Bought a hydraulic lifter for my ride on mower but received a pair of pruning shears. Asked for a resend of the correct product or a refund and they replied they weren't in a position to provide eithe... See more
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I ordered what seemed to be a fair deal if they were actually having a batch made in China. They answered my request for a tracking number saying once items are sent i would receive it. That the items... See more
Dresses are lovely and worth the money. Returned two which arrived 10th March as Royal Mail delivery receipt confirmed. Messaged over 7 days ago help email address and no response. Still no return mo... See more
Company replied
Absolutely shocking customer service. Sent a dress back and within a few days received an email to say it had been received and that I would receive my refund in 3-5days. Now 3 weeks after that email... See more
Company details
Information provided by various external sources
A family-run business, established in 2009, Vestry has fast become the go-to destination for confident, glamorous, fashion-conscious women in search for something extra special. Flattering designs, beautiful detailing and quality are at the heart of our brand as well as offering a high level of customer service. Based in Wiltshire, UK we offer fast and flexible worldwide delivery
Contact info
Unit 4 Woodland Industrial Estate, BA13 3QS, Westbury, United Kingdom
- help@vestry.com
- www.vestry.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Good quality dress .
Dresses top quality as always
Dresses top quality as always! Fast delivery and great service.
Quick easy to order and delivered quick…great service
Quick easy to order and delivered quick and communication was excellent.
Pleased with product, child’s dinosaur 🦕 lovely present very happy 😃 i
Customer service takes forever (weeks)…
Customer service takes forever (weeks) to respond and it took multiple tickets to get a response. My refund for the order that never got processed is yet to be sent. Will not use Vestry again.
2 lovely tops super fast delivery
2 lovely tops super fast delivery, I love vestry clothes
Poor service for returns.
Dress was nice. But too big. Asked for a exchange. 3.5 weeks later still no dress. Impossible to get hold of. No phone number. Emailed twice and no one gets back to you.
Poor service if there is a problem.
Do not recommend.
Excellent choice of earrings and a very…
Excellent choice of earrings and a very reasonable price too, ordering was simple and delivery was swift, very pleased with my purchase.
Still waiting on an item
Still waiting on an item. Have also been contacted about customs on the dress even though I contacted vestry specifically to ask would I have to pay extra.
I have bought 2 dresses from this site…
I have bought 2 dresses from this site & was very happy with the quality of materials, look & fit.
Definitely recommend
I was skeptical of this site because…
I was skeptical of this site because I'd never heard of it before. I was looking for a specific teddy bear for my daughter and this site offered it the cheapest, so after reading a few reviews I took the plunge and purchased it. I reached out to customer support once and heard back right away and they thoroughly answered my question. The shipping and receiving of the teddy bear was quick and I got exactly what I had ordered. After a good experience I would definitely purchase from them again. I had absolutely no issues with any part of my transaction with Vestry.
Lovely dress
Easy to order, quick delivery.
Dress much darker than when taking a photo.
Straps extremely long,needed to be re-sewn.
Glad I didn't pay full price but gives a classy look
Lovely Quality Jumper
Nice jumper, lovely material and pleased with my purchase. M/L slightly on the smaller side compared to size expected.
I only paid €12 for it so I can't…
I only paid €12 for it so I can't complain, a few threads hanging down at the end of the dress and stitching is not great on it.
My first time ordering
My first time ordering. My item turned up on time and the quality was excellent. I would definitely order again.
My product never arrived and i am now…
My product never arrived and i am now going through a claim process with paypal to try and get a refund
Happy I ordered from here
I was nervous to order here as I had never heard of the website and couldn’t find any for example try on hauls on youtube. However I ordered nonetheless and I’m very happy I did. The order came reasonably fast, and was what I expected, as well as being of good quality.
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