VistaPrint USA Reviews 6,489

Cynthia was very helpful with my order and answering my questions. She took extra steps to make the design production and ordering process smooth and easy.

I previously had an issue with my business cards, due to the size lettering on the cards being too small to read. Fortunately, I reach out to them and she took good hour to help me and fix everything i needed for my bussinnes card and had a new order shipped out, free of charge. Professional and reliable. Will order again.

I had an order that got stalled in delivery. I reached out to VistaPrint and a supervisor took care of everything and I received my order in 2 days. I highly recommend the company and their customer service.

Neslyn S was extremely helpful today. We accomplished what we set out to do in a matter of minutes. Overall great job!

My sis Annie went above and beyond duty to make sure I had a pleasant experience Ava that my order was perfect. That’s why I’ve been a loyal, repeat customer since 2015!
Vista print is the best. Thanks & God bless you all! 🙏🏾💯👊🏾

Roxell Ann was fantastic! she helped me in so many ways to not only customize my design but brought suggestions that really made a difference. Thank you for a great experience!

From the moment I reached out to online chat support for help with my company's mug design to the moment the mugs arrived in perfect condition, I felt supported--as if these mugs were the most important part of Vistaprint's day. I remain impressed, and will call on them again....and again.

I ordered magnets for my golf cart tour per my boss’s request. My magnets were due to arrive on April 21, on April 22, still looking for them, I contact Visa print. I haven’t heard anything from them. Oh there’s been a mistake my order has been dropped. Oh great could they please send that for me with expedited shipping as my boss was expecting me to have these. No. They can’t do that now. I’m now waiting another full week. Still being charged for full shipping which is bullshit honestly, this is complete nonsense. I used to really love and value Vistaprint now this is just complete nonsense. And my order 10 freaking 4 inch magnets. I guess you couldn’t get those knocked out. Thanks for nothing, really makes me look great in front of my new employer. Funny how Vistaprint didn’t forget to take my money but it forget to send my order.

Product delivered in a severely damaged box that was poorly retapped together. Product inside had an open envelope in which our rack cards were stuck to. Outside damage obviously not caused by Vistaprint however, inside packing was. For price of products. Better care should be taken to packing.

Jocelyn was so helpful with my customer and so complimentary on my design.

I had a horrible experience with Vista Print. I ordered a banner before a big event and vista print cancelled my order three days before the event and never gave me an explanation or anything. I tried to get more info and they blamed it on me claiming that I cancelled my order. I spoke to someone else and they said they ran out of material. Not sure how that is supposed to help me now.

I can barely read the letters. I wish you would reduce them or refund my money. I Love them but nobody is going to be able to read them.

I’ve ordered many times over the years from vistaprint. But Nick reached out to me this time to see if I needed any assistance. I’ve never used their service before, but gosh, did he make my new complicated order EASY!!! He was prompt in replies and got my order done within an hour of sending him 47 files.
HIGHLY RECOMMEND 🌞

Charlie was great and willing to incorporate my feedback into the design!

I contacted Vistaprint after receiving my reordered presentation folders, as some of the print quality was off following revisions. Their team responded immediately and offered a reprint without hesitation. The new order turned out exactly as I had envisioned, and they corrected the issue at no additional cost. Truly top-tier service!

I have used Vistaprint for over a decade and typically everything arrives in great condition! Today I received a damaged package. After a quick connection with a Vistaprint rep (Shaila)- she got a replacement sent out for me to still get it in time for my upcoming show! Five stars for great service. Thank you!

Shaila J provided outstanding support from start to finish. She quickly understood exactly what I needed, communicated clearly throughout the process, and handled everything efficiently. I especially appreciated how proactive she was by confirming placement details, sharing previews, and making sure the QR code worked before finalizing anything.

What stood out most was how seamless she made the entire experience. She updated the order and processed a replacement at no cost without any hassle on my end, which saved me both time and stress. She was friendly, professional, and highly effective, exactly the kind of support you hope for.

5 stars all the way!

I am a senior with a small business. I am not skilled in doing many things on line. My experience with Tricia when I was trying to design my business cards was fantastic. She was patience and understanding. She helped me design exactly what I wanted. I will return for more items and will definitely recommend you to my friends. Thank You So Much

My assistant seem to be reading my mind she's very good and we got along fine. All problems were solved cards were made look very good I'm excited to receive them. Have a great day good job

I previously had an issue with my business cards, due to the size lettering on the cards being too small to read. Fortunately, their customer service reached back as soon as I had emailed them regarding the issue and had a new order shipped out, free of charge. Professional and reliable. Will order again.