VioVet Reviews 

125,123
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 27,655 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the reliable service and overall value. Consumers often emphasize that navigating the platform is straightforward, making it easy to purchase necessary pet supplies and prescription drugs at much lower prices compared to local veterinary clinics. Buyers also note that packages arrive promptly in secure condition, ensuring pets receive their treatments without unnecessary waiting times. Some reviewers were not happy with occasional delivery delays, noting instances where parcels arrived later than expected or where items appeared out of stock after purchase. A few other people also felt that communication regarding fulfillment issues could be improved, and some encountered problems with short product expiration dates.

What people talk about most

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and often... See more

Order

People report positive experiences with order, highlighting straightforward online processes and fast... See more

Product

Clients share positive opinions on product quality, highlighting great value and effectiveness for pets.... See more

Service

Consumers find service to be positive, highlighting efficient, fast, and reliable experiences. Many reviewers... See more

Price

Reviewers highlight positive aspects of price, noting that items are reasonably priced and much cheaper... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more

Company replied

Rated 5 out of 5 stars

Was looking to save money on my dogs Loxicom as it was very expensive at the vets , so looked into on-line alternatives so came across Viovet on line and got a quote it was so much cheaper even with t... See more

Company replied

Rated 5 out of 5 stars

I always return to Viovet for prescription required medication for my German Shepherds. Why pay extortionate prices at the vets when you can save money using Viovet? I have been using Viovet for ma... See more

Company replied

Rated 5 out of 5 stars

Everything is seamless from start to finish. It’s so simple to place an order and is delivered quickly, I’ve been ordering prescriptions and non prescription items and the price is great too. Much che... See more

Company replied


Company details

  1. Veterinary Pharmacy
  2. Horseback Riding Service
  3. Pet Store
  4. Pet Supply Store
  5. Veterinarian

Written by the company

VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.

VioVet Ltd's Details

Written by the company

Tel: 01234 907860
Mon-Fri 9am-5pm
FREE delivery available from £35
Exclusions apply, see www.viovet.co.uk/p122/Delivery_Information/pages.html for more information

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125K reviews

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Asks customers to review

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4.7

All reviews

(125,123)

26,592 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super experience from ordering to delivery

Simple, straightforward ordering even with adding a prescription. Thank you for the speedy delivery too

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you found the ordering process simple and straightforward, even with adding a prescription. We're also pleased you appreciated the speedy delivery!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service

Great service

14 August 2026
VioVet logo

Reply from VioVet

Good Afternoon
Thank you for your positive trust pilot review. We are pleased to know that you have received a great service from us here at VioVet. We aim to provide all of our customers with the best service possible. We appreciate your positive feedback and We will look forward to your next order.

Many Thanks

Rated 5 out of 5 stars

Wow … amazing delivery

Wow … amazing delivery ! Ordered on Friday delivered on Saturday !

14 August 2026
VioVet logo

Reply from VioVet

We are so pleased to hear that your order arrived quickly. Thank you for sharing your positive feedback with us! We truly appreciate it.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Great service and satisfaction when…

Great service and satisfaction when ordering prescription medication for my dog. Good prices as well.

7 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear you received great service and satisfaction when ordering prescription medication for your dog. It's wonderful to know you also found our prices good.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Slight delay as prescription gets…

Slight delay as prescription gets checked but super service all round.

12 August 2026
VioVet logo

Reply from VioVet

We are so pleased to hear you received super service! We appreciate your understanding regarding the slight delay during the prescription check. Thank you for your kind words.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Viovet HepatiNorm

Viovet is always punctual with delivery.
Good products at reasonable prices

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that our deliveries are always punctual and that you find our products to be good and reasonably priced. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Well packaged

Well packaged, parcel left where I asked it to be left as I was out . Arrived on time .

7 August 2026
VioVet logo

Reply from VioVet

We're pleased to hear your parcel was well-packaged and left in your requested safe place. We appreciate you letting us know it arrived on time.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Consistently good price for preferred cat food

Consistently good price for preferred cat food. and buying "in bulk" gets me free delivery, which is always super fast. Highly recommended supplier.

14 August 2026
VioVet logo

Reply from VioVet

We're so pleased to hear you consistently find a good price for your preferred cat food and that buying in bulk gets you fast, free delivery! We appreciate your high recommendation.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Super quick delivery and competitive…

Super quick delivery and competitive price

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found our delivery super quick and our prices competitive. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

The delivery man was brilliant.

The delivery man was brilliant.
The delivery man was very good. He delivered the Parcel without any noise. I have two gates that scream with rust but I never heard anything. Right on time as usual. The packaging is unique. Each box must cost a lot. Very strong.

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear about your positive experience with our delivery service! It's wonderful to know that your parcel arrived quietly and on time. We also appreciate your kind words about our packaging.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Excellent service

Excellent service
Exceptional delivery time
Great product

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you experienced excellent service, exceptional delivery time, and a great product. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Fast and friendly

Fast and friendly. Thank you.

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you found our service fast and friendly. Thank you for taking the time to share your positive feedback; we truly appreciate it.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Thank you for a seamless order and…

Thank you for a seamless order and delivery of my dogs' biscuits; and thanks also for using DPD - they're really good at delivering in my area and that makes the world of difference. Thanks, Mark

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that your order of biscuits for your dogs was seamless and that DPD provided excellent delivery service in your area. Thank you for your kind feedback!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Very Quick and easy to find what you…

Very Quick and easy to find what you want, plus super quick delivery.

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found it quick and easy to find what you wanted, and that your delivery was super quick. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Always quick with dispatching orders re…

Always quick with dispatching orders re our dogs repeat prescription for apoquel. Great service

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that we're always quick with dispatching orders for your dog's repeat prescription. It's wonderful to know you appreciate our great service!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Quick accurate delivery well but not…

Quick accurate delivery well but not over packed

7 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that your delivery was quick and accurate, and that the packaging was well done without being excessive. We truly value your feedback.


Many Thanks, VioVet.

Rated 5 out of 5 stars

Worming tablets

Have used a few times it works out cheaper to get the dogs worming tablets from VioVets rather than the vets with having two dogs also other items are cheaper also when they are on discount.

14 August 2026
VioVet logo

Reply from VioVet

We're delighted to hear that you find our worming tablets and other items more affordable, especially with two dogs and when discounts are available. We appreciate your positive feedback!


Many Thanks, VioVet.

Rated 5 out of 5 stars

Excellent value and fast delivery

Excellent value and fast delivery

14 August 2026
VioVet logo

Reply from VioVet

We appreciate your positive feedback. We are delighted to hear that you found excellent value and that your delivery was fast. We truly value your feedback.


Many Thanks, VioVet.

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