Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
246 High Street, EX4 3NZ EXETER, GB
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Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb servi... See more
Company replied
I was see by a really lovely young man called Scott at the High Street branch of Vodafone. I cannot express my gratitude for all the help and advice given to me. He was so professional and knowle... See more
Company replied
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel com... See more
Company replied
My experience with Ryan at the store was excellent. He was extremely helpful and took all my concerns and workload away.
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246 High Street, EX4 3NZ, EXETER, United Kingdom
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My experience with Ryan at the store was excellent.
He was extremely helpful and took all my concerns and workload away.

Reply from Vodafone UK - Exeter
Jordan gave me excellent advice and service regarding mobile broadband! Thank you!

Reply from Vodafone UK - Exeter
George, is incredibly helpful and takes his time to help with your questions and enquiries. Thank you very much!

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Alex, retail assistant at the Exeter Vodafone shop was super helpful, explained everything clearly and made every effort to find us the best deal (which worked out better than I thought). Superb service. Thank you.

Reply from Vodafone UK - Exeter
What a wonderful experience, Dan and Ruhi handled my enquiry professionally with great knowledge and awesome customer service. I will most certainly recommend Vodafone Exeter to anyone. Thank you Dan and Ruhi!

Reply from Vodafone UK - Exeter
Thank you Ruhi and Hayley, very professional.

Reply from Vodafone UK - Exeter
Ryan was brilliant
Put me onto the correct App
And all easily resolved

Reply from Vodafone UK - Exeter
I was see by a really lovely young man called Scott at the High Street branch of Vodafone.
I cannot express my gratitude for all the help and advice given to me.
He was so professional and knowledgable.
My visit took a long time, but when the shop was busy, he politely excused himself to help guide new customers to where they needed to go.
He is a real asset to Vodafone, I hope they appreciate him

Reply from Vodafone UK - Exeter
Dan and Scott were both great thank you so much for your help. I know I’ll be able to travel to Paris and use my phone.!!!

Reply from Vodafone UK - Exeter
The costumer service was amazing from Hayley was amazing and she was great at explaining and trying to get us discount

Reply from Vodafone UK - Exeter
Josh in Exeter store was very helpful
And patient with our upgrade fantastic chap!

Reply from Vodafone UK - Exeter
What an amazing service received at the store today. I’ve visited here over 4 days with certain issues that was my fault not Vodafone & they have been amazing. No amount of time it took was any trouble at all. Helpful, knowledgeable & so patient
Thank you Dan, George & Shrey

Reply from Vodafone UK - Exeter
Josh was absolutely fantastic today! He was friendly, professional, and made the whole experience genuinely enjoyable. He took the time to explain everything clearly, was patient, and made me feel completely at ease throughout. It was a very, very positive experience, and I couldn’t be happier with the service I received. Thank you, Josh, for going above and beyond..I would highly recommend you to anyone!

Reply from Vodafone UK - Exeter

Reply from Vodafone UK - Exeter
Ryan was really helpful sorting all plans out and saving me money goes to show going in to store is better than online

Reply from Vodafone UK - Exeter
Josh listened to both mine and my husbands very specific requests patiently and guided us through our options and all the processes. Great service!

Reply from Vodafone UK - Exeter
Friendly and knowledgeable. Joshua was amazing.

Reply from Vodafone UK - Exeter
Alex was so helpful informing me of suitable phones and contracts. I wasn't planning to start a new contract but due to the comprehensive info. I received I decided to go ahead.

Reply from Vodafone UK - Exeter
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