m looking for!
8 August 2026
Unprompted review
Reply from Vodafone UK - Hastings
"Hey Shade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great customer service
Connor was really helpful in identifying a new phone at the right price
7 August 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Debra,
Thanks for the lovely review and fantastic support for Connor. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hastings
Hey Jo,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hastings
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Hastings
Hey Aloysius,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service! Connor is a star - extremely helpful and communicative. Made the whole transaction a pleasure!
3 August 2026
Unprompted review
Reply from Vodafone UK - Hastings
"Hey Annie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Maz and Ben in Hastings are stars!
Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them!
25 July 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Dolcie,
Thanks for the lovely review and fantastic support for Maz and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ben and maz were very helpful and super…
Ben and maz were very helpful and super polite,credit to Vodphone,well done
25 July 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie made the whole process of my new…
Katie made the whole process of my new contract really quick and easy. I can’t thank her enough.
Thank you Katie
Regards Ronnie
22 July 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Ronnie,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie and Frankie were absolutely…
Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is an understatement ! Katie thank you soo much x
Kind regards Lawrence
22 July 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hey Lawrence,
Thanks for the lovely review and fantastic support for Katie and Frankie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry was great at helping me renew my…
Harry was great at helping me renew my contract. Highly recommend
17 July 2026
Unprompted review
Reply from Vodafone UK - Hastings
Hi Laura, thank you so much for your wonderful review and the amazing support you’ve shown for Harry, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.