ViWizard Reviews 326

First, the customer service is first rate. I had trouble using my registration code on a Saturday afternoon, and that evening I received a reply from the company and my problem was fixed. And they are nice about it!

Second, the Apple Music Converter is the best I have seen. I bought an older version of the software that worked well, and I upgraded free to the newest version, which is clearer, and much, much faster. I tried several other conversion apps to see if I might like another product better, but none worked as easily and intuitively as this software.

The only request I have--and it does not detract from a five star rating--is that the tracks for numbers under 10 should have a leading zero (01, 02, 03); otherwise I have to manually add those zeros so that the tracks do not get misordered.

Excellent software, excellent help. ;-)

I upgraded my computer and my Streaming Audio Recorder failed to reactivate. I contacted support and within a few hours they fixed the issue.

software was hard to install, but the quick support that I got was beautiful

I like how the app has everything you need in one place. Instead of having to look for the features I want in lots of different places this app has everything in one place.

I had some registration/license problems with the new pc (change Win 11). Wrote to the support team an within short time the issue was solved - great support

Great i love their products

Fantastic program for music conversion across all platforms. Website is easy to navigate, and program is simple to download, install and use. Very straight forward even for the most technologically inept!

First Review (One Star): You can only convert full songs to MP3 files if you pay. If you use the free version, you can only convert the first thirty seconds of the song, which is not stated at all when you're browsing their website or going to download the application.

Post Reply Edit (One Star): Apparently, they don't know what deceptive marketing is, either. Because I am aware that somewhere in the fine print, it would detail the fact you can't convert full songs. Deceptive marketing isn't lying, it's when the facts are framed in such a way that the main message in big letters states or implies something that isn't true (like being able to convert the songs for free, a statement which implies without explicitly stating you can convert the FULL songs for free), but then specifications are listed in the fine print that add detail to the contrary; details that would make most people pass over the product without a second thought. It's not lying, it's marketing that is deceptive in nature. Maybe you guys should hire better PR for these review replies. And also learn some industry terminology.

Final Review (Four Stars): ViWizard asked in their last reply that I email their support team, so I did, and I was very pleasantly surprised! They apologized for the misunderstanding and agreed the restriction needs to be made more obvious in advertising/the downloading process. They offered me a complimentary quarterly pass, which I accepted, and the service is remarkable. I saw complaints about the conversion being slow, and I did not have this problem initially, but when I had about 425 left of the 1,400 I was download, it did get VERY slow. However, after a little clicking around, I found my Pandora session had timed out, so I wasn't logged in. Once I logged back in, the speed picked right back up, and it sped through the rest of the songs without a problem. ViWizard made it clear I was not obligated to update my review, but I said I would, and I also said in the future, I would be willing to pay for the service even though I will only pay for a month every now and then rather than a constant, ongoing subscription. I was very pleased with their response to criticism (especially given my spicy attitude in my second edit), and the service seems top notch. If I don't make another edit to this review, you can assume the audio quality is excellent as well, but unfortunately, I'm still converting and haven't put them on my MP3 player yet.

This product is easy to use and works very well, exactly as advertised. And if you need help their customer service is top notch - emails are answered very quickly and their support staff are very helpful.

great quality, easy to use and customizable for you're needs. only thing i'd i miss is the possibility to convert straight to .mp3 but not a big problem I'll just use VLC for that as of now

Fast and perfect support and a very good product. I'm happy.

Tried using a number of software options, then started to use ViWizard, wish I used this earlier as I would have saved time and got the quality I was after. It is a paid for option but I have found that if I download all the amazon music I want to convert then pay for the monthly option it works well for me.

I successfully use ViWizard Audible Converter to create Apple audiobooks or sometimes MP3 CDs. When I switched to a new Mac, Mila from ViWizard quickly helped me transfer the license so that I could continue using the program.

⭐️⭐️⭐️⭐️⭐️
Great Spotify Converter – Easy and Reliable!
ViWizard Spotify Music Converter works exactly as advertised. I was able to download my favorite playlists quickly and convert them to MP3 with no loss in quality. The interface is clean and easy to use, even for beginners. I also love that it keeps the ID3 tags and lets you choose from multiple formats. Great tool for anyone who wants to listen to Spotify music offline without limitations. Highly recommended!

My playlist didn’t work with this because it used special audio, but the people at ViWizard still gave me a refund, good people.

This very easy to use tool does exactly what it advertises, and works great. Been using it for a few years now, and the support team helped me out splendidly. Highly recommend!

Support was exceptional and very helpful. Quick reaction from support on my question.

I have tried multiple music converter services but none can compare to ViWizard, it's extremely faster than all the other services and with a cheaper price!

I researched for the best program to help me convert my itunes songs to mp3 to play on my android phone. Viwizard came up with the best reviews and that it was a simple process. After going through the process I couldn't get Viwizard to recognize any of my existing music as it advertised it could. It promoted Apple Music which I don't want. I've already purchased the songs that I want.

it is the greatest piece of technology, it is so good that i would kill to use this.