VBET Reviews 

426
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Im sorry but its not normal that from 300€ playing for 50 cents it givs 0 free games and 20€ was bigest win. I have never goten anything here. Its a scam DONT PLAY HERE!!! 0% chance of wining anyth... See more

Rated 1 out of 5 stars

New customers bet £10 get £10 or bet £10 on slots get 50 free spins, bank card deposits are not working and they don't know when it's getting fixed, so deposited threw skrill, never got any the promos... See more

Rated 1 out of 5 stars

Avoid, run, flee. Don't waste your time. Honestly shocked this company exists. Read the reviews, 70 % + 1 stars reviews. That is some achievement, a singular awful experience. Shame, Shame, Shame.... See more

Rated 1 out of 5 stars

Trying to get customer service to understand what you're saying is a waste of time Also every single time you click on a page you get bombarded with responsible gambling flashing screens and phone... See more

Company details

  1. Online Casino or Bookmaker

Written by the company

Betting and gaming


Contact info

You should know

1.2

Bad

TrustScore 1 out of 5

426 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(426)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Honestly wouldn't bother wasting your…

Honestly wouldn't bother wasting your money on this crap site especially on slots. The free spins trigger hardly ever gets activated and when it does it gives you poor winnings, the only thing thats good about this site is the quick withdrawals but you hardly get to experience that as you never win enough.

12 June 2022
Unprompted review
Rated 1 out of 5 stars

Signed up

Signed up, won £400.00 on the slots, instantly restricted because of this = avoid avoid avoid

26 May 2022
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience, clicked the "deposit £5 / place bet via Trustly offer" to get a free £5 in-play free bet. Free bet never arrived, had chat conversation and it was then credited to the account (positive news)..... however absolutely no chance of using it, the website is so poor, lagging response times, would never allow me to place bet as odds kept changing before request was processed. Additionally on the occasional time I did get through there wasn't enough liquidity in their account ?...... I tried placing a 'Draw' on a live Premier League game on Sky TV (West Ham / Man City) and error message "maximum bet allowed £2.93" ????......In terms of numbers, I won my initial £5 bet, so balance was £9.25, but unable to withdraw less than £10 (I wasn't going to deposit anymore following reviews on this site). I ended up betting the £9.25, but hedged it on 'Smarkets' so came away with £9.06 - Avoid at all costs !!!!

15 May 2022
Unprompted review
Rated 1 out of 5 stars

Very sneaky

Very sneaky, signed up for a welcome offer, deposited £20, only to be told it had to be from a payment service I’ve never used before. When you question this they produce the standard small print hidden miles away at the bottom of the offer. Plus the slots are set at a ridiculously high level, you’ll be lucky to win £1 from a £20 spend. Wouldn’t recommend this site at all

8 May 2022
Unprompted review
Rated 5 out of 5 stars

Really fast and helpful support chat

I'm a new customer and accidentally took an offer that meant my deposit went into bonus casino balance I didnt wan't.
I spoke to Nathaniel a support agent and not only did they fix my mistake, they pointed me in the direction of a better offer!

Didn't expect this level of service and I thought at best I would just get my money back and lose all bonuses.

All this happened withing a minute of me starting a chat.
Honestly really impressed.

24 April 2022
Unprompted review
Rated 5 out of 5 stars

New customer, good experience.

So I've had my VBET UK account for a couple of days. Signed up on the 'Bet £10 get 2x £5 free bets, £10 Casino bonus and 20 free spins'
I used my free bets (one still being in play) - Won on the settled free bet. Gave their £10 casino bonus a go (intended to play with the bonus only due to not being all that into Casino games)
Wagered it on one game to a total of £300 as per T&C, ended the slot game after 30mins once £300 was wagered, made a total of £400 and decided to see if I could withdraw. Total amount was in my bank within 2 minutes literally.
I can't speak for anyone else and their experience but I can't fault the experience I've had with them.
Will definitely be placing more Sportbook bets with them going forward purely due to the service efficiency I've had.
Just follow all T&Cs and I can't see why anyone would have any issues.

21 April 2022
Unprompted review
Rated 1 out of 5 stars

VBet Punish you for winning & remove Features

I opened an account and placed £10 for there promotion. I qualified and used the free bets and won £20. Since then I have received an email stating that my account has been suspended on any Promotions or Bonus features and my stake has been limited. The financial team actioned this so the Customer Service are not able to help with this Enquiry. A typical bookie that can't take a loss, especially £20 which is laughable. Avoid.

26 March 2022
Unprompted review
Rated 1 out of 5 stars

IS THIS THE WORST SITE EVER?? YESSSS

IS THIS THE WORST SITE EVER??
Unbelievably trash, slow to load up and odds change when u placea bet giving u the lower odds.
The restrict you which is pathetic because all of a sudden i cannot bet more than 20p on the champions league outriight winner.
I have been betting longer than this bookmaker knew how to spell the word football, in all my 30+ years in gambling i think i have found the worst site out there, very poor promotions, infact what promotions .. it really is pathetic, just like a couple of other bookmakers over the past month, this one will be the next to go and good riddance to bad rubbish.
Please do not use this site, i am not complaining if i lose because any reviews that are complaining about losing is just a silly review.
I am detailing this site and their faults, and how they treat uk customers.. go elsewhere and save yourself the stress

25 March 2022
Unprompted review
Rated 5 out of 5 stars

I've just used this site and found it…

I've just used this site and found it to be really good... I never take bonuses as I know that they always cause confusion and leave a bad taste ...that is standard with all but Vbet look like they are doing their bit for responsible gambling as they limit deposit levels and consider what you can afford to spend ...Good site well impressed

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Not a fake review

Not a fake review, clearly. I’ve reviewed tons of these sites. Won a few hundred got my withdrawal from e transfer in a literal hour.. that’s unheard of. My god, only reason I left a review is for the fast withdrawals lmao.

