Walked into this store as I was frustrated with my phone signal supplied by a different company. Jordan spent time with patience transferring to a different plan. I didn’t have to do anything remotely... See more
Company replied
Location
Switch location246 High Street, EX4 3NZ EXETER, GB
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See what reviewers are saying
Great experience, was served by Jon who could not do enough to help us. Would definitely return.
Company replied
Hayley in the Exeter shop (not Mei as her name badge says) is amazing! She has been so amazingly helpful sorting out two new contracts, going through loads of different options for me, very patient an... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Company details
- Mobile Network Operator
- also in
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Exeter
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
246 High Street, EX4 3NZ, EXETER, United Kingdom
5.0
Excellent
611 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent customer service
I have been a vodafone customer for many years and always had great customer service, that was also replicated today with Cameron as he had knowledge of what I wanted.
6 February 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hi Donna,
Thank you so much for your wonderful review and the amazing support you’ve shown for Cameron —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jon b was amazing explaining roaming…
Jon b was amazing explaining roaming deals and global roaming and what speed boost was that you
4 February 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Shirley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and entertaining
Very helpful and entertaining. Would recommend
2 February 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Really great help and great knowledge…
Really great help and great knowledge from Dan good all round service
18 January 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Amanda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taj was excellent
Taj was excellent. He was incredibly helpful and knowledgeable
16 January 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Philippa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan was amazingly helpful and…
Dan was amazingly helpful and knowledgeable. He gave sound advice on all the aspects I wanted to know about. Can not fault his service.
12 January 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey Derek,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hayley is very patient and friendly
Hayley is very patient and friendly. She set me up with the best deal and get me a new phone at the same time. Thank you Hayley!
5 January 2026
Unprompted review
Reply from Vodafone UK - Exeter
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was excellent
The service was excellent, and the action taken was prompt. Dan was very helpful and provided clear, step-by-step explanations. Despite being short-staffed, they successfully completed the task.
14 December 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Irina,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dan was a very helpful today in store
Dan was a very helpful today in store. Very knowledgeable on services and provided me a great package on my broadband and phones.
5 December 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Rhiannon,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jordan Exeter Branch
Jordan, on Exeter branch, was very helpful and polite, he really help me to understand my contract and all the procedure to buy my dream phone.
Thank you very much for help and wish you a Happy Christmas.
29 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Iatan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Scott upgraded ny phone and brought my…
Scott upgraded ny phone and brought my wife across from three, thanks
25 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Ismail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott switched me from Three to…
Scott switched me from Three to Vodafone, great service
25 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Sercan,
Thanks for the lovely review and fantastic support for Scott.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan and Hayley were Fabulous and fixed…
Dan and Hayley were Fabulous and fixed all the problems for me! Thank you.
21 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hey Karen,
Thanks for the lovely review and fantastic support for Dan and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Scott updated my phone to the new…
Scott updated my phone to the new iphone 17, thanks again
20 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Scott organised a new home road band…
Scott organised a new home road band for me, and helped cancel the mobile router device that was out of contract, thanks!
20 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Scott helped set up roaming for my…
Scott helped set up roaming for my upcoming holiday
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that the roaming setup for your holiday went smoothly. Thank you for sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Scott sorted a Sim only for me
Scott sorted a Sim only for me, great service thank you
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
Hi. We're happy to hear that you received great service and that we sorted a SIM for you. Thank you for your positive feedback; it means a lot to us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Service
Scott was really helpful and provided me with an upgraded phone and sorted my old handset to enable me to give to my daughter for Christmas. Great service.
17 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Harry had top class service will…
Harry had top class service will definitely be coming again
14 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Hayley was absolutely terrific and…
Hayley was absolutely terrific and helped us set up 2 new Iphones and an IPad! We are not tech-savvy and Hayley just saved us from imploding! She is a real asset to your company.
14 November 2025
Unprompted review
Reply from Vodafone UK - Exeter
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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