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Vegas.com Reviews 

174,912
•
TrustScore 4.5 out of 5

4.6

Travel Agency
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Review summary

Created with AI, based on recent reviews

Evaluating 10,338 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website, finding it easy to navigate and locate desired information, including show listings, pricing, and seating options. Many also highlight the helpfulness and knowledge of the staff, who assist with booking and provide valuable insights into various shows and venues. The booking process is generally described as smooth and efficient, with many people appreciating the competitive prices and clear presentation of costs. However, some customers also noted occasional difficulties with the website, such as issues with updating carts or completing purchases, which could lead to frustration. A few other people also felt that the website was not always clear or did not offer the same deals found on other sites, and some experienced high prices for certain accommodations.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the website user-friendly and... See more

Website

Clients share positive opinions on website, with many reviewers finding the webpage user-friendly, easy to... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the helpfulness, knowledge, and... See more

Price

Users describe positive interactions with price, often finding tickets and services at better or competitive... See more

Booking process

Customers had positive experiences with the booking process, finding it fast, easy, and manageable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked 4 shows but managed to get confused over some of the dates due to a combination of poor wifi at hotel, eyesight, old age and IT skills. Vegas.com were brilliant and despite difficulties manage... See more

Rated 5 out of 5 stars

I can't rave enough about my experience in purchasing tix for our shows in Vegas! Jessica went above and beyond in ensuring that this was a smooth process! Her kindness and knowledge was truly incre... See more

Rated 5 out of 5 stars

I have used this site many times over the years of annual business trips to Las Vegas and the experience has always been smooth and most of the time prices have been competitive or better than any o... See more

Rated 5 out of 5 stars

Your customer service department is outstanding. I need help understanding the outline of the venue and called customer service and spoke to Sherry. She was very knowledgeable, understanding and very... See more

Company details

  1. Travel Agency

About Vegas.com

Written by the company

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Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.

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You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.

Customer Support
Vegas Hotels
Vegas Shows
Vegas Deals

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

175K reviews

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4.6

All reviews

(174,912)

9,804 reviews in the last 12 months

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