Have used Viovet previously and am really happy with their own brand flea and tick treatment for dogs so much cheaper than top brands. I purchased dog treats also and they have an amazing choice of br... See more
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VioVet Ltd offers a variety of pet and horse supplies, including prescription and non-prescription medications, food, toys and equipment. We stock many of the leading market brands, as well as our own-branded products and supplements. This is all offered at considerable savings to the customer who can expect to receive excellent value for money and an efficient, professional service whenever they contact us. Our consistent levels of service have contributed to us being ranked among the top retailers of pet food and medication in the UK by Trustpilot.co.uk and featuring various times in the Telegraph and Guardian newspapers for our success.
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1a Progress Park, MK42 9XE, Bedfordshire, United Kingdom
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Spoke to a sales person on telephone they dealt with my order with courtesy and efficiently. Good value product and arrived on time .

Reply from VioVet
Product was delivered quickly, however the DPD driver knocked once on the door and by the time I had unlocked and opened it he was already back in the van about to drive off. I appreciate they are on a timeline but you really need to give people time to open the door before calling it a “failed delivery”

Reply from VioVet

Reply from VioVet

Reply from VioVet
Good communication on the telephone package arrived when they said it would. Package was excellent and my limbrella was ready to be put in the fridge.

Reply from VioVet
Uploaded a prescription from our vet for some medication for our Sproodle, Rosie; the process was seamless and delivery was super fast. Very smooth end to end.
Heard of VioVet before but never used them until now and the service was 5*

Reply from VioVet
They had the offers I wanted & the cat food came within 2 days. Excellent service.

Reply from VioVet
Dog tablets that arrived really quickly despite vet now having to forward prescription. Well packaged and stickers on inside tablet boxes show all Vet instructions. Email with info. about the medicine also received

Reply from VioVet

Reply from VioVet

Reply from VioVet
Easy to navigate website, ordering was straightforward and promised delivery met.

Reply from VioVet
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