Vision Express Reviews 351,174

The girl who came to me was really nice,polite and very welcoming, got me sorted very quicky and explained everything well

Was very helpful when I took some glasses back and helped me pick another pair

I re-visited the Market St branch in Crewe over an eye problem.
An urgent appontment was mafe for me, I visited the branch where my eyes were checked and was refered to the local hospital for treatment at their earliest to resolve the problem I had

Friendly staff great customer service by all

Very professional service. I was provided with all of the information I needed to make my choice for my new glasses

Staff friendly and helpful. Most importantly was being listened to what I had to say.-

Fast, efficient and professional service, can't ask for more, top notch.

Birkenhead Branch.
Absolutely brilliant staff from start to finish from picking my glasses to getting them adjusted and even replaced with a different frame.Dealt with about five people over three trips to the shop and everyone of them were polite ,professional and friendly.
Would definitely use them again for my next pair of glasses.

100% satisfied with staff service

Love my glasses.
However,
The lenses in my round Oakley pair are being replaced again. This is the second time. I only received the glasses back end of March, been on holiday & the lenses have failed again. Very disappointing.
My second pair of Oakleys have also failed and need to be replaced..they are not as badly damaged but have to drive with my head tipped back to be able to see clearly.
I was with spec saves before & always had reactlight & antiglare and for over 10 years never had one issue.
This is my first experience with Vision Express & I paid extra with a cover i have but to have such poor quality in the lenses and the product clearly having a fault I feel so disappointed.
Especially when I have outlaid so much money for a product that keeps having a faulty issues.

These lens products need really looking at as something clearly does not work.
There were some other glasses in store with a similar issue.

Regards
Lee Tailby
07782318862

The consultant was knowledgeable, patient and kind, that did my eye care. The customer service rep, could have been more patient and serve her customers with respect.

Friendly and extremely knowledgeable. An extremely professional service. Also exceptional value.
In particular, Zara was a pleasure to be consulted by.

From reception to leaving having selected my frames and lenses' was a "very enjoyable experience". I opted for the additional eye test's which give reassurance about the health of your eye's and i would recommend it. The Optician was superb. This was the most comprehensive eye test ever, and i left delighted, that my new glasses would both, improve my vision and look great.

Staff were friendly and professional.
Optometrist explained my eye scans to me and answered my questions. Very pleased with the service.
Bar Hill Tesco branch Cambridge CB23 8EL

Huge thank you to Hadia, she was excellent!

The team at Cardigan were great during my holiday and almost tempted me to get the new meta raybans. Credit to the brand

Never on time, prices not competitive..

I recently had an eye test at Vision Express in Halifax. The staff were friendly and helpful and the optician was professional and explained everything clearly. They help you choose your frames when you are struggling and are really approachable. An all round 5 star experience.