I was looking to upgrade my phone today being my birthday. A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too. What a great... See more
Company replied
Location
Switch locationUnit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB
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The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vo... See more
Company replied
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more
Company replied
Exceptional service from Seyon. Very helyand knowledgeable. Ensured we signed up to the best services for our needs and listened to what we were looking for . Supported us through the whole process .... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brent Cross
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom
4.8
Excellent
272 reviews
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Sham was extremely helpful setting up…
Sham was extremely helpful setting up my eSIM and WiFi delivery. I had multiple issues and concerns that he was able to help with. Great customer service.
19 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Zach,
Thanks for the lovely review and fantastic support for Sham.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited the store today regarding an…
I visited the store today regarding an issue with a phone I collected the previous day, Daresh was very understanding and helped with returning and ordering a new device for me. Fantastic customer service thank you!
19 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nizam explained everything very well…
Nizam explained everything very well and helped me get a new contract and was very patient
18 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Lisca,
Thanks for the lovely review and fantastic support for Nizam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ravi help us today service was 5 star…
Ravi help us today service was 5 star and he help me with my contract tidied up for me
13 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Taner,
Thanks for the lovely review and fantastic support for Ravi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was looking to upgrade my phone today…
I was looking to upgrade my phone today being my birthday.
A young gentleman Darsh found me the best price plan and shiny new IPhone Air, and explained the features of the phone too.
What a great guy with lots of patience and knowledge including technical support too.
Thank you so much Darsh!
10 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi! We really appreciate the feedback and are so glad you had a great birthday experience with your new phone.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Fantastic service and a wonderful…
Fantastic service and a wonderful environment. Definitely coming here for all of my future Vodafone inquiries!
10 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
This is fantastic to hear! We really appreciate your positive feedback and are so glad you received such great customer service. We look forward to assisting you with all your future inquiries.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
This is an amazing experience
This is an amazing experience
Everyone was very kind and nice and respectful, they all helped us while also being friendly and helpful
10 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Helena. This is really lovely to hear, thanks for the review! We're so glad you had such a positive experience with our team.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Deise was fantastic
Deise was fantastic! She helped me get my new phone ordered, then kindly and patiently helped me get the new one setup a few days later when it was delieved to the store.
Wonderful service
Heeeeey Macarena! ❤️
9 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Sam,
Thanks for the lovely review and fantastic support for Deise.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very attentive and professional
Very attentive and professional, pleasant to deal with Seyon
9 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Carl,
Thanks for the lovely review and fantastic support for Seyon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very bad service
Very bad service. Brent Cross. It was 25 July. The lady who worked was very rude. She didn't like to help me.
25 July 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hi Margarita. We're sorry to see you've not received the service we expect from one of our stores.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
The staff has been absolutely amazing
The staff has been absolutely amazing. So supportive, patient, funny and welcoming. They fixed an issue within good time and they both Syed and Anna been so lovely. This is my first experience with Vodafone and so far I am impressed.
7 September 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Chloe. This is fantastic to hear! We really appreciate you sharing your positive first experience with us. We're so glad our team was able to provide such supportive and welcoming service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Great Help from Malai!
It was very efficient and thoroughly helpful! The employee Malai was very nice and gave me all the assistance I needed and it was a great experience.
27 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Sang,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would never think that I would say…
I would never think that I would say that I am soooo happy being with Vodafone. The Brent Cross branch is the best. Sham helped me sooo much as I am really bad with phones. Super friendly. Great service, knows what he is doing his colleague Syed is also very friendly and helpful. I am so glad I have my phone insurance with Vodafone, too. It is great to just walk in and get help with a smile.
26 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Sabine,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brent x Vodafone
Thank you so
much Cristina and Darsh at Brent X Location.
Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulness and assistance shown to me. They were both 5 stars!!!!
27 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Chantal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thank you again Muna!
Muna was really helpful and provided with support when I didn’t know what to do! Great customer service and made me feel as though I was in great hands! Thanks so much!
25 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Lola,
Thanks for the lovely review and fantastic support for Muna.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing service and knowledgeable…
Amazing service and knowledgeable person
Christina was very helpful,polite and her patience was amazing
25 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Hutanu,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chirag was great and managed my request…
Chirag was great and managed my request promptly. Excellent service
24 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Jinisha,
Thanks for the lovely review and fantastic support for Chirag.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Huge thank you to Ravi at Vodafone…
Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options to make sure I made the right choice, making a real difference in my visit. Excellent customer care!
23 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Che,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nizam was very patient and helpful…
Nizam was very patient and helpful really patient and helped me receive my SIM card back.
24 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Ali,
Thanks for the lovely review and fantastic support for Nizam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jason was phenomenal today!
Jason was phenomenal today. He gave me HBB & Simo. Was as smooth as anything. Lovely bloke. Top man
10 August 2026
Unprompted review
Reply from Vodafone UK - Brent Cross
Hey Mahendra,
Thanks for the lovely review and fantastic support for Jason.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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