I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more
Company replied
Location
Switch location23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more
Company replied
Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.
Company replied
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Clacton on Sea
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpful and friendly service from…
Very helpful and friendly service from Charlotte.
28 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Susan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Dan was so polite, patient & helpful setting up my new phone today.
22 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Sue. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited the clacton store was served by…
Visited the clacton store was served by Danny he was very knowledgeable and help me choose the best broadband deal for me. and explained the whole process of what happens next so I know what to expect. He was very friendly and very helpful.
23 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Levi in the Vodadone store in clacton…
Levi in the Vodadone store in clacton was a great help with me getting broadband, helped me understand everything with the switching process and helped me get my sim plan down.
17 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Brian, thanks ofr lewtting us know how helpful Levi from the team in Clacton was recently. It's great to hear he made switching to a cheaper deal as simple as they could. All the best, The Vodafone Social Media Team
Charlotte at Vodafone was very…
Charlotte at Vodafone was very professional and very helpful with everything
12 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Kevin,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Visited the Clacton-on-Sea store on…
Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when navigating the almost impenetrable (it seemed to me) Vodafone bureaucracy was impressive. I will just say that had it not been for Danny we would now be with another supplier, so all kudos to him.
3 February 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hello,
It's lovely to hear about the positive experience which you had with Danny. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Young lady charlotte very helpful to me…
Young lady charlotte very helpful to me in store.
29 January 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Peter,
Thanks for taking your time to leave this review for Charlotte. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great service from the ladies this…
Great service from the ladies this morning very friendly and helpful
16 January 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Linda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Clacton on Sea
Hi Jamie. Thank you for your review for Becca. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny helped me loads
Danny helped me loads, moved me over to Vodafone and even sat there with me and helped me move all my stuff from one phone to another. Thank you
6 January 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hello, Lawrence,
It's great to hear about the positive experience which you had with Danny. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Danny was very helpful in helping me…
Danny was very helpful in helping me pick a new phone, he sat down with me and went through every plan until he got one in my budget.
3 January 2025
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Katrina,
We appreciate your positive feedback for Danny. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Oliver was very helpful when I told him…
Oliver was very helpful when I told him what I required. He spent time with me going through the options and price packages. Also transferred data to the new phone.
30 December 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Ann. Thank you for your review for Oliver. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The store adviser was very helpful and…
The store adviser was very helpful and found me a very good deal. Therefore, I have taken the deal. Thank you.
I would recommend my family and friends to voda phone and hoping they find something that it suitable for them. 👍
28 December 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent from Danny in clacton
Excellent from Danny in clacton. Top work
4 December 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Sue,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thank You Ollie for Upgrading my sim
Thank You Ollie for Upgrading my sim! :)
12 November 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Amy,
Thanks for your review and renewing with us. We appreciate this feedback for Ollie. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Reply from Vodafone UK - Clacton on Sea
Hi Claire,
Thanks for your 5-star review for Becca. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing Customer Service
From the moment we walkedninto the store Levi welcomed us, after telling him we were looking to leave Vidafone he asked if it would be OK for him to see if he could get us a deal we wanted. He took his time talking us through some options and also asked his colleague for help (Becca). We ended up re newing our contracts with a great deal and exactly what we wanted in terms of data and roaming. We are very happy and Levi explained everything. A great experience from start to finish.
11 November 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hello, Karen,
It's great to hear about the positive experience which you've had with Levi. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Levi went above and beyond to retain me…
Levi went above and beyond to retain me as a Vodafone customer, coming up with a great offer which went beyond the requirements
11 November 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hello, Iain,
Thanks for letting us know what an amazing job Levi did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent staff
Was served by Becca who gave excellent and informed information about my account. Friendly knowledgeable and easy to talk to and ask questions. She gave good advice on the issue I had with my wi fi and reduced my bill!
I have never yet had less than a positive experience with any of the staff at this branch whenever I have called in. I always know they will solve any issues I have. Thank you Becca and the rest of the team.
1 November 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hey Eileen,
Thanks for letting us know what an amazing job Becca did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone
Becca was so helpful explaining everything carefully to me. Very happy customer
30 October 2024
Unprompted review
Reply from Vodafone UK - Clacton on Sea
Hi Linda,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.