Had an amazing service from Vodafone Boston by Jay (Manager). I went in with an issue with my handset, Jay not only helped me resolve the issue with my handset but also passed me to her colleague Hasa... See more
Company replied
Location
Switch location3 Strait Bargate, PE21 6EE Boston, GB
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See what reviewers are saying
Ivana was amazing with me helping me with my new phone- I wasn’t even coming in to get a new phone, just to fix an issue with it, but she talked me through my options and I decided to upgrade! She was... See more
Company replied
I came to the Boston store today explaining our current phone situation, my phone was faulty, my husbands contract was coming to an end and my daughter needed something reliable. The lady who helpe... See more
Company replied
Called the store today and was helped with my enquiry by Millie She was polite and professional and didn’t go until I fully understood the information id asked about. Makes a change to get good cu... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Boston
Written by the company
Contact info
3 Strait Bargate, PE21 6EE, Boston, United Kingdom
4.9
Excellent
142 reviews
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I changed my broadband supplier to save…
I changed my broadband supplier to save money. It was an effortless transaction and Katie was very helpful and knowledgeable. I’m very pleased and more pleased it’s £12 cheaper per month. Thank you Katie, your an asset to the company
24 November 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Lu,
Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to millie who got me a new iphone…
Spoke to millie who got me a new iphone very helpful and informative thabk you for your help!
16 November 2025
Unprompted review
Reply from Vodafone UK - Boston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Got helped by Millie at vodaphone
Got helped by Millie at vodaphone, and honestly she helped me understand the whole process of buying a new phone as I didn’t really know what to do, she helped me understand the costs and what how the process will go. She was so polite, so helpful, so dedicated and determined to help anyone who was curious about anything. I’m so happy Millie served me I couldn’t of asked for anyone better for helping me whilst in the process of receiving my new phone!!! Great and quick experience also!!! With no confusions!! 10/10
8 November 2025
Unprompted review
Reply from Vodafone UK - Boston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Went into store to upgrade spoke with…
Went into store to upgrade spoke with oli who was amazing helped me and got me the phone I desired thank you
15 November 2025
Unprompted review
Reply from Vodafone UK - Boston
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Ben
Great service from Ben. Very helpful and attentive to my needs. Thank you
11 November 2025
Unprompted review
Reply from Vodafone UK - Boston
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Excellent service from Katie
20 October 2025
Unprompted review
Reply from Vodafone UK - Boston
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great customer support
Great customer support, Ben helped with what I wanted and was very knowledgeable about what they were offering as services.
18 October 2025
Unprompted review
Reply from Vodafone UK - Boston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Oli was so helpful with my upgrade and…
Oli was so helpful with my upgrade and managed to get me what I needed. Thank you Oli
9 October 2025
Unprompted review
Reply from Vodafone UK - Boston
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
World Class Service
I came in to the store with the intention of updating my older IPad I had previously bought again from another Vodafone store, the level of service and professionalism I have had the pleasure to receive from OLI I can only describe as worldclass and a real pleasure to have the time taken to be valued as a long time customer of Vodafone as he is a real credit to not only the Boston branch but also to Vodafone as a company.
I would recommend anyone to contact OLI in regards to anything from Vodafone as he would I'm sure try his very best to sort out and deliver this for you as a valued customer.
29 September 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Lee,
Thanks for the lovely review and fantastic support for OLI.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went into the Boston branch to enquire…
Went into the Boston branch to enquire about my home broadband managed to get it cheaper for me spoke with ben fantastic gentleman
10 September 2025
Unprompted review
Reply from Vodafone UK - Boston
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Came in to Boston store today spoke to…
Came in to Boston store today spoke to Oli he helped me get a dongle great service and knowledge
9 September 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Jason,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Millie was very knowledgeable
Millie was very knowledgeable, polite, easy to talk to.
She is a real credit to you as a a company and definitely the Boston store
31 July 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Neil,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie was amazing patient…
Millie was amazing patient knowledgeable friendly and professional very pleasant and easy transaction
31 July 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Andrea,
Thanks for the lovely review and fantastic support for Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Millie was fab
Millie was fab! Super speedy and very informative, would definitely recommend. Ben was also very friendly.
15 July 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Alisha,
Thanks for the lovely review and fantastic support for Millie and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben is very helpful informative and…
Ben is very helpful informative and pleasant.
He knows his stuff!
4 July 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Newton,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed help as Sim card faulty
Needed help as Sim card faulty, no landline so very dependent on mobile. Chris C couldn't have been more courteous and helpful, very grateful.
19 June 2025
Unprompted review
Reply from Vodafone UK - Boston
HI Kate. We're happy to hear that our assistance was helpful during a difficult time with your SIM card. We appreciate your kind words and are grateful for your feedback.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Great experience, very helpful and saved me money! Thanks Chris!
17 June 2025
Unprompted review
Reply from Vodafone UK - Boston
Hi Norman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the branch to get a telephone…
Came into the branch to get a telephone I got declined. So went for a sim plan instead spoke with Oliver he was very helpful and ffriendly.
11 June 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Rosen,
Thanks for the lovely review and fantastic support for Oliver.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ben from the Boston branch
Ben from the Boston branch. was an amazing customer service agent. Very impressed. He was so helpful and accommodating! From John Morley.
20 May 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Joshua,
Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant staff very helpful and…
Brilliant staff very helpful and friendly :)
27 April 2025
Unprompted review
Reply from Vodafone UK - Boston
Hey Ivan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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