Banner for Vegas.com
Vegas.com logo
Visit website

Vegas.com Reviews 

175,010
•
TrustScore 4.5 out of 5

4.6

Travel Agency
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 10,341 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of navigating the website and the straightforward booking process, making it simple to find and secure tickets. Many people praise the staff for being knowledgeable, friendly, and exceptionally helpful, often providing expert guidance for show selections. Reviewers also appreciate the competitive pricing, finding good deals and clear information about costs, which contributes to a smooth overall experience. However, some customers encountered difficulties with the online booking process, noting issues with adding or removing items from the cart, and occasional website glitches or lack of clarity.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the website user-friendly and... See more

Website

Clients share positive opinions on website, with many reviewers finding the webpage user-friendly, easy to... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, often finding tickets and services at better or competitive... See more

Booking process

Customers had positive experiences with the booking process, finding it fast, easy, and manageable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked 4 shows but managed to get confused over some of the dates due to a combination of poor wifi at hotel, eyesight, old age and IT skills. Vegas.com were brilliant and despite difficulties manage... See more

Rated 5 out of 5 stars

I can't rave enough about my experience in purchasing tix for our shows in Vegas! Jessica went above and beyond in ensuring that this was a smooth process! Her kindness and knowledge was truly incre... See more

Rated 5 out of 5 stars

I have used this site many times over the years of annual business trips to Las Vegas and the experience has always been smooth and most of the time prices have been competitive or better than any o... See more

Rated 5 out of 5 stars

Your customer service department is outstanding. I need help understanding the outline of the venue and called customer service and spoke to Sherry. She was very knowledgeable, understanding and very... See more

Company details

  1. Travel Agency

About Vegas.com

Written by the company

logo

Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.

skyline

You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.

Customer Support
Vegas Hotels
Vegas Shows
Vegas Deals

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(175,010)

9,908 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Overall

Overall, it was great. I had a couple of hiccups at first but was able to figure it out

13 July 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look