After a rocky start with damaged package the continued orders has have been well received and protected. Plus they replaced the damaged package immediately. Vita coco are doing an excellent job with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Declious tasting coconut water, reliably always good. A couple of days delay in posting out therefore 4 stars otherwise it would be a 5 star experience
Delivery timing took more than 5 working days, wich cause a bit of doubt, nice quality.
I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place oth... See more
Company details
About Vita Coco
Written by the company
Vita Coco is the World’s number 1 coconut water. Coconut water is a delicious, hydrating beverage that's full of nutrients and vitamins. We love it. And we think you'll love it too, once you try it and learn about how good it is for your body and the world and all that.
The Vita Coco Project®
Realising that coconut production is having a positive impact on our farming communities, we launched The Vita Coco Project®. Together with our partners, we've formed an ambition to positively impact 1 million people in coconut farming communities around the world.
B-Corp
Also, did we mention we are certified as a B-Corp. We're committed to balancing profit and purpose. We're here to positively impact our employees, our communities, and the environment.
Contact info
The Hydration Station, Floor 2, 55 Charterhouse Street, EC1M 6HA, London, United Kingdom
- +44 (0) 207 183 7312
- hello@vitacoco.com
- www.vitacoco.co.uk
4.1
Great
288 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically takes over 1 month to reply
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Love coconut water
Love coconut water, have them on subscription - you can turn on and turn off the subscription as you like without fuss. Had one in transit while away and they bounced the delivery forward without any problems. Great communication. Excellent customer service
7 June 2025
Product great, delivery not great
I would give 4 stars for Vita Coco themselves but unfortunately they are let down by their courier - Evri who I find incredibly unreliable. They had the parcel for over a week and whilst Vita Coco did respond to my emails, they seemed unable to find out where the parcel had got to.
25 May 2025
Enjoying abundant coconut water
Enjoying abundant coconut water - always some to hand with a subscription.
29 July 2025
I am a great fan of this product I only…
I am a great fan of this product I only deducted one star as one of the cartons was crushed on the top and it is very difficult to dispense the coconut water without it spilling all over the place otherwise it would have been 5 stars.
29 July 2025
Worst delivery I have ever seen
Worst delivery I have ever seen. Took more than a moth to deliver every time. I have ordered on 12th July still didn't receive. In betweenI had to complainand order again. In January they did the same.
29 July 2025
Reply from Vita Coco
Hey Sadia,
Sorry to hear of your delivery issues.
We appreciate your honest feedback, as it supports our ongoing efforts to improve our service.
Best wishes,
Vita Coco Team
VitaCoco.
Great communication and great customer service . I should coco.
MJ dealt with my case and was superb.
14 July 2025
Would be a top score but the new lids…
Would be a top score but the new lids fall off the cartons…
9 July 2025
Great products and better discount…
Great products and better discount compared to other sites and able to get subscriptions for regular orders.
2 July 2025
I ordered this product on the 14th of…
I ordered this product on the 14th of June, twice it was sent back to the company, it never arrived. I have now been given a refund, which will take up to 10 days to reach my account, meaning the company will have had my money for a month with no goods to show for it. A very annoying shopping experience.
7 July 2025
Unprompted review
Reply from Vita Coco
Hey Catherine,
Sorry to hear of your delivery issues.
We appreciate your honest feedback, as it supports our ongoing efforts to improve our service.
Best wishes,
Vita Coco Team
Ordered 500ml x5 coconut oil.
Ordered 500ml x5 coconut oil.
Had a beautiful experience.
Didn't have to worry about about placing an order.
Items were delivered promptly, and of course while maintaining good quality on the product.
I'm ordering 750mls going forward.
27 June 2025
Amazing drink…
Regular order arrived really quickly and very well packaged. Loving coconut water. I started drinking it for health reasons but now also because I love it. My cramps have disappeared since drinking it after a run or workout.
27 June 2025
I love your coconut water…
I love your coconut water subscription... sweets me up for the month. Thank you
26 June 2025
Quality service, quality products
Since having my drinks delivered, that's the coconut water first press, I have been happy the process, they come well packed and I'm informed when they are due to arrive and once delivered. There was a mistake on the pricing but was promptly sorted once informed. Great customer service and support.
26 June 2025
Tastiest coconut water
Declious tasting coconut water, reliably always good. A couple of days delay in posting out therefore 4 stars otherwise it would be a 5 star experience
25 June 2025
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