We used Visiting Angels for some companion visits for my Dad (94) whilst family were away. They were great, very empathetic and friendly and helped us organise what we needed with care and professiona... See more
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Location
Switch locationGround Floor, Regency House. 1 Miles Gray Road., SS14 3FR Basildon, GB
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See what reviewers are saying
Excellent carers, staff and Management. They go above and beyond no matter what you ask of them. Finally we have found a care company who show compassion and support when you need it most. Thank you
Company replied
Found my experience to be very helpful. Found the whole team to be compassionate and lovely. Understood our individual family needs and tailored a package to suit that. I would happily recommend them.... See more
Company replied
The carers are lovely and caring. They are reliable and provided excellent support. Thank you for all that you do.
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Company details
Written by the company
Founded in the United States in 1998, Visiting Angels was created with a simple belief: that people should have the choice to receive high-quality home care in the comfort and familiarity of their own homes. Today, Visiting Angels has grown into one of the world's most recognised homecare brands, supporting thousands of families through a network of locally owned and operated offices. At Visiting Angels UK, we believe great homecare starts with valuing the people who provide it. That's why we've built a different kind of care company, one that puts relationships, continuity and quality at the heart of everything we do. We provide personalised homecare services that help people remain safe, independent and connected to the things they love. From companionship and personal care to specialist support, dementia care and live-in care, our local teams work closely with clients and families to create care that fits individual needs, preferences and routines. What makes Visiting Angels different is our carer-centric approach. We believe that when caregivers are valued, supported and given the time they need, clients receive better care. That's why we offer minimum one-hour visits, carefully match clients with caregivers, and focus on building lasting relationships built on trust and familiarity. With locally owned offices supported by a national network, Visiting Angels combines personal, community-based homecare with the reassurance of an established, award-winning brand dedicated to helping people live well at home.
Contact info
Ground Floor, Regency House. 1 Miles Gray Road., SS14 3FR, Basildon, United Kingdom
- +441268 225 055
4.3
Excellent
9 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Great Companion Care
We used Visiting Angels for some companion visits for my Dad (94) whilst family were away. They were great, very empathetic and friendly and helped us organise what we needed with care and professionalism. My Dad was very anxious initially about his first foray into companion care but it was a very positive experience for him which I am sure will lead to an ongoing relationship with Visiting Angels in the future.
25 September 2026
Unprompted review
Reply from Visiting Angels UK - Essex South
Thank you so much for your lovely review. We’re really pleased to hear that your Dad had such a positive experience with our team.
It’s wonderful to know that we could give you some peace of mind while you were away and, most importantly, that your Dad felt comfortable and happy with the support he received. Thank you for choosing Visiting Angels, and we hope to see you all again soon.
Excellent
Excellent carers, staff and Management. They go above and beyond no matter what you ask of them. Finally we have found a care company who show compassion and support when you need it most. Thank you
19 August 2026
Unprompted review
Reply from Visiting Angels UK - Essex South
Thank you so much for your lovely words. It means a great deal to know that you’ve found a team you can truly rely on and feel supported by when it matters most.
We’ll be sure to pass your wonderful feedback on to our Angels and the wider team.
Wonderful service. Very caring and helpful carers
Had a great experience, thank you
20 July 2026
Unprompted review
Reply from Visiting Angels UK - Essex South
Thank you so much for your lovely review! We're delighted to hear you had a great experience with us. Your feedback means a lot to the whole team, and we really appreciate you taking the time to share it.
Visiting Angels UK
Reply from Visiting Angels UK - Essex South
Thank you for taking the time to leave us a five-star review. We're thrilled to hear that our carers were kind and polite, and we truly appreciate your feedback.
Visiting Angels UK
Visiting Angels
Found my experience to be very helpful. Found the whole team to be compassionate and lovely. Understood our individual family needs and tailored a package to suit that. I would happily recommend them.
20 July 2026
Unprompted review
Reply from Visiting Angels UK - Essex South
Thank you so much for your wonderful review. We're delighted to hear that you found your experience so helpful and that our team made such a positive impression. Providing personalised care that reflects each family's individual needs is at the heart of what we do, so it's lovely to know you felt supported throughout. Thank you for your recommendation. It truly means a great deal to us.
Visiting Angels UK
Reply from Visiting Angels UK - Essex South
Thank you so much for your lovely review! We're delighted to hear you were happy with both our carers and the service you received. Your kind words mean a great deal to the whole team, and we truly appreciate you taking the time to share your experience.
Visiting Angels UK
Excellent support
The carers are lovely and caring. They are reliable and provided excellent support.
Thank you for all that you do.
20 July 2026
Unprompted review
Reply from Visiting Angels UK - Essex South
Thank you so much for your wonderful review. We're delighted to hear that our carers have provided reliable, caring and excellent support. Your kind words mean so much to the team, who work hard to make a positive difference every day. Thank you for taking the time to share your experience and for your heartfelt appreciation.
Visiting Angels UK
Reply from Visiting Angels UK - Essex South
Thank you for your lovely review. We're so pleased to hear that you found our team kind and helpful. Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Visiting Angels UK
Reply from Visiting Angels UK - Essex South
Thank you so much for your five-star review!
We're thrilled to hear you had such a positive experience. Your support means a great deal to our entire team, and we're grateful you took the time to share it.
Thank you for choosing Visiting Angels. We look forward to continuing to provide care and support you can rely on.
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