Viking Nederland Reviews 

They deliver exactly what you buy.

perfect !! -xxx- Gina

Arrived in Amsterdam 2 days be4 cruise. Paid 699.00 per person for 1 room 2 people. Only continental breakfast included. Arriving at 630 a.m. explained I have parkinson's disease and could I get a room when we c arrived so I could take my meds and rest. Assured no problem. After traveling over 10 hours arrived at hotel at 730 a.m. was told no room until 3 p.m.. I never would have booked this had I not been able to get the room. Plus this hotel is a hike from town. Lengthy walk. Spoke to viking rep as well as hotel manager over an hour ago. Nothing has been done. Absolutely this is horrible. 1400.00 for 2 people in 1 rm for 2 nights and no room until 3. If u want to come to Amsterdam be4 ur cruise do not book the extension thru viking!!!!

The product range is variety and match with office use, the delivery speed is fast, very satisfied.

Scammers!

I haven't received what I ordered more than a month ago. No tracking code and no refund.

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Called them and they said they were already processing my money back to me. But it can take a month. Still nothing so far, so I'm leaving this here.

What terrible customer service. Bought 2 articles with price errors, and they cancelled. It wouldn't have been a big deal except for the fact that they never even sent a cancellation email. And they gained a bunch of names and addresses in the process. This should be illegal. Will report to Dutch consumer protection.

Made an order and as after one week I had not received any information on the order, I contacted the client service to discover that my order was cancelled.
They claim they sent an email but I have not received anything. Now I wait my refund that they claim will happen in five days.

They cancelled my order without asking me and I haven't received payment back yet. It was my first purchase from this store and absolutely will be the last one. I don't recommend this store to anyone.

Great storage cabinet! Looks amazing in the living room! Offers a lot of space for storage! Love it!

waiting all 10+ days for my order

after 6+ phone calls found out that they do not have an account manager anymore for there customers and that only 1 person works on logistics

no solution is given , what happened to this once great company?

Delivery is with post.nl and they never deliver to our address, so we have to pick up from supermakt. This is a pain in the assssss

This is incorrect, this was meant for two other companys sorry.

It's a mess. They don't reply to emails and won't reimburse. I've been dealing with an order from back in november 2021. It's end of januari now!! It is my full right to get my money back, but with the time invested in solving this, It's not worth it. Out of principle I keep chasing them, but it's a real shame if you operate a business this way. I'd advice to not order any supplies here. You might get ripped off. In the best case it just costs you a lot of time...

Terrible service.
I placed an order in my business account which went through, money deducted. Then I received a call from Viking to cancel my order due to not having my KVK number. I requested if the order could just be swapped to my personal name no! I would have to place my order again.
Which I did.

Then both orders arrived!!!!. When requesting a refund I was told I would have to wait two weeks.
So now I have so much paper work and admin to do just to get the one order! Just terrible Service.

My item was ordered 11 dec, I was informed it was at DHL on the 15 Dec, SO far no deliveries, I have chatted with DHL 2x and Viking 2x and got no response except its their fault we will look into it.

now its 27 Dec and no item, no refund, and paying with Ideal means to pullback.

Viking and DHL customer service is pathetic.

I have sent proof of the following to Trustpilot by email. They have given my personal information to other companies without my permission and they have done that it seems for many years. Still waiting for them to explain why exactly ... they have now explained by email that it was "human error" and I have had an email from their parent company Office Depot confirming this but not apologising for the error.
The merging seems to be with multiple companies and I can see multiple addresses not belonging to me or the other account holder I contacted so I would advise everyone to check their accounts carefully. Unfortunately as the accounts were merged by Viking, so changing your password does not help.
They say they have revised their training procedure but they have not adequately explained why this has happened.
Therefore I would urge caution when providing your data to this company.

good options, pay by invoice. happy so far