VistaPrint UK Reviews 

31,004
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the ease of creating custom designs. Many people appreciate the quick delivery service and efficient turnaround times. Reviewers often highlight the helpful customer support and the overall smooth and stress-free ordering process. However, some people were dissatisfied with occasional issues regarding order accuracy or quality control, such as incorrect printing or design flaws. A few other people also felt that delivery could be inconsistent, with some experiencing delays or missing items.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality and value of items... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction with the ease... See more

Service

People report positive experiences with service, often praising the great support, products, and value. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs us... See more

Company replied

Rated 5 out of 5 stars

I received our order today of Wedding Thank you cards. But they were printed on both sides strangely, not only did they look strange having the same design on both sides, but they wouldn't allow me to... See more

Company replied

Rated 5 out of 5 stars

Well, Vista do it again. I've been using them for 3years now to produce varied car stickers for classic care events. Never a hiccup until this year when a miss communication lead to a wrong result. So... See more

Company replied

Rated 5 out of 5 stars

I've used several companies over the years for my printed needs. Vistaprint have certainly been true to their word on every occassion and the quality of the work has been excellent. I will certainly c... See more

Company replied


Company details

  1. Digital Printing Service
  2. e-Commerce Service
  3. Graphic Designer
  4. Prints and Signs Store
  5. Promotional Item Store

About VistaPrint UK

Written by the company

Shop Now Design Services Create a Website Ideas & Advice VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(31,004)

3,643 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great mug

Great mug, reasonably priced and good delivery

14 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you so much for the great review. We are delighted to hear that you love your mug and were happy with the pricing and delivery. We look forward to serving you again soon.

Rated 5 out of 5 stars

Arrived in excellent time

Arrived in excellent time. Thank you

13 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're glad to hear that your order arrived quickly and that you were pleased with the delivery time. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Another great experience - Jihed was great

Another great experience. The website is excellent and makes it really easy to design products. I wanted to repeat an earlier order with a slightly different design. It came out at a much higher price than previously as the latest sale wasn’t quite the same as an earlier one so I decided against the purchase. This was spotted by Jihed who called and emailed me to see if he could help. I explained the issue and he was able to get me to a price that was acceptable and so I placed the order. Thanks very much Jihed.

22 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again.

Rated 5 out of 5 stars

It was so easy to create a book of memories

It was so easy to put a book of photos together and VistaPrint did all the hard work! There were several layouts available for me to choose the most appropriate one. Email confirmation was clear , book was delivered quickly and made a great part of the birthday celebrations , thanks for a lovely present.

13 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for sharing your experience. We are delighted to hear creating your photo book was so easy and that you found the layout options, clear updates, and quick delivery helpful. It is especially wonderful to know your photo book became such a special part of the birthday celebrations. Thank you for letting us be part of such a meaningful occasion.

Rated 5 out of 5 stars

VistaPrint and Embroiders too!

This was my first time using VistaPrint, and I'm thoroughly impressed. I requested quotes for embroidered team-building swag, and their team was exceptional—replying immediately and guiding me through chat and email on all my design questions. They provided proactive follow-ups with precise updates on timing, piece counts, and delivery. The quality of both the items and the embroidery exceeded my expectations. VistaPrint is now my go-to vendor for future corporate orders. Thank you!

13 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We're thrilled to hear that your first experience with us was such a positive one. It's great to know that our team was able to provide prompt communication, helpful guidance throughout the design process, and proactive updates every step of the way. We're especially delighted that the quality of your embroidered products exceeded your expectations. Thanks for sharing your feedback.

Rated 5 out of 5 stars

Great as always

Great as always! Fast and reliable.

13 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your continued support! We're delighted to hear that you consistently have a great experience with us.

Rated 1 out of 5 stars

The leaflets were all crumpled up and…

The leaflets were all crumpled up and curled up horrible waste of money will not be ordering again

13 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We are truly sorry to hear about the terrible condition of your leaflets upon arrival, and we completely understand your frustration regarding this experience. This is certainly not the quality or presentation we aim to deliver to our customers. We will be sending you a follow-up email shortly to assist you further and make this right for you. If your request is urgent and you need an immediate solution, please reach out to our Customer Support team via: https://www.vistaprint.co.uk/customer-care/help-centre/.

Rated 5 out of 5 stars

All business stationery done with VistaPrint.

I’ve used VistaPrint for a few things since opening my shop and they’ve been great for everything.
I’ve purchased everything from business cards to leaflets to a pavement sign and all have been done professionally.
Would definitely recommend.

