Fantastic tour. João is an amazing tour guide. He picked us up at our hotel, took time to understand the rest of our itinerary and made real time adjustments to our personalized tour as such. He is a... See more
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These tours in any city are almost always about the guide you get. Well we lucked out w Victor :-). A native born son of Porto, his pride in his city was infectious and his knowledge very deep. He di... See more
Irish Mark was the best guide! Knowledgeable, funny and very interactive. He knew so much about so many different things and Edinburgh. Highly recommend! It was a great day, walking around with him an... See more
Lily at Lily's Tour Company has been awesome. Her help coordinating arrangements for our driver to pick us up at the Universal Studios Grand Hotel on the far east side of Beijing for a very fair fee i... See more
Company details
Our promise to you
Written by the company
- As the leading marketplace for travel experiences,
- Viator makes it easy to plan tours, activities, and excursions around the world. With more than 300,000 experiences to choose from—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—there’s always something new to discover and book, both near and far from home.
- Real traveler reviews give the inside scoop from people who’ve already been there, so you can plan with confidence. Free cancellation helps you plan for the unexpected, and 24/7 customer service means you always have support around the clock. Viator. Plan better with 300,000+ travel experiences. For more information, visit www.viator.com.
Why book with Viator?
Benefits
Ultimate flexibility
You're in control, with free cancellation and payment options to satisfy any plan or budget.
Memorable experiences
Browse and book tours and activities so incredible, you'll want to tell your friends.
A Tripadvisor company
We're owned by one of the most trusted names in travel.
Award-winning customer service
New price? New plan? No problem. We're here to help, 24/7.
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Contact info
400 1st Ave, 02494, Needham, MA, United States
- 781-800-500
- www.viator.com
4.5
Excellent
322K reviews
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Mostly good
Mostly good. Not evident how to book without inputting a required cruise line, which was impossible because we were already on land. A chat provided further instruction to N/A this field.
10 May 2026
Everything was smooth she understood…
Everything was smooth she understood what I wanted for a special day for my wifi birthday booking was very easy
5 May 2026
Very user friendly.
8 May 2026
Great choices
Great choices, clear explanations of what was available and plenty of choice.
11 May 2026
Able to reserve now and pay later in case your plans change.
Easy to search and find the Tours that interested me and review the various comments from previous travelers. Afterwards, it was easy to reserve the Tours that we selected.
11 May 2026
Victor and Alfredo made our trip memorable
My spouse and I had a memorable trip to Douro valley, guided by Victor and shuttle driver Alfredo.
The wine country is so beautiful, tired vineyards across several miles is a unique eco system made by men over two centuries. A closer comparison could be the tired rice plantation in Bali, Indonesia.
The wine tasting, a boat ride and a train ride made it a unique ever lasting memorable one.
Victor is very funny, his jokes and international music at the right occasion made it a lively experience.
8 May 2026
Mixed experiences
Viator seems like a decent company, but you never know what you are going to get. Overall, we had two very good tours from them on our cruise, but other experiences booking tours in Rome was different, and not so great.
27 April 2026
Very easy & convenient to work on…
Very easy & convenient to work on website. Clear information on webpage. Agent was very courteous, helpful and did my work in minutes.
6 May 2026
Top Notch Walking Tour!
This was an outstanding walking tour. I wanted to learn about the city's history, and our guide was not only knowledgeable, but had a good sense of humor, made sure to look out for everyone in the group, and was happy to answer questions as we went along. A home run!
11 May 2026
It was a good and comfortable trip
It was a good and comfortable trip. Yuta, our guide was quite informative but spoke very quickly at times so was difficult to catch everything said. We were also disappointed using another cruise vessel and not going on the pirate ship as shown in photos.
18 May 2026
Very professional!
Representative was very professional and made my experience a good one. Love Viator. Never have any issues or complaints.
11 May 2026
The site is very easy to use
11 May 2026
It was easy to book & convenient to…
It was easy to book & convenient to learn that we could cancel our booking up to 24 hours before the tour.
11 May 2026
Everything went smoothly- the guides…
Everything went smoothly- the guides took good care of us. We were a large group but they had 3 guides and options for both English and Spanish speakers. My guide Diana was knowledgeable and friendly. I recommend packing a hat, sunscreen, water and snacks- there is very little shade and the sun was strong. It is extremely easy to get sunburned so plan accordingly
8 May 2026
I have been working with Viator for…
I have been working with Viator for years. I trust Viator.
11 May 2026
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