I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone AirZ What a great guy with lots of patience and knowledge includ... See more
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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See what reviewers are saying
The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... See more
Company replied
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
This is an amazing experience Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
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Oh my days....Seyon has the patience of…
Oh my days....Seyon has the patience of a saint!!!! Talked me through the whole process. Transferred everything over. I'm good to go with a smile on my face!! Thank you!!!!!

Reply from Vodafone UK - Brent Cross
Syed was thorough and efficient and…
Syed was thorough and efficient and really helpful. Sorted all 3 of our phones .
Many thanks

Reply from Vodafone UK - Brent Cross
nizam was very helpful with my order…
nizam was very helpful with my order and pamir helped with transder

Reply from Vodafone UK - Brent Cross
What patiance
What patiance, what skills, quite extroidenery and so helpful I would recomend the staff that we were helping us. Such a great relief. Thank you. Also helping us to understand this digital world. Seyon and Jeyash

Reply from Vodafone UK - Brent Cross
Magnificent service from assistant…
Magnificent service from assistant Seyon at Vodafone Brent Cross Shopping. Thoroughly explained to me living me contented, plus he ironed out the error that was confusing my credit checks. Keep up the helpful team spirit Vodafone Brent Cross. Welldone Seyon & colleagues. Am super impressed!!!

Reply from Vodafone UK - Brent Cross
Great personal attention
Great personal attention, easy and smooth process. Exceptional customer service with great advice. Excellent product knowledge and awareness of offers. A huge thank you to Syed and Sham for an outstanding effort!

Reply from Vodafone UK - Brent Cross
Outstanding customer service from Ravi…
Outstanding customer service from Ravi . Highly recommended and very friendly knowledgeable

Reply from Vodafone UK - Brent Cross
Nizam had very good customer service…
Nizam had very good customer service and understandable and explained everything to me properly thank you

Reply from Vodafone UK - Brent Cross
go see Ravi for excellent service
ravi was excellent with his customer service for my requirement for a sim only contract he was very knowledgable and offered the perfect solution ! Great service thank you Ravi

Reply from Vodafone UK - Brent Cross
Nizam was very patient and helped us…
Nizam was very patient and helped us with all our problems and was the best. Very smart and professional would recommended to come to this store as the whole team helped

Reply from Vodafone UK - Brent Cross
Nizam is a good sales advisor looked…
Nizam is a good sales advisor looked after me and gave me a very good deal and explained everything to me properly and professionally would recommended to come to this store again will definitely come and see him again in the future. Great experience

Reply from Vodafone UK - Brent Cross
Abdis customer service was exceptional
Abdis customer service was exceptional. All round great.

Reply from Vodafone UK - Brent Cross

Reply from Vodafone UK - Brent Cross
Darsh was very friendly and…
Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transparent on how the options can improve our finances. Great working with him and he reinstated our trust in Vodafone! Thank you!

Reply from Vodafone UK - Brent Cross
Nizam gave us Amazing experience very…
Nizam gave us Amazing experience very polite and helped us get a brand new handset explained everything well and in detail and answered qll questions we had.

Reply from Vodafone UK - Brent Cross
Great help by Darsh
Darsh was a great help providing me with all information I needed for both an upgrade and help with an insurance claim

Reply from Vodafone UK - Brent Cross
Darsh hi good man and helpful thank you
Darsh hi good man and helpful thank you

Reply from Vodafone UK - Brent Cross
Darsh was the sale tech advisor top service was…
Darsh was the sale tech advisor was dealt with me for more then a hour re my upgrades. He was very professional and advise me perfectly on what I mist get re my requirements. Top service and professional.

Reply from Vodafone UK - Brent Cross
Really helpful team at Brent Cross…
Really helpful team at Brent Cross Vodafone, my phone stopped working and I went into the Apple store they were unable to help and were clueless but the team at the Vodafone store resolved my issues quickly and we had a great chat! Thank you Syed and team

Reply from Vodafone UK - Brent Cross
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