15 March 2022
Unprompted review
Rated 1 out of 5 stars

Very amateur constructed site

Very amateur constructed site , hard to read the small text , no order to their structure and very difficult to get a withdrawal. However skybet , unibet , zebet , betclic are nearly as bad . Governments need to ban these sites

10 March 2022
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Signed up to their £20 free bet offer. My qualifying bet was postponed but they refuse to honour the free bet. Absolute gang of thieves - avoid at all costs.

28 February 2022
Unprompted review
Rated 1 out of 5 stars

The 5 star reviews are fake

There is no way there would be a 5 star review for this.... I registered with them, there was no problems until i start winning, by wining i mean 60 quid :D, they have asked me for video holding my ID i have sent it, they asked me for 10000000000 documents i sent them, after they asked me for selfie of me holding my ID :D i did again, but they said thats not enough, SO DO NOT BET WITH THEM EITHER YOU LOOSE, EITHER THEY WILL CLOSE YOUR ACCOUNT STRAIGHT AFTER YOU WIN AND PROBABLY YOU WILL NOT BE ABLE TO WITHDRAW EVEN YOUR WININGS.

23 February 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT DEPOSIT UNDER ANY CIRCUMSTANCES!!!!

STAY AWAY FROM THIS SCUMBAG SITE YOU WILL NOT GET PAID OUT!!!
BEFORE I PLAYED I SENT ALL MY DOCUMENTS AND CONFIRMED VIA LIVE CHAT I WAS FULLY VERIFIED BY MELINA.
I DEPOSITED £200 AND PLAYED ROULETTE WHERE I INCREASED IT TO £360.
I THEN WITHDREW MY FUNDS AND MY ACCOUNT WAS BLOCKED.
I RECEIVED AN EMAIL ASKING FOR ALL MY BANK STATEMENTS, SHOTS OF BANK CARDS AND SEVERAL OTHER PERSONAL DOCUMENTS.
AS THERE WAS £360 INVOLVED I RELUCTANTLY SENT EVERYTHING BUT THEY HAVE STILL REFUSED TO PAY WITHOUT REASON.
LIVE CHAT RUDE, UNHELPFUL AND TELL LIES JUST TO GET YOUR DEPOSITS.
ALL EMAILS ARE IGNORED.
NO PHONE NUMBER..
THE GAMBLING COMMISSION LET SCUM LIKE THIS HAVE LICENCES SO THEY CAN ABUSE THE RULES TO NEVER PAY YOU OUT..
I HAVE LOST MY MONEY THATS MY FAULT FOR NOT LISTENING TO THE ADVICE ON TRUSTPILOT.
PLEASE DONT MAKE THE SAME MISTAKE I DID BECAUSE IF YOU DEPOSIT WITH V BET OR ANY OF THERE MANY SISTER COMPANIES HIDING AWAY IN MALTA TO AVOID PAYING UK TAXES YOU HAVE ALREADY LOST AND SOME A'HOLE CRIMINAL SCUMBAG IS ENJOYING THE MONEY THEY STEAL FROM PEOPLE LIKE US.

16 February 2022
Unprompted review
Rated 1 out of 5 stars

Stay clear of this dodgy mess

I signed up to use the welcome offer. Their site is poorly constructed that I couldn't figure out where everything was.

So I found it easier asking customer servicer where is my 2nd free bet, free spins and free casino credits. So in total I messaged CS 3 times over the course of a night.

I played my £10 deposit and lost, I won £55 on a free £5 bet. I then received an email saying
"We hope you are enjoying our wide range of gaming and betting services at VBET.

However, we would like to inform you that we can no longer offer you any of our promotions and offers.

This decision was taken following a review of your account by our trading department.

You can, though, still bet on our Sportsbook and continue to enjoy our other gaming services."

I haven't done anything apart from place 2 bets and speak to CS. I enquire about this and get told they cannot tell me anything but will ask the related teams.
I then find out my funds are frozen, I email again asking why and I get the same reply. They'll ask the related department.

I email them again the next few days demanding an answer then asking for their managers email address , and I get the same reply to wait.

I push it again for the mangers email. And I get a reply from a different CS agent, who says my issue has been passed onto someone else.

I get no reply, so I email them again demanding an update or I will speak with their CEO (vigen.badalyan) and resolver.

While I wait for a reply. I try with drawing once more. And to my shock I was able to withdraw my winnings.

I will wait for the funds to clear before requesting my account to be closed.

9 February 2022
Unprompted review
Rated 3 out of 5 stars

Quick Payouts, poor casino and shady welcome offer

So far the withdrawals have been within 5-10 mins of requesting it. The online site is sleek, but at times slow to respond and can be quite irritating

They entice you into a nice welcome offer, but make it difficult or make you go through hoops to get it. Please note, if you don't make your first deposit using Trustly or SafeCharge, say goodbye to the casino welcome bonus.

I recommend using the site for sports betting only, as the casino part of it is poor, and do not pay often than other casinos.

2 February 2022
Unprompted review
Rated 5 out of 5 stars

Impressed so far!

Really good site! Only joined and played yesterday, my withdrawal was in my account 1 minute after withdrawing! Only problem
Is game kept freezing, but apart from
That really impressed!

19 January 2022
Unprompted review

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