3 June 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your fantastic feedback. We are delighted to hear you have had a great experience with a variety of our products, from business cards and leaflets to your pavement sign. It means a lot to know you have been happy with the quality and professionalism of your orders. We truly appreciate your recommendation and look forward to supporting your shop with many more projects.

Rated 5 out of 5 stars

Flyers as described and arrived on time

Flyers as described and arrived on time

24 July 2025
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for taking the time to leave us a 5-star review! We're delighted to hear that your flyers arrived on time and matched your expectations. It's great to know you had a positive experience with both the product and delivery. We truly appreciate your support and look forward to helping you with your future printing needs!

Rated 5 out of 5 stars

Lorian was fantastic!

Lorian was fantastic when I had a problem with a recent order that didn't quite turn out as expected. They provided a swift response and resolution along with really helpful guidance for future orders -of which I will certainly be placing!
A second order of custom stickers went down a treat with my nephews, who were amazed how their faces were put on such a high quality product.
Top company, fantastic customer service, high quality products, swift delivery 10/10!

20 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you so much for taking the time to leave such an heartfelt review.

We are absolutely thrilled to hear how well Lorian took care of you when your order didn't turn out as expected. Providing swift resolutions and helpful guidance for future projects is exactly what we strive for, and we will be sure to pass your kind words along to Lorian.

It also made our day to hear that the custom face stickers were a hit with your nephews. That is such a fun project, and we love knowing they enjoyed the quality.

Thank you for your trust, your loyalty, and your support. We can't wait to work with you on your next order.

Rated 5 out of 5 stars

Great service

Great service, great delivery

13 October 2025
VistaPrint UK logo

Reply from VistaPrint UK

We're delighted to hear that you're pleased with the level of service received and delivery.

Rated 4 out of 5 stars

Overall a good product

Overall a good product. Easy to create, quick delivery and good quality. If I’m being critical, the colours could be a little more vibrant, but I can live with that. I have created many custom mugs using Vista and will continue to do so. Highly recommended.

10 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We’re happy to hear that you found the design process easy, delivery quick, and the overall quality of your custom mugs to be great. Thanks for feedback regarding the color vibrancy, we will share it with our team as we continue to improve our products. We appreciate your continued support and recommendation.

Rated 5 out of 5 stars

Incredibly fast and top quality

Top quality paper and calendars. Incredibly fast, calendars delivered on time before Xmas in a few days with "special" delivery option.

15 December 2025
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your review! We're delighted to hear that you were pleased with the quality of your paper and calendars, and that your order arrived so quickly. Thanks for choosing us for your business needs, and we look forward to assisting with your next project.

Rated 1 out of 5 stars

The stickers too dark

The stickers too dark
The cups logo not perfectly round

10 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We value your feedback and are sorry to hear that the stickers were too dark and the logo on the mugs was not round. From our review of the mugs, we noticed the top part of the logo was cut off. This was also the way that the image was uploaded. To help, we have taken action on your account, and a follow-up email with more details will be sent to you. We suggest that you edit the original artwork, re-upload the file, and place a new order for the mugs. Regarding the issue with the stickers, we will also be reaching out via email for more details so we can better assist you. We look forward to collaborating with you.

Rated 5 out of 5 stars

Awesome

Once again I've ordered a couple of T-Shirts and they have outdone themselves, highly recommend this company, as their items are of great quality. The colours are exactly what you see on your screen, and really vibrant and durable. My last T-shirts order was a couple of years ago and the printing is still vibrant.
They're always at hand to offer assistance, and ensure delivery is always on time or even earlier.

20 July 2026
Unprompted review
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your amazing feedback! We’re thrilled to hear that your T-shirts exceeded your expectations and that you’re happy with the quality, vibrant colors, and durability of the printing. It’s wonderful to know that your previous orders have continued to hold up over time. We also appreciate your kind words about our team’s support and commitment to timely delivery. Thank you for your continued trust and recommendation. We

Rated 5 out of 5 stars

super fast

Super fast production and delivery

10 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

We are thrilled to hear your order was produced and delivered so quickly. It is wonderful to know we could provide a fast and efficient experience. We appreciate you taking the time to share your review.

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Highly Recommended!

8 July 2026
VistaPrint UK logo

Reply from VistaPrint UK

Thank you for your kind words! We're delighted to hear you've had another excellent experience with us. Your continued trust and recommendation mean a great deal to our team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look