Vertical Blinds Direct Reviews 

3,939
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 169 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the straightforward online ordering experience, noting that helpful support teams quickly answer any questions regarding dimensions and fitting. Shoppers consistently praise the beautiful patterns, accurate measurements, and sturdy fabrics that make the finished window treatments look truly fantastic. However, some reviewers were not happy with occasional sizing discrepancies, stating that certain slats or vertical blinds arrived slightly too long or incorrect. A few other people also felt that unexpected delivery delays and tracking issues managed by external couriers caused frustrating setbacks for their home improvement projects.

What people talk about most

Product

Consumers find product satisfaction, highlighting that goods are gorgeous, of high quality, and easy to... See more

Quality

Reviewers highlight positive aspects of quality, noting that the goods match their descriptions, offer great... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting easy online ordering,... See more

Service

Reviewers mention positive feedback about service, highlighting helpful and methodical support agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered vertical blinds for my kitchen but unfortunately we did not measure correctly & they were to short. Fortunely we took out the surefit guarantee & were able to get them replaced without any... See more

Company replied

Rated 5 out of 5 stars

Rang Customer Service as I noticed a problem with the delivery address in my order. Young lady, (she did give her name, but I was too busy giving detail for it to register with me) very helpful, frien... See more

Rated 5 out of 5 stars

Good communication as to when the goods would be ready and transported ahead of time. Tracking availability always available for my order from all couriers throughout the delivery process. Goods as de... See more

Rated 5 out of 5 stars

I fitted these blinds in my Bungalow 9 years ago and they have been excellent. I recently needed to change the one in the bedroom as wife couldn't now cope with the blinds closing in the middle so we... See more



Company details

  1. Door Shop

Information provided by various external sources

A stylish complement to both home and office decors, our vertical blinds are made from the finest quality components, to our customers’ exact measurements. Vertical Blinds Direct boasts an exclusive in-house production team, who manufacture all our orders right here in Grange Moor, West Yorkshire. We stock a wide selection of colours and designs, all for wonderfully low prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.6

All reviews

(3,939)

161 reviews in the last 12 months

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Rated 2 out of 5 stars

Too early to say…

Too early to say the one we have replaced with this only with lasted 3 months. Couldn't get any support so kept it going for 14 months
This is identical I was desperate needed it quick don't have great hopes, but needs must.
The only thing was very quick delivery, which is why I ordered it. That bit was brilliant.

26 May 2026
Rated 5 out of 5 stars

The blinds were easy to put up and easy…

The blinds were easy to put up and easy to get in the right place. The measurements were spot on couldn’t have got any better. The quality of them and the pattern I chose where beautiful I absolutely love them Californian steel is my choice. We also found the prices very reasonable as we are pensioners and a good buy is most important, thank you very much vertical blinds.

22 May 2026
Rated 5 out of 5 stars

Great economical way to replace blinds

Samples arrived free of charge in a timely manner, ordering was simple, blinds came well packaged. This is the second time I’ve used this company but I only replace the louvres, chains and weights as my rails are still ok.

20 May 2026
Rated 5 out of 5 stars

House window blinds update from net curtains

Original order arrived quite quickly, fitted all 4 blinds, but a problem with one set of the blind blades wrong size, the company sorted them out & sent a new set out to the correct size. Fitted very easy & finish the windows off. Thanks for the help sorting out the problem.

5 May 2026
Rated 5 out of 5 stars

Great blinds

Great blinds. Exactly what I ordered, easy to put up and delivered on time. So pleased I ordered another 2 sets. Would definitely use this company again.

30 April 2026
Rated 5 out of 5 stars

Excellent service,ordered the samples…

Excellent service,ordered the samples then chose what we wanted.Once the order was placed we were kept informed of the progress of the order anddid not have long to wait for delivery.The product is of a very high standard and exactly as ordered.I will defineatley use this company again and would recommend them to everyone.

28 April 2026

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