Violet Fashion Reviews 

34
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Extremely disappointing and concerning experience. After placing an order, I made multiple attempts to contact this company via email and Messenger to cancel and request a refund, but was com... See more

Rated 1 out of 5 stars

The rudest shop assistants ever !!!!! VERY VERY OPINIONATED!!!!!!! As a non resident I found this stores assistants yo be rude , very unprofessional and unhelpful! Only looked if you were well dr... See more

Rated 1 out of 5 stars

ZERO STAR SCAM ALERT ‼️ Ali express quality sold for $100+ , very cheap quality, shipped from CHINA and they won’t refund you and return to china is expensive. Poor customer service!!! Only reac... See more

Rated 1 out of 5 stars

The delivery is taking ages, and the company isn’t responding in a timely manner. The shipment is coming from China, so it’s basically a dropshipping setup rather than a proper company. I’m still wait... See more

Company details

  1. Women's Clothing Store

Written by the company

No longer active!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

34 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(34)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely disappointing and concerning…

Extremely disappointing and concerning experience.

After placing an order, I made multiple attempts to contact this company via email and Messenger to cancel and request a refund, but was completely ignored.

This level of non-response and lack of transparency is unacceptable and raises serious concerns about how this business operates.

I have now reported this to Action Fraud in the UK.

I strongly warn others to think twice before ordering from this website.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

The rudest shop assistants ever !!!!!

The rudest shop assistants ever !!!!!
VERY VERY OPINIONATED!!!!!!! As a non resident I found this stores assistants yo be rude , very unprofessional and unhelpful!
Only looked if you were well dressed - APPEARANCE!!!!!!! Does not always mean you can afford to buy!!!!!
DISAPPOINTMENT PLUS

20 January 2026
Unprompted review
Rated 1 out of 5 stars

low-quality Chinese goods.

The delivery is taking ages, and the company isn’t responding in a timely manner. The shipment is coming from China, so it’s basically a dropshipping setup rather than a proper company. I’m still waiting for my order, but I have a strong feeling it might be a scam or that the products are low-quality Chinese goods.

8 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible quality of dresses

Horrible quality of dresses. When you ask to return and get refund they try to avoid it at all costs. The suggest to send you something else of the same price, I've suggested almost 6 items and every time it's the same reply that it's out of stock when in the website it shows they have it. Fooling and scamming people around. Sincerely, do not give a penny to them, it'll be a waste.

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Please don't buy from this website

Please don't buy from this website. Beside they are sending different dress than picture. Different material and everything, the sizes don't match and so on.
They gave you refund only 40% and keep the dress. Or choose another dress and keep also the one you have.
And trust me I chose so many and they said out of stock for every and each one. A big headache!!!

1 September 2025
Unprompted review
Rated 1 out of 5 stars

So bad!

So bad!
Ordered a dress, waited a week for the shipping confirmation. When I contacted them they informed me that the dress is out of stock. I asked for money back several times. They take very long to respond and pushing to get another dress or wait until the dress is in stock. While I explain I need it for my birthday in a week!

2 June 2025
Unprompted review
Rated 4 out of 5 stars

New customer

Hey guys, I just purchased from this company after seeing their ads on Instagram and paid alot of money for the items plus extra for shipping.
After seeing the last few reviews I'm a little scared now. I gave them 4 stars as so far everything has been a good experience and I hope the items are in great quality but I will keep you guys informed with an update once I receive them.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

ZERO STAR

ZERO STAR
SCAM ALERT ‼️
Ali express quality sold for $100+ , very cheap quality, shipped from CHINA and they won’t refund you and return to china is expensive.
Poor customer service!!! Only reachable on Instagram or Email, no immediate response.
Do Not Purchase from Violet Aurora!!!!

20 May 2025
Unprompted review
Rated 1 out of 5 stars

This is a joke !!!!

This is a joke !!!!! This clothes is nothing like the pictures its is completely see-through and cheap. It’s so ugly. I’m so annoyed.
DO NOT order

20 December 2024
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

Please remove this comment. I have not had my company for a long time so you are mistaking my company for another with a very similar name!!

Rated 1 out of 5 stars

Note that any returns have to be sent…

Note that any returns have to be sent to China with a minimum postage of £25. Think carefully before you purchase an inseen item from this company.

19 December 2024
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

Please remove this review! This is not my company as it has not been active for more than a year.

Rated 1 out of 5 stars

This company write their own review!!!!!!!

This company write their own reviews
Do not buy cheap poor quality Chinese tat
Nothing like the pictures
Be warned ok

12 December 2024
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

Please remove your comment as my company has not been active in over a year! You have mistaken my company for another!

Rated 1 out of 5 stars

Awful fabric and quality

Awful fabric and quality. Do not buy. Costs £25 to return. Scam

23 September 2024
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

I have not had an active website for over a year so not the correct company! Please remove feedback

Rated 1 out of 5 stars

Cheap & nasty

Cheap & nasty
Not worth the cost
Trying to return
They are saying return to China at a cost of £25
Had no idea this was from China
Do not buy from here

9 September 2024
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

I have not had an active website for over a year so not the correct company! Please remove feedback

Rated 5 out of 5 stars

5* Rating for service & product!

I purchased a Christmas present for my Fiancée from Violet Fashion; the 'Daina Dogtooth Print Monochrome Jacket'. I could not have been more happy with the service I received!

The quality of the item is also fantastic, and my Fiancée loves it!

I would highly recommended Violet Fashion to everybody!!

8 February 2021
Unprompted review
Violet Fashion logo

Reply from Violet Fashion

Hi Chris,

Thank you so much for your review. I am supper happy your fiancé loves her jacket. 🌟

All the best to you and your fiancé 💜

Warm regards,

Nicola

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