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Verivox Reviews 

56,617
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

With its kind and lively employees, Verivox is probably one of the best service providers. With their help, I was granted a loan with an exceptionally fair interest rate. Herzlichen Dank Mathias 😊

Rated 5 out of 5 stars

I am happy that as a new comer in Berlin. I am renting my first apartment and am least aware of the proceedings. I had no idea of electricity providers. Vervox helped me understand the providers and g... See more

Rated 5 out of 5 stars

Very easy and fast process. Their mobile app is also super-handy. They offered deals that were not available with the direct competitor anymore.

Company details

  1. Price Comparison Site

Written by the company

Verivox vergleicht Preise in den Bereichen Strom & Gas, Mobilfunk & Internet sowie Finanzen & Versicherungen. Aus rund 30.000 Tarifen finden wir das beste Angebot für Verbraucherinnen und Verbraucher und helfen so Haushalten, Zeit und Geld zu sparen.

Verivox

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4.8

Excellent

TrustScore 5 out of 5

57K reviews

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4.8

All reviews

(56,617)

7,293 reviews in the last 12 months

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Rated 1 out of 5 stars

We do not trust Verivox any longer!!!

The change of energy-providers via Verivox is easy. But after some time we realized that we did not receive the promised immediate bonusses. We contacted the energy-provider who told us that the bonusses would be payed by Verivox. We contacted Verivox and they confirmed that they would do the payment. But they did not do it, now since 2 months!!! We've made several follow-ups and even got several e-mail confirmations and apologies from them - but still no money. It is extremely frustrating!
Never Verivox again!!!

6 April 2022
Unprompted review
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Reply from Verivox

Dear Jürgen,

thank you very much for drawing this to our attention.

For us, the satisfaction of our customers comes first.

We would like to leave you a message on this platform. So that we can identify you in our system, please send us an e-mail to bewertungen@verivox.de and tell us your Verivox order number as well as a brief description of your concern.

We will then get in touch with you immediately. We appreciate it very much, that you will give us the chance to solve your issue. If there are any other questions please don't hesitate to drop a line.

Best regards
Your Verivox Team

Rated 1 out of 5 stars

Lots of promises when a mistake happened but zero action from Verivox and Deutsche Telekom AG

Since there was a huge mistake in our DSL contract with Deusche Telekom AG which was ordered via Verivox.de, we tried to inform both parties immediately. After an investigation by Verivox.de staff, they found that the Deusche Telekom technician had made a mistake during switching, therefore our contract had been changed from young tariff to a normal tariff which is way more expensive and we couldn't receive any bonus or voucher for Google Nest.
Finally, after several email to Deusche Telekom and Verivox.de, both parties promised for compensation, applying the missed bonus, sending us voucher to buy Google Nest, correcting the wrong contract and sending us the new one. Unfortunately after one month nothing is done by both parties, neither by Verivox.de nor by Deutsche Telekom.de.

Never Verivox or Deutsche Telekom again.

15 November 2021
Unprompted review

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