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VISAGOV Reviews 

786
TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

The page is legit. I’m from South America and use this page to apply for a UAE visa and got it. The website is easy to use and very simple. I had to wait very long for my visa approval but I believe m... See more

Rated 3 out of 5 stars

Price is better than other Visa agents. It took very long to get an Egyptian E-Visa, over 27 days. The communication is prompt but the answer is like a hard board cut-out. I'm ok that i got the visa a... See more

Rated 5 out of 5 stars

It was simple and happy I managed, but sometimes on Google there was not a definitive adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS... See more

Rated 1 out of 5 stars

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance,... See more

Company replied

Company details

  1. Visa Consultant
  2. Travel Agency
  3. Visa and Passport Office

About VISAGOV

Written by the company

Visagov helps you apply online for electronic visas and travel authorizations, making the paperwork feel fast and hassle-free—so you can get back to planning your trip.

You’ll find updated, streamlined forms for 70+ destinations in multiple languages. Our applications are designed to be straightforward, using a simplified online form with only minimal differences between destinations. Traveling with family, friends, or a team? You can submit group applications in one go. After you apply, you can check your status anytime using your application ID, so you’re never left guessing what’s happening next.

You can apply from home, without waiting in line or dealing with complex embassy procedures. The service is available 24/7, and our team is here to help if you have questions or run into issues along the way. We focus on secure processing and strong privacy safeguards throughout the application journey.

Clear expectations from the start: Visagov is a private visa application assistance agency and is not part of any government. Our pricing may include a service/processing fee in addition to applicable government fees.

Based in Barcelona, Spain, we’re here to support you at every step of the process.


Contact info

3.8

Great

TrustScore 4 out of 5

786 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(786)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick and Responsive

After getting to the right location, it was quick to fill out the form. The hold up was having all the required documents to submit online. Overall, it was not difficult and VISAGOV.com responded quickly.

26 September 2023
Rated 2 out of 5 stars

It took 2 weeks to receive our visa

It took 2 weeks to receive our visa. I sent messages 3 times through the contact section on their site and no responses. I eventually found an email and emailed them and they responded 1 day later and our visas arrived that same day.
It was lack of communication and we feared that we had been scammed.

1 October 2023
VISAGOV logo

Reply from VISAGOV

Hello,

I am sorry it took my colleagues such a time to get back to you. I will pass it to my colleagues as feedback so we are faster next time.

Also I am glad they got back to you and you got your visa. Wish you great holidays!

Rated 4 out of 5 stars

Egypt multiple entry - in good time

Applied for an Egypt multiple entry visa, it was granted and emailed to me when Visagov had predicted, i.e. around 60 days before my arrival. Great service…!

1 October 2023
VISAGOV logo

Reply from VISAGOV

Hello Martin,

thank you for your review. Let me know if you have any feedback what we could improve to get also the fifth star next time!

Thank you and enjoy your holidays!

Rated 5 out of 5 stars

It was simple and happy I managed

It was simple and happy I managed, but sometimes on Google there was not a definitive
adress so got sidelined to a commercial page and had to pay 100Dollars more u fortunately. ANTHONY GREGORIOS NIKITAS

25 September 2023
Rated 1 out of 5 stars

My application was too complicated

My application was too complicated - it took nearly two weeks. I travel a lot worldwide, but nowhere I had so many visa problems, sorry to tell this. I ordered a visa WITHOUT any additional insurance, but then insurance was added - why???? I paid nearly 120 USD instead of 80 which is even very high.

29 September 2023
VISAGOV logo

Reply from VISAGOV

Hello,

I am sorry to see it took two weeks to get your visa. Unfortunately we are able to start processing visa applications only after all documents and photos are uploaded, which might cause some delays.

I will pass it to my colleagues to see how we can improve the system of requesting the required documents.

Thank you,

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