Vodafone UK - Clacton on Sea Reviews 

211
TrustScore 5 out of 5

4.9

23-27 Pier Avenue, CO15 1FB Clacton on Sea, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I attended Vodafone with my daughter Katie on Thursday August 13th 2026 at the clacton on sea branch. We visited in the morning and were helped with everything involved with arranging a contract for a... See more

Company replied

Rated 5 out of 5 stars

I’m extremely pleased with the service and attention from Rebecca at the Clacton on Sea store. She went through my various options explaining each one in detail. I now have a plan that more than cover... See more

Company replied

Rated 5 out of 5 stars

Levi was super friendly but also professional. They explained everything fully,listened to my questions and even helped save money on my bill.

Company replied

Rated 4 out of 5 stars

Visited the Clacton-on-Sea store on Monday and was attended by Danny. We were already Vodafone customers but were seeking a better deal and Danny could not have been more helpful; his patience when na... See more

Company replied


Company details


Contact info

  • 23-27 Pier Avenue, CO15 1FB, Clacton on Sea, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(211)

41,063 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oliver helped me transfer all my data…

Oliver helped me transfer all my data from one phone to another. Really friendly and helpful!

25 June 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi George. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in for 2 sim got them easy because…

Went in for 2 sim got them easy because gave us easy price and didn't faff about

20 June 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Gavin! We're happy to hear that you got your SIMs quickly and at a great price! Thank you for your positive feedback; we appreciate you taking the time to share.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited clacton store today and had…

Visited clacton store today and had first class service to help me from Danny thank you so much brilliant

18 June 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey there Lisa, thanks for letting us know that Danny was first class, we think so too!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service and help from danny…

Fantastic service and help from danny today helped me to change me on to a contract thankyou

18 June 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey! We appreciate you taking the time to leave us such a fantastic review. We're so happy to hear that you received helpful service and were able to change to a new contract.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service today helped me so much…

Great service today helped me so much thank you levi

18 June 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Barry. We appreciate your review and are so glad we could provide such helpful service. Thanks for letting us know about your positive experience today.

If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick friendly service

Very quick friendly service. Oliver was very knowledgeable and helpful and found the right package for us .

28 May 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Debbie. Thank you for your review for Oliver. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you so much for helping me today…

Thank you so much for helping me today I'm so very grateful for the help from Charlotte

18 May 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Lesley,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service so friendly

Great customer service so friendly, helpful, Charlotte and Becca are great people their so happy and knowledgeable. Was able to help me with my purchase and I left store happy with my products. Big thank you

17 May 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Shama,
Thanks for the lovely review and fantastic support for Charlotte and Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade made easy

Was due an upgrade on my phone, so I went in and saw Charlotte, who was very helpful. There was a wait, which she apologised for and I was ok waiting. Charlotte went through all the options with me and explained it all very well. Was a lovely, professional and easy upgrade. Thank you Charlotte for you help.

8 May 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Cally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi was amazing

Kevin was so kind and very polite and efficient.

4 May 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Sandra,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Oliver

Great service in store from Oliver. Helped transfer all my data from my old phone to my new phone with ease! Very happy with the results

17 April 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Craig,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi

Levi
Excellent support and advice

8 April 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Pedyr,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful service

Really helpful service, Becca explained all our options and was incredibly helpful and explained all the potential add ons, her customer service was great

5 April 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Rachele,

We really appreciate your wonderful review and the amazing support for Becca.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Levi had been amazing

Levi had been amazing, They had helped me save money with my phone with the trade in of my old device, not only did They help me aave money They had also help me understand my bill more.

5 April 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Lesley,

We really appreciate your wonderful review and the amazing support for Levi.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Clacton store visit

Went into Clacton store today to discuss contract options.Becca was extremely helpful and professional. All sorted great job becca thank you.

5 April 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Chas,

We really appreciate your wonderful review and the amazing support for Becca.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becca

The girl was very nice and kind, I was very happy

29 March 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Dani,

Thank you so much for your kind words; it truly means a lot!

If you ever require assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfection into your Clacton branch today…

I went into your Clacton branch today to renew my contract, Oliver was there to help me out. Oliver listened to what I asked for, he did exactly what I asked for, such a pleasure to have someone do exactly what I wanted, thank you Oliver.

26 March 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hey Gordon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Danny was so helpful really polite and…

Danny was so helpful really polite and helpful I’m really happy with my purchase

22 March 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hi Nicola,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Becca was extremely helpful

Becca was extremely helpful, upgraded my phone found me the best deals and gave great advice! also helped me sort out and gain full access to my vodafone app, all within 20 minutes, brilliant service.

17 March 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Hello Brad,

It's always our aim to provide a helpful service, so it's great to hear that Becca delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was helped with my upgrade by Becca

Was helped with my upgrade by Becca, very knowledgeable and friendly. I would highly recommend visiting the shop when your next upgrade is due.

8 March 2025
Unprompted review
Vodafone UK - Clacton on Sea logo

Reply from Vodafone UK - Clacton on Sea

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look